Excellent service. Sportcoat and three pair of pants cleaned and pressed with great care.read more

Great dry cleaner. They have been our dry cleaning go to for 30 years. They are friendly…read morecost-effective and are able to keep things clean.

Went in here on a really big time crunch with some really dirty suits. They listened assessed and…read moreasked me when I needed and they shifted their schedule and made some extra time to ensure that my suits were ready in time for my wedding. Super kind and endearing with decades of experience. Will for sure be coming back here every time!

I trusted Afendoulis to clean my grandmother's vintage cashmere coat and they did an excellent job!…read moreThere was one spot they couldn't remove but they did improve it. I was happy to get this coat cleaned up and gifted to my daughter.

I can't say enough about the compassion and customer service. I called 15 dry cleaners for a dry…read morecleaning emergency and Kim's came through. They did not charge me extra for a service they do not normally offer, did an awsome job repairing my husbsnd's suit, and were extremely thoughtful. I will go out of my way to bring my business their way.

kim's dry cleaning services have always been #1 aaa awesome ,completely courteous, extraordinarily…read moreexceptional & overall outstanding

Large parking lot with direct access to the entrance of the cleaners. Short walk from the door to…read morethe counter. When you entered the facility was clean, smelled good and well lit. Service was prompt. I was quickly greeted, and asked for the quantity of garments I was checking in. Gave my name and was given a pickup date of Wednesday. For a quantity of five pieces I feel a two day turn around is fast. I have used this service before and am happy with the value for the service. Great people, great prices and great service.

Quick turnover, reasonable pricing very friendly staff I would return to this location. The next…read moretime I have a dry cleaning need I am tempted to use their alteration services as well.

My experience with Sheldon Cleaners was extremely disappointing, both because they lost my clothing…read moreand because of how the situation was handled afterward. Sheldon Cleaners lost a custom-tailored pair of suit pants that were part of a two-piece suit. After the pants were confirmed lost, the Customer Service Manager asked me to provide my receipt for reimbursement. I sent the receipt, which showed the pants cost $121.34. Instead, I received a check for just $50. From there, the experience only got worse. I spent the next three weeks trying to get ahold of the manager to discuss the reimbursement. Because Sheldon Cleaners does not have a posted policy explaining how lost garments are handled, I hoped we could reach a reasonable resolution, especially considering the entire suit was now unusable without the matching pants. We also had to purchase replacement pants in time for a wedding, in addition to making multiple trips back to the store and spending weeks trying to resolve an issue that wasn't our fault. When I finally reached the manager, she said she would look into it and get back to me. She never did. The following week I left additional messages with her coworkers, and the week after that my calls went unanswered altogether. Eventually, I received an email from the manager stating that the $50 reimbursement was final, and my phone number was blocked, leaving me with no way to continue the conversation. Losing a customer's clothing is frustrating enough, but the complete lack of communication, accountability, and professionalism afterward made the experience worse. A business isn't judged solely by whether mistakes happen--it's judged by how those mistakes are handled. Unfortunately, Sheldon Cleaners failed on both counts. I recommend Suburban Dry Cleaning instead. They clean items in-house rather than sending them out, which reduces the chance of items being lost, and their staff is helpful and kind!

RIP OFF!! Using the dryers is a rip off! $1.90 for the Express Dry 15 minutes!!! And the items are…read moreNOT dry in that time...add another $1.90 and still not Dry!! After experiencing WavMax dryers for $1.25 for standard size dryer and $1.75 for the larger dry...for 40 minutes and everything is dry!! The only good thing was Sheldon's have larger capacity washer which I needed Today. The only reason I came back here. Try WaveMax! It's all cheaper and all the machines add sanitization like hospital Laundry.

Service is excellent, cost is excessive. I've lived other places and the amount they charge for…read morebasic dry cleaning is way more than Chicago, quad cities, Lansing and the Detroit suburbs.

New to the area and wanting to have a few sweaters and chinos cleaned, I found Acme Cleaners on…read moreYelp and decided to give them a try. Stopped in and dropped off 3 pairs of chinos and 2 sweaters on Monday and had them back by Wednesday. I asked for no crease on the pants, and the person behind the counter made sure she checked them before handing them back to me. I also like that I got a text message mid-day on Wednesday reminding me that my items would be ready for pick up, although I would have liked to have had the price included in the text message. Super friendly people and they did a great job on my clothes. I'll be back!

I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

Best dry cleaner in a town full of weak dry cleaners…read more If you need crisply pressed suits and business attire, this is the best place. If you travel for work and need "boxed" shirts to fit into your luggage, this is also the best place for that in all of GR. The detail in the press is unmatched in town. The owner is a really hard working yet affable guy. He has turned around shirts and suits in under 24 hours for me more than a few times. That's great service! I have used Rainbow now for 6 straight years and they never let me down. Don't understand why business and legal types would use another cleaner in town. If you have never tried rainbow, you should do so.

Eeegads~ I'm new to Yelp and started browsing reviews of my "favs" and "least favs" around town…read more I was shocked (honestly, shocked) to see the 5 star review for this place. Be careful~ you may think they've done a good job with your clothes so far. They did a fine job with mine for about a year. And I was a solid customer~ about $100 per month in cleaning... and then I took them my (brand new) comforter. I asked to have it dry cleaned-- instead, the washed it, and ruined the fabric covering. It was clear that it had been washed--the fabric was all pilly. All I asked for was that they repay the cost of the cleaning (not even replace the comforter). The "friendly" family yelled at me (yes, yelled, and screamed and demanded I leave the store). I filed a BBB complaint, and they still wouldn't repay the $30. I've never been back.

I would give 0 stars if I could. Never never never bring your items here…read more I dropped my items off for Monday pick up after 3 as I needed them for a Tuesday event. I arrive at 4:30 and they are closed even though they are open till 5. I come back Tuesday morning twice since no one was there when it opened at 8 and findout my items were not ready. They get them done at noon so I come back for 4th time and their credit card machine is broken so they make find an atm so they can release my items from hostage as they will not take down any credit card info or let me come back to pay. Also, the owner said it wasn't their fault and only blamed the laundry and credit machines for being broken

Great place and staff is friendly ! I will be bringing my clothes back here as prices are cheapest…read morein the area .