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    Hulst & Sons Dry Cleaners

    2.3 (3 reviews)

    Services - Hulst & Sons Dry Cleaners

    Dry cleaning

    Stain treatment

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    Great Lakes Clothing Care & Wedding Gown Specialists

    Great Lakes Clothing Care & Wedding Gown Specialists

    4.2
    (6 reviews)

    I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

    They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

    Rainbow Cleaners

    Rainbow Cleaners

    4.0
    (6 reviews)

    Best dry cleaner in a town full of weak dry cleaners…read more If you need crisply pressed suits and business attire, this is the best place. If you travel for work and need "boxed" shirts to fit into your luggage, this is also the best place for that in all of GR. The detail in the press is unmatched in town. The owner is a really hard working yet affable guy. He has turned around shirts and suits in under 24 hours for me more than a few times. That's great service! I have used Rainbow now for 6 straight years and they never let me down. Don't understand why business and legal types would use another cleaner in town. If you have never tried rainbow, you should do so.

    Eeegads~ I'm new to Yelp and started browsing reviews of my "favs" and "least favs" around town…read more I was shocked (honestly, shocked) to see the 5 star review for this place. Be careful~ you may think they've done a good job with your clothes so far. They did a fine job with mine for about a year. And I was a solid customer~ about $100 per month in cleaning... and then I took them my (brand new) comforter. I asked to have it dry cleaned-- instead, the washed it, and ruined the fabric covering. It was clear that it had been washed--the fabric was all pilly. All I asked for was that they repay the cost of the cleaning (not even replace the comforter). The "friendly" family yelled at me (yes, yelled, and screamed and demanded I leave the store). I filed a BBB complaint, and they still wouldn't repay the $30. I've never been back.

    Hulst & Sons Dry Cleaners - dryclean - Updated July 2026

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