They did horrible work. This was to fix the gap in a stack pipe, and removed toilet and sink and…read morerefused to place it back saying that the floor joists were faulty AFTER they already drilled into them and ran new piping for the sink, tub and toilet. Then refused to put the fixtures back, leaving me without a working bathroom at all - which was working before they came. The lead guy named "Jake" was very smart mouthed and made comments about the neighborhood which if that was an issue, he should have never taken the job and my money. AND NOW I was told by other contractors that Roto Rooter pitched the toilet drain so high above the joists that the elbow has to be totally removed. Also, that the drain pipes for the bathroom sink is too low in one area and too high in another. Furthermore, that they left the kitchen drain pipe without a "trap". Roto Rooter promised to come back if there were issues, saying I needed to repair the joists first. Since then, I've had four professional structural engineers from various companies tell me they cannot repair the floors or re-install the fixtures because of the shoddy work Roto Rooter did. When I did call Roto Rooter and spoke to the manager "Frank" he said he would get back to me to make arrangements to come out to look at the work and then ghosted me - never coming out at all. Because of this and that they refused to honor their promise I am stuck with plumbing that I would have to hire another plumber to UN-DO / remove, after paying Roto Rooter in full to do this. I was advised to sue them by various contractors over this and am stuck! THEY WERE AND EPIC FAIL ON THIS JOB!!

STAY AWAY FROM THIS COMPANY. Had issues with our sewer line…read morebacking up for a while and had them put a few times to snake and clear the line. Was told multiple times it needed to be replaced because jetting wasn't an option. Fast forward to the most recent time we had them out to snake and this guy tells me it needs to be jetted actually. I tell him what I was told before and he assures me that I can in fact be jetted. I said I want to hold off so I make sure I have the extra $700 the jetting will cost. He comes back out a week later WHILE IM AT WORK and does it anyway. I am just sent an invoice. I did not approve of that work at all and then had a horrible experience trying to speak with anyone regarding the issue, none of them communicating to each other, and them threatening collections of I didn't pay.

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

The garage and ceilings in our home were damaged during a storm. I found ATI Restoration, Inc…read more through a series of referrals. I wholeheartedly recommend them for anyone who needs reconstruction, mold remediation, and water damage repairs. B was the rep who assessed the damages to the home. He arrived on time and explained what services ATI provided. He answered my questions patiently in laymen's terms. B spent a lot of time taking excellent, incredibly detailed photos of all the areas where there was damage. I appreciate his professionalism and courtesy. He sent the estimate a few days later and it was within a few dollars of the insurance company's assessment. B said the project manager would contact me to move ahead with the work. J, the project manager, was also prompt and pleasant and said he would return with the subcontractor for a walk through. I especially appreciate his sense of humor during this difficult process. It made an unpleasant situation much more tolerable. J and E (drywall and painting) returned and took a detailed look at the damages. They said it would be ~3 days to complete the work and could begin within the week. E and his colleague M arrived on time and got right to work. They put in full days of work. They moved the furniture and covered everything in the areas where they painted the ceilings. I could not find a drop of paint anywhere. There was mold in the ceiling of the garage, which necessitated replacing ~ 1/3 of the drywall. They swept the garage floor when they finished the job and cleaned up all the areas they worked. I am pleased with the quality of work from E and M. There was unused sheetrock in the garage and J made certain C, another ATI employee, removed it along with the damaged parts of the ceiling. I was equally pleased with C's quick response. Everyone who had a hand in repairing the house was hardworking, polite and conscientious, truly outstanding representatives of ATI Restoration. I would gladly contact them to take care of non-storm related projects. They take great pride in their work, something you cannot take for granted from every contractor.

From the owner: ATI Restoration provides residential and commercial restoration and disaster recovery services…read morenationwide. Specialties include water extraction and water damage restoration, fire and smoke damage restoration, mold remediation and removal, reconstruction services, and more. Founded in 1989 by Gary Moore, ATI Restoration is the nation’s largest family-operated restoration contractor. Headquartered in Anaheim, California, the company operates out of more than 50 regional offices with over 1300 employees.

Just had a great experience with Clauser Tree Care. From the initial quote through completion of…read morethe job, Clauser was a pleasure to deal with. Sean came out and did a quote on short notice, and I was able to schedule it within a couple days. Matt and Abelardo did an excellent job trimming my pines and spruce trees, and allowed me to expand the scope of the project on the fly. The result was exactly what I wanted and at a fair price. I would highly recommend them for any tree maintenance.

I had seven ash trees that were dead. Some have been dead long before I bought my house and a few…read morejust recently died. I was getting tired of every time a breeze came through I would have to spend hours picking up broken sticks. Over the winter a large branch fell off one and lodged itself about two feet in the ground. So, enough putting it off, time to have the trees removed. I reached out to a few companies for quotes, Clauser wasn't even on my radar until my neighbors had them do some work. I called and Steve came out, we walked the property and before he left I had a quote. The quote was significantly more affordable than my previous quotes. I actually called him a few days later just to clarify...could it really be this good? When the team came out, they did very good. I was expecting my yard to be torn up (as I mentioned just one branch falling over the winter caused serious damage). I could barely tell they had been there when they left. Aside from very minimal turf damage, they raked everything up. I have more trees that need to go, they're not an immediate danger right now but will be. When that time comes I won't even waste my time calling someone else. It will be Clauser.

Great work on my flooded home. I had a crisis and they were able to come to my home on short notice.read more

From the owner: DWF Contractors is a water damage restoration company serving clients in the Montgomery County…read morearea. We specialize in flood water repair, flood water extraction, waste water removal, water damage restoration, and sewage cleanup. Our team of certified technicians offers the best flood and water damage restoration services to help you with your water damage repair - fast! We offer 24/7 emergency service. Contact us today for more information!

We had a tree fall into our house. The insurance company gave a couple of contractors as…read moresuggestions, Phase 4 and one other. The difference between Phase 4 and the other contractor was night and day, the most significant difference being the willingness to work directly with our insurance company. Matt understood the coverage our policy provided and worked directly with the insurance company to get all that we deserved, never misleading us or the insurance company. With Matt's explanation to the insurance company, they quickly approved the additional work. Phase 4 got right to work and our house wound up looking better than before the tree fell. I had heard of horror stories of people working with insurance companies and contractors. This was not the case for us. Phase 4 came through for us.

I never hired this outfit and never would because of the unsolicited text messages they were…read moreignorant enough to send me.

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

Stay away! Roof 6…read moreyears old multiple leaks major interior mold and damage. This company prides on workmanship and never repaired or honored warranty. Roof leaked we covered area to prevent additional water damage and they stated it voided warranty on the roof that was rotting . Multiple inspections showed poor workmanship and defective shingles. They observed active water leak durring rain storm and still did not honor warranty.

couldn't even get an estimate from these people despite them coming out to my house and…read morecorresponding over email. very bizarre. at least communicate if you're not interested in the work.