DEAR HUMANA
Just when I think Humana couldn't get any worse you exceed my expectations.
You couldn't find anyone in network, I asked for your help. You tell me apply for a waiver and plan your care. You call at the last minute when I am in the lobby of the hospital and tell me no. You denied me oncological care in favor of a less qualified General Surgeon.
Of the two surgeons you've recommended as in-network and capable of performing the services I need, the results are as follows
I visited Dr Justin Atherton on 11/28 -- it seems he has not performed this operation in a professional setting (he left Med School in July and has not performed it out of a training setting) - lovely guy and very nice, but I am not comfortable or confident in putting my care in the hands of someone with zero experience
I visited Dr Mitchells office today on 12/9 where I was informed THEY DO NOT TAKE MY POLICY AND ARE NOT IN NETWORK.
Your company made 41 BILLION last year -
You've now delayed me getting adequate competent professional care for an additional month.
And to top it all off, your appeal paperwork would delay this process another 30 days at minimum since you ask that it be mailed to a PO Box (no accountability of receiving docs)
THIS HAS REACHED CARTOONISH LEVELS OF UNBELIEVABLE INCOMPETENCE
I NEED A QUALIFIED COMPETENT DOCTOR TO PERFORM THE PROCEDURE OUTLINED IN THE PATHOLOGY REPORT. I NEED AN IN NETWORK OPTION IMMEDIATELY.
FIX THIS read more
