I went to these cleaners about a month ago to get my down comforter cleaned (queen sized) since I…read morethought it would be a good way to clean it so it would be handled carefully and cleaned properly. I paid $50 which is already high priced, but I didn't mind if they were able to get some of the stains out and make it smell good and such (a high quality clean). HOWEVER, i got it back basically looking the same as it did when I brought it and there was no major difference. My parent's regular washer/dryer did a better job than this business. Save yourself the time & money by avoiding this place.

I dropped off my comforter here a few weeks ago and unfortunately it got lost. I stopped by to…read morepick it up and the receptionist was unable to locate it. She said someone will call me within a day or so. No one called me and I had to personally come back to the shop. The receptionist told me the same thing, that someone will be calling me. This went on for weeks! Finally I stop in again and asked for the phone number of a supervisor or whomever I should speak to regarding this matter. I finally got a hold of someone in the claims department and she asked me for a copy of my receipt of the comforter so the insurance company could reimburse me. What kind of bull shit is that? Who keeps receipt for comforters? Luckily I still had the bad the comforter came in with the exact description of the comforter. Brand, thread count, size, etc. I provided her with that and she said the insurance company was hesitant to pay out so much for a comforter without proof of purchase. This is ridiculous. It is extremely poor customer service. I recommend everyone have a copy of a receipt for every item that you drop off at thus dry cleaner, otherwise they will not be responsible for it.

I would give 0 stars if I could. Never never never bring your items here…read more I dropped my items off for Monday pick up after 3 as I needed them for a Tuesday event. I arrive at 4:30 and they are closed even though they are open till 5. I come back Tuesday morning twice since no one was there when it opened at 8 and findout my items were not ready. They get them done at noon so I come back for 4th time and their credit card machine is broken so they make find an atm so they can release my items from hostage as they will not take down any credit card info or let me come back to pay. Also, the owner said it wasn't their fault and only blamed the laundry and credit machines for being broken

Great place and staff is friendly ! I will be bringing my clothes back here as prices are cheapest…read morein the area .

RIP OFF!! Using the dryers is a rip off! $1.90 for the Express Dry 15 minutes!!! And the items are…read moreNOT dry in that time...add another $1.90 and still not Dry!! After experiencing WavMax dryers for $1.25 for standard size dryer and $1.75 for the larger dry...for 40 minutes and everything is dry!! The only good thing was Sheldon's have larger capacity washer which I needed Today. The only reason I came back here. Try WaveMax! It's all cheaper and all the machines add sanitization like hospital Laundry.

BEWARE - TRUE Experience Do laundry at your own risk…read more Had 4 blankets in a large dryer on LOW (per instructions) and 10 minutes into the drying cycle it burnt each of the blankets and the dryer sheets were ORANGE. The employee said the regulator needed cleaning and did so right then. I contacted the corporate office and they stated it was user issue that my blankets were ruined (Label states dry on Low, so dryer on LOW.) They were 90+ % scorched and had black burn marks on them. I offered to meet with them and show them the scorched blankets and inspect them and then burnt dryer sheets. They sent me an email stating it was an "user issue" and I would not be compensated and the machine was not broken. I had told them that the machine had certainly malfunctioned. They did not agree. I will not do laundry here again and tell anyone I speak with and know to do exactly the same. Such a shame.

Use this dry cleaner!! They went out of their way to help me when I was traveling through Grand…read moreRapids. I needed a quick turn on an outfit and the wonderful staff got it done within hours. Plus it was perfectly pressed. Thank you!!

Ruined a formal gown, then the owner hid behind text messages, instead of connecting over the phone…read morefor an in person conversation, offered no apology, no compensation and accepted no responsibility for ruining a perfectly beautiful dress. WORST CUSTOMER SERVICE EXPERIENCE EVER.

He went above and beyond to fix my coat zipper at a reasonable price. It saved me the hassle of…read morereplacing my coat.

Really good about making sure measurements are accurate. Measured both legs for a pair of pants…read moresince one leg is a bit longer than the other. They also met my need for when I needed alteration done by! They are also open on Sundays which is super helpful!

Don't use this cleaner!!! I dropped off a cardigan sweater for a snap replacement in January and…read moredidn't get it back till April The first time I stopped to check on it, they said they had the wrong phone number. I had them read it to me and it was right. The next time I stopped, they said they had tried to call, but it wouldn't go thru still. The next time I stopped, I just wanted it back to do myself, but it wasn't there. when I finally got it back, almost 4 months later, i never got any apology from anyone. i consider this an extremely unprofessional business and would highly recommend NO ONE USE THEM. P.L.

I brought in a $3000 custom drape. They ruined it! Shrunk 6 inches and pressed the pinch pleats in…read morecompletely wonky!! The lining hangs longer than the drape and their only answer is that "You signed a waver " so we're not responsible. They refused to refund my money and I'm left to order a new custom drape! I will never use them again for anything!

Dropped off 1 pant and 1 shirt! $20. My daughter dropped off 3 dresses and she was charged $150!…read more The 3 dresses didn't cost that much brand new!! They don't have any price list anywhere! Never going back

I got home and started to put away my freshly dry-cleaned clothing only to find one of my garments…read moreruined! They did not notify me of any issues upon pick up. I will not go back and am very concerned about integrity of this company.

It was my first time here, and probably my last simply to a really unfortunate situation. Although…read morethe business was clean, it's not safe to do anything other than watch your laundry. I was working on my computer at the only table in the place, and a child took my SD card out of my computer and put it into the vending machine within 3 feet of me and the 30-seconds it took to take my pillows to the dryer. It took almost 2 hours searching for it. The parent was not watching the kids the entire time they were there prior to the incident, but were very helpful and apologetic in helping me look for my card. The attendant was also very helpful in talking with the owner (who wasn't on site) to watch the cameras to see who took my things. The place is insanely busy, and most kids tend to be playing around the place and doors. Don't expect to come here and get additional work done while doing your laundry.

This place is amazing. I was in town for a trip and needed some laundry done. Went here due to the…read morepositive reviews. Staff was super friendly, place is very clean, prices were great. They washed, dried and folded my clothes in an hour. They even offer a pickup and delivery service that can be arranged online.