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    Ark Insurance Solutions

    5.0 (9 reviews)
    Open 9:00 am - 5:00 pm

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    The best insurance brokers in Utah. If you need help with health insurance, call them.

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    SelectHealth

    SelectHealth

    1.6(71 reviews)
    2.2 mi

    When I first signed up with Select Health it went well for the first year. I don't recall having…read moreany issues with my grocery/OTC benefits at checkout and it has happened several times resulting in the grocery clerk(s) having to remove food items until the total is the approved covered amount. This year, I don't buy any grocery/food totalling over $20 each time to avoid being declined at the grocery checkout. Also this year, my benefits were lowered with nothing left for OTC even though I have qualifying health issues I live & deal with daily. My monthly premiums went up which is why I gave the 3 stars, if anyone cares. The medical care I receive is good however; the fact that when I need a treatment related procedure done, the referral process is not handled with urgency. You will have to do the work as the patient to get your necessary procedure appointment scheduled yourself and make the call to make sure it's covered by Select Health. **What Select Health could improve on with their Health Insurance coverage plus extra help is instead of giving a Grocery delivery benefit -"Kroger Boost", make it so I could use that amount towards my Grocery/OTC benefit monthly so I can continue remaining healthy enough in my life to do my own grocery shopping! That is what my Health Insurance I pay for monthly should do.

    I switched from Blue Cross of Idaho to Select Health, thinking the benefits, monthly premium,…read morecoverage for prescriptions, etc. would be better quality and save me money, but it has not. When receiving an approval denial in the mail, SH says to call them to appeal. When you call, you get an employee who, instead of doing an appeal with you, will just redirect you to the website. When you try to communicate a grievance, management will gaslight, dismiss, and make veiled threats. All in all, when Select Health does not save me money, their basic levels of member customer service are incompetent, and their managers are just as dismissive and lazy, it's not worth it. I'll be going back to Blue Cross during the next open enrollment.

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    Humana

    Humana

    1.0(3 reviews)
    3.8 mi

    DEAR HUMANA Just…read morewhen I think Humana couldn't get any worse you exceed my expectations. You couldn't find anyone in network, I asked for your help. You tell me apply for a waiver and plan your care. You call at the last minute when I am in the lobby of the hospital and tell me no. You denied me oncological care in favor of a less qualified General Surgeon. Of the two surgeons you've recommended as in-network and capable of performing the services I need, the results are as follows I visited Dr Justin Atherton on 11/28 -- it seems he has not performed this operation in a professional setting (he left Med School in July and has not performed it out of a training setting) - lovely guy and very nice, but I am not comfortable or confident in putting my care in the hands of someone with zero experience I visited Dr Mitchells office today on 12/9 where I was informed THEY DO NOT TAKE MY POLICY AND ARE NOT IN NETWORK. Your company made 41 BILLION last year - You've now delayed me getting adequate competent professional care for an additional month. And to top it all off, your appeal paperwork would delay this process another 30 days at minimum since you ask that it be mailed to a PO Box (no accountability of receiving docs) THIS HAS REACHED CARTOONISH LEVELS OF UNBELIEVABLE INCOMPETENCE I NEED A QUALIFIED COMPETENT DOCTOR TO PERFORM THE PROCEDURE OUTLINED IN THE PATHOLOGY REPORT. I NEED AN IN NETWORK OPTION IMMEDIATELY. FIX THIS

    Humana is absolutely the worst mail in order drug service I've ever seen. They don't get anything…read morestraight. If you have a new prescription to get it going you have to run the 400 hurdles twice. If you have a problem and call them you're lucky to get anybody to help you in the first 30 minutes of your call. The first 30 minutes of your call they run you through many different menus lecture you on their legal ease. Then you finally get to talk to somebody they can't really help you. My advice sign up for someone else not Humana.

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    Ark Insurance Solutions - healthinsurance - Updated July 2026

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