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    Ark Insurance Solutions

    5.0 (9 reviews)
    Closed • 9:00 am - 5:00 pm

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    3 years ago

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    3 years ago

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    7 years ago

    The best insurance brokers in Utah. If you need help with health insurance, call them.

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    SelectHealth

    SelectHealth

    1.6(74 reviews)
    2.2 mi

    Select Health has made several policy changes this year which limit access to Mental Health Care in…read moreUtah. Select Health us d to be Utahs premier go to health insurance and now I am unfortunately seeing many providers leave their panels due to policy changes limiting access to Mental Health. I have tried multiple time to reach out to Select Health over the past 8 months with absolutely no solution to the problem. See Select Health January 2026 Policy Update Bulletin, under "Select Health Coding Updates" "Psychotherapy Codes 90832-90838." The archived/indexed PDF identifies itself as January 2026 | page 2, document number 4392064 01/26. It states: "Select Health has realigned our policy for time-based individual psychotherapy codes 90832-90838 to follow guidelines from the American Medical Association (AMA). Effective January 1, 2026, only one unit per date of service will be allowed for these codes..." As well as the Fox News article on the "Incident To" policy change. https://www.fox13now.com/news/consumer-rules/select-health-policy-change-raises-concerns-over-delays-in-mental-health-care-access?fbclid=IwZnRzaAUmu1VleHRuA2FlbQIxMQBwZG9mBWZkaWQWUPTive0aaRISewK9NoaPaNsSJmnrvXNydGMGYXBwX2lkCjY2Mjg1NjgzNzkAAR4-uDxHUe2t_KwX6MV-kb8aU2gaBIMdNGWHtoi_5nOafdSyyyuSncFKH6_9DQ_aem__Aa_q3Wrpbt7s6c2l_MdgA

    1 star... enough said! I called customer service to find an in network urgent care which is $75…read moreunder my plan. They told me to go to a specific facility and represented that it was in network and would be billed at the $75 plan rate. When I got the bill it was $314. I filed an appeal and it was denied a day later with a response that indicated they didn't even review it. Total bs! I'll be looking for a new health insurance company during open enrollment!!

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    Humana

    Humana

    1.0(3 reviews)
    3.8 mi

    DEAR HUMANA Just…read morewhen I think Humana couldn't get any worse you exceed my expectations. You couldn't find anyone in network, I asked for your help. You tell me apply for a waiver and plan your care. You call at the last minute when I am in the lobby of the hospital and tell me no. You denied me oncological care in favor of a less qualified General Surgeon. Of the two surgeons you've recommended as in-network and capable of performing the services I need, the results are as follows I visited Dr Justin Atherton on 11/28 -- it seems he has not performed this operation in a professional setting (he left Med School in July and has not performed it out of a training setting) - lovely guy and very nice, but I am not comfortable or confident in putting my care in the hands of someone with zero experience I visited Dr Mitchells office today on 12/9 where I was informed THEY DO NOT TAKE MY POLICY AND ARE NOT IN NETWORK. Your company made 41 BILLION last year - You've now delayed me getting adequate competent professional care for an additional month. And to top it all off, your appeal paperwork would delay this process another 30 days at minimum since you ask that it be mailed to a PO Box (no accountability of receiving docs) THIS HAS REACHED CARTOONISH LEVELS OF UNBELIEVABLE INCOMPETENCE I NEED A QUALIFIED COMPETENT DOCTOR TO PERFORM THE PROCEDURE OUTLINED IN THE PATHOLOGY REPORT. I NEED AN IN NETWORK OPTION IMMEDIATELY. FIX THIS

    Humana is absolutely the worst mail in order drug service I've ever seen. They don't get anything…read morestraight. If you have a new prescription to get it going you have to run the 400 hurdles twice. If you have a problem and call them you're lucky to get anybody to help you in the first 30 minutes of your call. The first 30 minutes of your call they run you through many different menus lecture you on their legal ease. Then you finally get to talk to somebody they can't really help you. My advice sign up for someone else not Humana.

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    Ark Insurance Solutions - healthinsurance - Updated September 2026

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