We were a "COVID Couple" that had originally planned to get married in May with 100+ guests, but…read morewhen quarantine rolled around, we made the difficult decision to move our date to September and cut our guest list to below 50. Through the whole process, Orlando's was right there with us with compassion, love, and understanding. They bent their own rules by doing away with their standard minimum guest count, still honored the per person price, gave us a partial refund and credit towards goods and services for the big day. This was totally above and beyond what we would have expected for any business in an industry hit extremely hard by the pandemic, they took the loss in fairness to us and that right there tells you the integrity of the business in extremely tough times. If that was how the story ended, that would be enough to give a 5 star review. But the wedding weekend absolutely blew us away and far exceeded our expectations. We booked out the majority of the rooms at the Lodge at Grant's Trail (owned by Orlando's), hosted our rehearsal dinner at the lodge, and had our reception at Orlando's. I would recommend this trifecta for any couple looking for a great place to host the wedding weekend. The lodge is a perfect Airbnb feel, with the privacy and convenience of a hotel room (having private bathrooms is nice). We had the entire lodge to ourselves that weekend which allowed us to have a central location for all of our family and friends to hang out before and after the official start times of our weekend events. The Mary Lincoln and Abe Lincoln room were perfect for bride/groom separated sleeping the night before and big suite on wedding night. The included breakfast is cooked to order and served as if you were at a restaurant. The venue space worked perfectly for a rehearsal dinner and allowed everyone to safely walk to their rooms after the party instead of having to drive. The lodge is a MUST add-on to the wedding weekend when booking at Orlando's. Did I mention it's walking distance to Orlando's event center?? Huge plus. Our reception was at Orlando's event center and it was everything we had hoped for and more. First of all, the room itself was beautifully decorated and was the perfect amount of space. They have three separate rooms in the event center, separated by air walls, which to be honest was a big concern for me going into it. I thought you might be able to hear everything going on the next room over, but never heard anything from the other rooms the whole night. The prices are a great value compared to everywhere else we looked (and we looked at a lot of places). Finally and most importantly, the staff there was incredible and put the icing on the cake of a perfect weekend. We ended up having Sam Orlando Jr. as our wedding coordinator and his customer service was EXCELLENT. Always willing to work with us and always went above and beyond to make us feel special and to ensure we had the most perfect weekend. From the top down, everyone on the staff was personable, friendly, attentive, and willing to go the extra mile to make sure we felt special. Carol was a crowd favorite and Timmie the bartender even sent us a handwritten note after we got home from our honeymoon. The staff and the service are the reasons we will be returning to Orlando's for future gatherings and parties and why we would recommend anyone to book with Orlando's for their wedding weekend.

We had our local wedding reception at Orlando's in Maryland Heights and Laurie Orlando was truly a…read morejoy to work with! She was so kind, accommodating, and generous with us throughout the whole process! The evening turned out absolutely beautiful, the food was delicious, and every detail was orchestrated perfectly. The staff is amazing and everyone was so kind and helpful! We couldn't have asked for a better experience, and we're so grateful for Laurie and her team! Highly recommend!

Attended a charity event where the decor and linens were provided by this business and I was blown…read moreaway at the elegant transformation of the hotel ballroom at Hilton's Frontenac location. Everything was coordinated beautifully and 100% on theme. Somebody please invite me to a wedding done by this company just so I can experience the beautiful transformation! Well done!

I booked with Balloon Bae for my daughter's graduation party and Erica and Jon are very…read moreprofessional and pleasant to work with. She did an amazing job with the balloon decor. My daughter wanted something purple with flowers and Erica nailed it. They were on time, set up was fast and she was back to take it all down and clean up. I highly recommend this company

Wow!!! I highly recommend the STL Balloon Lady. I am from out of town and wasn't sure who to use…read more From the first contact with her through pick up after the party - AMAZING!! Quality of work - FABULOUS! She took a photo of the idea and created a beautiful arch. 10 out of 10 - RECOMMEND

Rhonda is amazing! I called her from Los Angeles and sent a picture of the balloon bouquet I…read morewanted her to recreate for my daughter's birthday in St. Louis. She did a phenomenal job!! She was so professional and kind. She delivered the balloons as scheduled and set them up in my daughter's home. The entire experience was great!! Thank you Rhonda for everything!!! A special thank you for allowing my daughter time to get home from her classes at WashU before delivering the balloons. We appreciate you.

We contracted this company to provide day-of wedding coordination services, which according to the…read morecontract includes help the month before the wedding in fine tuning all the details for the big day. The coordinator, Charlotte, is an amazingly sweet and good-natured woman. She had all the best intentions, and she made it clear our experience was her top priority. For a fee of only $200 total, Charlotte consulted with me on my wedding day details a handful of times and attended my ceremony rehearsal and rehearsal dinner, and spent the entire day helping us to set-up the hall. I'm quite the organized bride, and I walked through all the details of what would be happening / what needed to be done extensively. I'm only providing her three stars because my new husband informs me that our coordinator was (1) late to the venue, and (2) didn't really coordinate anything the day of. He tells me that she was sweet and pleasant, and she took direction well. That's great, but we needed someone who would provide the direction. I.e. We needed a type-A personality to take control, make decisions, and ensure everything ran smoothly. In addition, Charlotte left without saying good bye at some unknown time, which we can only assume was shortly after the ceremony as I never saw her again. My matron-of-honor and my husband did ALL of the actual coordination post-ceremony, and there were quite a few issues to address! The services she provided before the wedding were great, and well worth the money. The day of services, however, need some significant improvement. I strongly feel if Charlotte took the plunge to be a full-time wedding planner, then she would thrive in the field and develop more confidence. I would definitely recommend hiring her for pre-wedding planning. If you want to hire her for day-of-services, then you should spend the extra money and time to hire her to help plan from the beginning. I think the extra time might give her a better foothold on what needs to be done.

I have attended a few events where Balloon Theory created the balloon arches and/or balloon decor!…read moreHonestly, this is such a skill to do and I have been impressed with their work each time! They can do elaborate balloon decor or something minimal if that's all you need! They have an excellent turn around time and are friendly/easy to work with. I wish I could have taken the balloon arch home with me in my car last night, because I totally would have! It was just too big to fit. Oh well, there will be other events and I will eventually get my own arch!

Ive used Balloon Theory for 3 events now and have had three fantastic experiences. From concepts,…read moreto pickups, to installation, the whole process was incredibly smooth and easy to navigate. I used BT for a graduation party and two bridal showers, and heard so many positive comments about the design and how having the balloons added to the overall decor. I give them a 10/5 and certainly will use them again!

Hiring Aaren and her team was hands-down the best thing I ever did! I knew when I got engaged that…read moreI needed someone to help with the little details since I knew there would be a lot of them. I met with Aaren about a year before my wedding date and during our first meeting I really think we hit it off just right. I felt like I was talking to someone who truly "got me". I think Aaren knew that I was a Type-A (OCD) bride and she was able to calm my nerves. During our meeting she explained to me the different packages they offered. I knew I wanted a day before/day of person, but I also liked the idea of having someone help out during the month off for all of the other things. I wanted to do all the planning, but I needed someone to do the implementation. It was a done deal. I left that meeting and I knew I needed Aaren in my life! Soon after our first meeting I called her to confirm and sign a contract! It was a huge relief for me to know that I had Aaren. She made me feel at ease. Throughout the process I e-mailed her questions about etiquette and I kept her up-to-date with other vendors. I knew she was keeping a folder so whenever I had an update I would send it her way. I would like to think I wasn't a needy bride, but I know there were times when I started panicking for no reason. Aaren always calmed me down. By the week of my wedding I had a ton of items and decorations to drop off with her. I met her in her office and talked through my "vision" and provided her all the items she needed. She also had all my other vendor information and told me she would be in contact with them for the timeline of the event. I did not need to worry about anything! Honestly, it felt great to not have to worry about anything. I think I did a good job of just letting things go. Aaren and 2 assistants arrived for the rehearsal and had all the details confirmed for the next day. By the day of the wedding I was actually very "chill" since I knew Aaren and her team would make sure the ceremony and reception were set up correctly. She was my point person for the day and did an awesome job at handling all the day of things. By the time I made it to my reception the everything was set up just as I had hoped. Aaren really did listen to me and she made sure everything was just right. I knew I could trust her to get things done right. Again, as a type-A person it was hard to let go, but Aaren was the best person for me to trust. I didn't even worry about anything. There were a few minor issues that came up throughout the day, but with her help no one knew anything! It was flawless and my wedding was everything I had ever imagined it would be. Thanks to Aaren and her team for all of their help and assistance to help make my wedding day magical.

Our families were so pleased with the arrangements that Tammy recently made! We have been using her…read moredesign services for years and years and for all types of occasions. She never fails to make beautifully arranged flowers with her professional eye for color, proportion, variety and making exactly what we described. On top of that, she's so patient and understanding! Unlike some flower delivery services, we never have to worry how an arrangement will look when sent to someone else. Thank you so very much Tammy!