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    Deason Garner & Hansen Law Firm

    Deason Garner & Hansen Law Firm

    (17 reviews)

    called for an appointment. I was asked many questions. receptionist/gate keeper went back and…read moreforth back and forth between me and perhaps an attorney I guess they're busy and don't need any further business

    The office staff is terrible. The tone and cadence of their employees are frustrating and off…read moreputting. Kristen sounded more like a body guard for Mr. Hanson than interested in my concerns being addressed. She rudely kept shooting me down in a way that felt belittling and degrading. Our first appointment was missed due to miscommunication from office staff about attending virtually. They were kind enough to reschedule so we went and were handed a clip board by the woman and nothing else was said so we assumed they checked us in and we were waiting for them to be ready. After nearly 30 minutes waiting, I pondered if they were waiting for us to do something so I handed her the clip board that took us a whole 5 minutes to fill out so why no one checked on us within that 20 minutes of us just looking around patiently is beyond me. So immediately after the clip board we're back in the office on go time And thank goodness Adam Hanson was amazing. Very human and I appreciate that about him because if he hadn't shown us the care and compassion he did, we wouldn't have continued. Major life events have come into play and I'm curious as to how to move forward and my conscious is pulling me towards a conversation regarding our future and I would like a chance to discuss this with the one attorney I've met in my life that is someone I trust with these details. Kristen and I resolved the matter by me deciding to reach out to the paralegal regarding these things and I'm hopeful that I'll get the assistance I'm looking for. I give this rating not to the attorney who is and has been great. This rating is strictly for the office staff that I've never had a pleasant encounter with. bummer!

    Alcala Legal Documents & Services - 200 S. 3rd Ave. Yuma, AZ. 85364

    Alcala Legal Documents & Services

    (1 review)

    I usually only do positive reviews, but this time I feel like I should speak up and protect others…read morefrom making the same mistake. My Aunt who is a Senior, contracted services with this company to create a living trust. After paying for half, there was no responses to phone calls and the office was always closed every time she tried to go in person. Months went by and My Aunt reached out to me for help. I called and sent out an e-mail asking for info on her services (Her quick response as opposed of months not calling my Aunt back made me suspicious) This is a person who is only after the next "victim" not the next client. After explaining who I was, we made an appt. to finalize paperwork. The day of the appt. I drove 5hrs. to Yuma, she was an hour late, and she was not ready with out documents. We had to wait 2hrs for her to print the Living trust (I have a feeling she was preparing this as we waited, it does not take 2hrs to print these documents). She asked for the balance due and it was more than my Aunt had agreed on. We had to show her previous notes from her as she did not have a proper invoice. We paid the balance and she said she would file with the County and that we would receive a certified copy in the mail. 2 months went by and nothing. I called her office several times and no answer. I e-mailed several times, and no answer. I was very patient and gave her plenty of time in between texts, but nothing happen. I finally sent her a txt with some strong words telling her to act as a professional since she charged her fees as such. I told her I though she was going out of business since she is not answering calls. -I think this trigger something, because I finally got a response. I must make clear that I never used foul language or any type of insult. After she finally responded, she said to wait 2 more weeks for the paper work to arrive in the mail (I can only assume, she had not done her work and needed 2 more weeks) 2 weeks and about 6-8 communication attempts went by and nothing. I texted her again since this is the only response I ever got, and she said she can no longer talk to me because my Aunt is the client, not me. Technically, she is right. But she met me before, she communicated with me before, and she knows that I am only trying to help my Elderly Aunt with this process. When we met at her office, my Aunt gave her permission to talk to me about this. She only said this because she was being held accountable for her lack of action. Since she would not talk to me, I called the County and found out that the request had been made recently, and I was able to get a copy. Needless to say, I would never recommend this person. She charges like a professional would, but she is far from that. I later learned that you can have Living Trust created in just a few days, not 10+ months, and for a lot less $. -Lesson learned.

    From the owner: Legal Document Preparation. Divorces, Responses, Modifications, Child Support, Mediation,…read moreGuardianships, Power of Attorney, Wills, Living trusts. We also specialize in all aspects of family law, probate and immigration.

    Hunt and Gale - willstrustsprobates - Updated June 2026

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