Easy scheduling. Got an appointment for 2 days out. The house we bought had two doors with locks that didn't match the main house key, and we didn't have a key to unlock either door. They quickly resolved our situation. Also, great communications! Technician finished previous jobs ahead of schedule and call us to see if it was ok for him to show up early. He showed up when he said he would. He was professional and pleasant to speak with. Highly recommend! read more

Professionalism counts when you need a locksmith. We replaced a front door, installed new hardware and replaced the hardware on the side & back doors. Matched up the locks/keys, adjusted the plates/hinges, and now all the exterior doors are secure, weather-tight and the actions are smooth--as if we had installed all new doors!!! On time for the appointment, finished job matched the estimate. Done & done. read more

I purchased from and requested Hugo's to install 3 digital lock sets at my home as I didn't want to mess with installation and possibly mess it up Got quality lock sets from a local business that I know will back them up if anything should go wrong Arrived on time and had installed within one hour with cleanup Couldn't ask for a better local provider Thank you Hugo's!!! read more

I recommend Hugo's Locksmithing. They replaced a complete door and frame for one of the business' here at Frankenmuth River Place Shops. They were out and measured, ordered what they needed and when everything was in, they came out and took the old door and frame out and placed the new one. It was a cold day and they still completed the job as neatly and professionally. read more

Was very happy with the knowledge and how fast they could come over to get the key changes done. I learned a lot from the installer and he had everything needed to re key all the locks, match finishes and assure everything worked flawlessly. Highly recommended for lock services. Thank you Hugo's for making it so easy for me. read more

Whenever I need a key made or multiple keys Hugo's is the place I come to, I have been all over trying to get keys made, thinking that I could get the same service as Hugo's but I always come back here. I have never had a key they couldn't make! Great people and great service! Thank you Hugo's! read more

Great service! Pleasant and helpful! After my door shifted, my lock was giving me trouble and they came right back out. Even though it was not a problem with the lock but in fact the door, he set my door to close better and changed the strike plate at no charge! Very much appreciated! read more

Hugo's does so much more than just keys. They installed an intercom system at our church with the capability to unlock the door for guests right from my desk! I am so pleased with the results!! I highly recommend Hugo's for your security needs!! read more

I had them change every lock on our new home and only took about an hour. The gentleman was very time conscious and did a great job and respected the property by. I would highly recommend Hugo's Lock service. read more

I needed a new door lock and stopped by Hugo's. They were very helpful in picking out the door knob and lock. They came out to my house and installed the lock. Very courteous. Would highly recommend. read more

I use Hugo's for my business and when I need service at home. They are courteous and punctual. They are the only place I go for copies of keys because they cut high quality keys that work well. read more

Had a gun safe that I had lost the key to it. I loaded it up and took it in. They opened in no time, reprogrammed lock, made keys, and I was out the door in less than 30 minutes. read more

We highly recommend this company! The service is great and friendly! Quality work with professionalism. Great products with awesome support. We only use Hugo's for our needs. read more

I had a great experience with purchasing a safe from Hugo's. Great price, great service, and they did a great job delivering and bolting it down to the floor. Thanks Hugo. read more

They were fast and efficient, I would defiantly use them again. The service man was friendly and went above and beyond making sure it was fixed in the most practical way, read more

Fast, thorough, professional. They listened to my needs, helped me purchase what I needed, and installation happened quickly and the worker was professional and clean. read more

One of the last traveling locksmith's in our area. Came out to our church in Frankenmuth to set up some new locks. Quick and efficient and reasonably priced. read more

Gave a price up front , installed and cleaned up any shavings from lock install, professional staff. All keys worked in locks. Very happy!

Hugo's came right out to our retail store and replaced the lock for my employee and did everything in a timely matter!! Very Professional. read more