I needed a C02 charge for my beer machine and my normal place that's close to my home, which I had…read morebeen going to for years no longer filled small tanks, since my last visit. The guys there were kind enough to tell me about Eureka-Humboldt Fire Extinguisher. So I slow rolled the back way over to E-HFE on 11th by the railroad tracks. A small unassuming shop that I have driven past literally 1000s of times. I parked and took my tank inside and Randy said he could get it filled within a couple days, my old place you dropped it off and picked it off the next day. It looks like a one man operation and my other option is the other side of the bay. So I leave it, I get a call bright and morning of day two - it's ready for pick up I'm here til 4:30. I call them about 5 minutes after noon to make sure they are there as it's about half an hour away, and a woman answers the phone and says of course they are. Followed by my response I just want to make sure that you're open during lunchtime before I drive there and she says YES they are. Now 25 or so minutes later I arrive to find the door locked and a sign in the window "went to lunch back @ 12:45" unbelievable. Now I'm from this neck of the woods and do understand nor-cal slow pace but this is ridiculous. When a customer calls you and says they're on the way and you say your open BE THERE. So, Randy shows back up about five minutes to one (even late reopening) and says I hope you haven't been waiting long - to which I told him about half an hour and his answering service told me you were open. An apology ensued, I paid for my recharge and was outta there. It is what it is. I needed my tank filled and now they're the only place vaguely close to my home. May have to rethink the whole keeping my same new tank process. 3 Stars - it serves its purpose. 00555

Great people awesome service always on time and very precessional I would recommend to anyone…read moreoutstanding place

I lost my house key late last night. I messaged the two locksmiths I found on Yelp. Both responded…read morebut Security was first. The woman who answered was personable and empathic and normalized the situation... "it happens all the time." I had stayed the night with a friend nearby. Travis was at my front door before me. Less than five minutes later I was in! The whole interaction was almost silent, and my gratitude was immense. A very well spent $100. I recommend them highly.

Security Lock & Alarm is the only Abloy reseller in the area, but unfortunately their customer…read moreservice has been consistently disappointing. On multiple occasions I've called or stopped by, only to be told that no one was available to help me. Each time I left my name and number, I was promised a call back -- but I have never once received one. This forces me to return in person, where the outcome is usually either: 1. "We're out of stock," or 2. "Someone will call you back." As a small business owner, I only purchase 1-4 locks per year, which is nothing compared to the large timber company that seems to get first priority. Still, every customer deserves fair treatment and basic communication. A promised call back should actually happen, regardless of order size. On my most recent visit (two trips in one day), I finally spoke with someone knowledgeable about inventory and keying. Even then, I was told "someone will call you back." That was over three days ago, and I'm still waiting. At the time, there was open discussion among staff about whether additional stock was available, but I left without answers. Because Abloy keys cannot be duplicated by other locksmiths, I'm now forced to shop online, where replacement keys can take weeks. This lack of support locally has cost me significant time and frustration. This is not an isolated incident -- I've had at least three other nearly identical experiences with Security Lock & Alarm: no follow-up, repeated visits, and wasted time. It really highlights how small businesses and individual customers are deprioritized compared to big contracts. In short: if you're not a large-volume customer, don't expect much help here.

The crew worked hard, got everything done in the time allotted. I would use them in the future.read more

Lori and her team are amazing. Very professional, fast and thorough. They did exactly what they…read morepromised at the price they promised. If you have any clearing or fire mitigation needs you have to call them. Lori is very skilled and can assemble a full mitigation plan unique for you and your property.

I left a message on their website, got a call back quickly. Made an appointment for the next day…read more(Friday) but they had to cancel due to someone calling in sick. Rescheduled for Monday, and even though we were in the middle of yet another atmospheric river deluge, they showed up and slogged through our soaking yard and wet crawlspace to get the job done. Fair price for getting a new circuit added, connecting a radiant floor heating and a new outdoor outlet. This is how contractors should work!

This business is now my electrician! I own two rental units, had a minor problem and it was a few…read moredays after I called. No fuss, no muss and no price gouging

I don't do reviews, but this time I had to. I lived in the Bay Area ( San Francisco) and moved here…read moreto weed a few months ago. ( We do not get snow in San Francisco ), so having this much snow out here is wild. I have a business and our parking lot had too much snow in it, Then out of nowhere here comes "Gregory Construction", with not one but two trucks ( snow plows ) and they just started doing my parking lot. I know nothing about snow and snow plows, but they came to my rescue and helped get my customers in and out of the lot. Now I don't need to call them, they show up and take care of business.

I've worked with Gregory Construction for several years on commercial and residential properties…read more They do exceptional work, take great pride in high end quality, are very professional, on time and honest. They manage their subcontractors to meet deadlines. They listen to my concerns and try and accommodate my vision for my projects. I couldn't be happier with the work they do. I highly recommend them for any project one may have.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.

He put in a bid for cutting trees when I reached out to him. After that I promptly confirmed and…read moretried to schedule it. I followed up several times via texts and phone messages and he didn't answer. I waited several weeks and tried again, in case he was just too busy before. Again, no response. My co-worker tried from a different phone, also no response. So I opened up the bid again and hired someone else.

Bristen took care of my newly acquired overgrown property. He is multi skilled and fire…read morepreparation knowledgeable. He is very pleasant, prompt and hardworking. He will be back in the Fall! I highly recommend his services.

Jacob and his crew were experienced and very pleasant to deal with. They pruned all of our fruit…read moretrees and removed several alder trees, a tan oak on our driveway and a fir tree as well as trimming up all the dead limbs on several of our redwood groves. They did amazing work and all the cleanup that went with it. I would highly recommend them if you have any tree work that needs to be done.

Cut trees, didn't ask to leave firewood. I have no fireplace. Left logs in front of property. Said…read morethey would remove. Never came back. Do not pay all until job done. Caution.