I'm moving from Richmond, Indiana to Manteca, California and after a terrible experience with…read moremovers from Boston/Philly on my move to Florida, I tried PODS. This time, I thought to try ABF because they're a trustworthy freight mover Their containers come in a smaller size than those of PODS. (I'm thinking right now that two of these containers will not hold a 3 bedroom house's contents, per the quote. You can start the quote online, make changes, and even contract for help on either end. After I finished making changes, I called the company with some questions, and as well, to get the process moving. Mark picked up the phone and was friendly and answered the questions reassuringly. It went smoothly, even though I don't have an address at the other end yet. They sent some forms, including one for Gypsy Moths since I'm moving to California. I was told that they charge after they pick up the containers. They asked me to call them when I'm ready to have them picked up. This was confirmed today. There is no early, automatic pick up. However, they have a three day loading period that doesn't cost extra. If you go beyond that, they charge you a storage fee. Since I'm already going to be charged for storage, I think it doesn't matter. Last Friday, they called to set a drop-off time for Monday, and they were closer to the late end of that window, but that's fine. It's better than the Cable company arriving after you return to work, and then, complaining that *you* blew the appointment, right? The driver was friendly and asked where to put the containers. They use a large forklift to move them from the trailer to your selected location, and they have the ability to position them at any of four angles (facing garage, facing away, facing right, facing left). The documentation says to use a flat surface, but a slanted driveway is fine.

Loved that they got my things from Dayton, OH to Phoenix, AZ. Everything was safely transferred and…read moredelivered in the time quoted. The Arizona location was thorough and Covid safe. I sent my mom and boyfriend and they wouldn't release my things unless I gave an email consent. This would be a 5 star rating if my relo cube was on time for unloading. I got a courtesy call the day of arrival letting me know about the Covid procedure and to call 1 hour before arriving to give time for my cube to be brought to the unloading space. I called 2 hours ahead and after they did the Covid paper and "checked in" they had to wait another 25-30 minutes for them to bring up the cube. The cube was supposed to already be to the front. Other than that, great company and service.