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    Hullo - Vancouver Ferry Terminal

    3.0 (10 reviews)

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    2 months ago

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    2 years ago

    Super convenient locations and beautiful vessels. Saved us a ton of time! Highly recommend for trips between Vancouver and Vancouver Island.

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    BC Ferries - Sunrise from the ferry

    BC Ferries

    3.4(63 reviews)
    0.2 kmDowntown, Coal Harbour

    Taking the car ferry to and from Victoria was such a fantastic experience! There is tons of room to…read morewalk around both inside and out, making the trip fly by. We booked our tickets in advance, which I highly recommend doing. If you've never traveled by ferry before, it is very relaxing to enjoy the sceneries!

    BC Ferries provides essential passenger and vehicle ferry service across coastal British Columbia,…read moreand overall, it's a reliable way to travel. We bought our tickets at the Capital City Station on Douglas Street in Victoria, and Sandy was absolutely wonderful, friendly, helpful, and patient. She even got us seats for October 13, 2025, which was Thanksgiving. Every company needs a Sandy, she deserves 5 stars for her service. Once we boarded the bus, things went downhill. Our driver, James wasn't very approachable. His responses were short, and he came across as a bit grouchy. It was a holiday, so we understand, but as first-time passengers, we found his instructions unclear and he seems to not welcome questions. When the ferry docked at Tsawwassen, we didn't hear it was time to reboard the bus to continue to downtown Vancouver. We missed the announcement and ended up being left behind, but our checked bags and personal items were still in the bus to Vancouver. Thankfully, the staff at Tsawwassen terminal were great. They guided us, called ahead to Pacific Station BC Ferries, and made sure we could retrieve our bags. When we finally reunited with the bus, James didn't seem particularly concerned or empathetic, which made an already stressful situation feel worse. We blame ourselves for missing the bus. But for future improvements, clearer announcements and louder overhead speakers would help first-time travelers. Even a quick name call for missing passengers would go a long way.

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    BC Ferries - Entrance.

    Entrance.

    BC Ferries - Sunrise from the ferry

    Sunrise from the ferry

    BC Ferries - View from the ferry

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    View from the ferry

    Tourism Vancouver Visitor Centre

    Tourism Vancouver Visitor Centre

    4.6(14 reviews)
    0.3 kmDowntown

    You can certainly get a plethora of printed media from your hotel about the city. But I suggest you…read morepay a visit when you arrive in Vancouver anyway. Because what you don't get is the first hand knowledge, short cuts, tips and local tidbits that the enthusiastic staff here will impart. Kudos to Vancouver for attracting what seems to be volunteer retirees who love their city and want to make sure that you love it too and will get the most out of your visit here too. I spoke to two volunteers here, and another while we took a ferry ride, who went on the False Creek Ferry tour with her husband so she could talk intelligently about it. It appears that the staff on their days off take the time to go to the site and attractions the Centre recommends. They are honest in their opinions about places and are good at reading your needs too. On the day I stopped by and praised the natural beauty of the city, the volunteer recommended Lighthouse Park to me, after I informed her that wanted to explore places outside central Vancouver area. She was a gem, the park was a delight, and her advice about going early to avoid the traffic on Lion's Gate, because of a lane closure, is the kind of tip you can really only get from a local. I loved the fact that when I asked her a question she didn't know, she asked another person who did know. Teamwork and passion and common sense. Wow! The Centre is clean(that word is synonymous with Vancouver I am finding), spacious, and well stocked with all sorts of printed cards and brochures from various places and vendors. Look for the places you want to visit to see if they offer discounts. Get the brochure/map on Stanley Park as it is colorful and well done. It was so pretty I brought it home so I could gaze out it while dreaming about my next trip. The large city map the tourism board prints out is good too, if your hotel already doesn't have that one. Get also the cheat sheet on attractions the Centre prints out. That tells you what bus, train to take, and if it is a two fare zone etc. (My only tip now would be for LIghthouse Park, that they add the actual stop to get off! Also, the only bus that goes to Marine Drive I was told by a local runs only 3x Sundays!). It's a plain Xerox sheet, nothing fancy, chock full of useful information. I was already used to Vancouver's fairly easy mass transit system but if you are not a savvy, that is truly helpful. I thought it was terrific even though I had plotted most of my routes. This is one of the best tourism offices I've visited in terms of friendliness of staff, the quantity and quality of information from the staff. The only strange thing seems to be a lack of public bathroom but I was directed to the food court just next door! Just a note: If anyone from the tourist board reads this, I understand the Giant Os Gemeos might be in trouble. Why not have a satellite stand on Granville Island just asking for $1 from every visitor? Or ask randomly the visitors who come through YVR? Just one dollar? Or have the city host an Os Gemeo BBQ, with tickets going to support their maintenance?

    Visited Vancouver, new Westminster, we are disgusted with the lack of washroom facilities. my…read morehusband is 73 years old with stage 4 prostate cancer, we were looking for a washroom at the train station in new west minster station, with no luck, my husband was beside himself trying to hold it in. not one shop or restaurant would allow us to use the washroom, it was humiliating for my husband , we will let our family and friends know, NOT to visit your city. So disgusted with your transit system.

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    Tourism Vancouver Visitor Centre
    Tourism Vancouver Visitor Centre - Entrance off Canada Way across the street from Canada Place (next to Tim Hortons and Food Court)

    Entrance off Canada Way across the street from Canada Place (next to Tim Hortons and Food Court)

    Tourism Vancouver Visitor Centre - Our beautiful living wall

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    Our beautiful living wall

    Hullo - Vancouver Ferry Terminal - ferries - Updated July 2026

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