CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.

I went for a diagnostic test. The owner was super nice to me and answered all of my questions…read more Pricing is reasonable. The lobby is your typical car shop repair lobby, looks like a man cave which was fun! I gave 4 stars because the receptionist was a little short, BUT to her defense is was incredibly busy, so I ignored it and kept smiling, she was very nice at the end of my visit. It was one of those days! I get it. I would recommend to family and friends.

Took my truck in for a brakes issue, they misdiagnosed the issue, replaced the wrong parts and on…read moretop of that recommended replacing more parts that were not needed. This was my second time going there. Not going back. Buyers beware.

AMAZING! Needed a state inspection, they were the only…read morebusiness that was open AND had a state inspector present on a Sunday! No wait and very fast service. Nice waiting room as well. I had a wonderful experience, definitely recommend!

They are always prompt and honest. I have been there for several different issues and have never…read morehad to return for the same one.

I took my vehicle in for an oil change and was informed that the service center did not have the…read morespecific oil required for my vehicle in stock. The technician advised that they would order the oil and that it would arrive within approximately 30 minutes. When I returned, the oil change was completed. At no point before or during the service was I informed that there would be any additional charges associated with obtaining the oil. Only after the service was completed was I told that I would be charged a delivery fee from an outside vendor, as well as an additional $12 per bottle of oil that was delivered. Had these additional costs been disclosed beforehand, I would have appreciated the opportunity to approve or decline them before the work was performed. I do not believe it is appropriate to add charges that were never discussed or authorized prior to completing the service.

Made an appointment OVER THE PHONE and got a confirmation of appointment. Came in, guys at the desk…read morewere being rude and sarcastic. They were also nodding their heads like they don't want to help. Stating they can't take us because they're so busy and because we supposedly don't have an appointment. We even showed them proof the appointment confirmation. Then they offer to make an appointment for another day? Took the time of my day to get serviced but they can't complete it because they supposedly can't see "history" nor because we "don't" have an appointment. Kind of explains why they are 1.2 stars. Not ever going to this location again. Lacks on service.

Hello, Tim is 5…read moreSTARS . On time, honest quality, fair, dependable and great fast customer service! I recommend him for all my vehicles needs. NIKI

After 5 weeks of sitting inert, the battery on my vehicle needed replacing. Towing it to an Auto…read moreZone or O'Reilly's would have been expensive. Luckily, Tim from Maverick Motors was more than willing to head out my way and replace the battery with a higher quality battery at a very reasonable price. Tim is a military veteran and takes pride in his work. He worked on my ride quickly, and was respectful of the workspace. I hopefully won't need his services again, but would call on him if needed in a heartbeat.

I've been to a lot of mechanic shops over the years, and Terminal 15 is hands down the best…read moreexperience I've ever had. They're fast, reliable, honest, and completely transparent throughout the entire process. I never feel like I'm being sold something I don't need, they take the time to explain everything and always have my best interest in mind. Danny has been especially great to work with. He's always willing to help, answers all my questions, and genuinely tries to find me the best deal possible without cutting corners. That level of customer service is hard to find these days. They've earned my trust, and that's not something I give out easily. I'll be bringing all of my vehicles to Terminal 15 for as long as they're in business. If you're looking for a mechanic you can actually count on, I can't recommend Terminal 15 enough. Five stars!

Great Service and Price ... AC Service in the middle of Summer ... Terminal 15 was there for me …read more Appreciate it !!

I had an awesome experience with this shop. Most auto repair places try to nickel and dime you,…read moreupsell unnecessary work, or pressure you into buying marked-up parts you don't need--but that was absolutely not the case here. They were honest, prompt, and respectful of my time. I had my brakes and rotors replaced, along with some work to resolve a check engine light. The pricing was extremely fair, other quotes I received were easily 1.5x higher for the same work. I also own a Tesla, which requires almost no maintenance, so when I bring my older Ford in, it's important to me that I'm dealing with a shop I can trust. These guys have done an amazing job every time. I normally don't take the time to write reviews, but this one is well deserved. It's refreshing to find a shop that operates with integrity and focuses on doing the job right without the gimmicks. Highly recommend. these guys get down to the problem and don't spend time with the typical BS other shops do.

From the very first call to ask for a price till the time I picked up my vehicle. The staff were…read morehonest and very professional.

Sheesh. This place is untouchable on quality and customer service. Actually I would call it…read morecustomer care. I brought my car here based on reviews and I can confirm the 5 star rating is legit and deserved. My suspension was acting sus. So they checked out the sus suspension, and not only fixed it but addressed other issues without charging. Most shops will find issues and see it as a money grab. First choice does not. They communicate issues, fix it fast and don't charge an arm and a leg. Small town car repair shop and phenomenal small business vibes.

I'm so happy to have found this auto repair shop! Our truck was in desperate need of some TLC. Greg…read morewas able to diagnose the same day and provide a clear breakdown of what we needed immediately and what we would need later. We had our vehicle back in 2 days. I even took my son's car the next day, and he looked at it right away and took care of it immediately. As a woman, it's hard to trust some of these places because they just want to poke your eyes out, but I did not get that at all. The perfect rating First Choice Auto has is rare but definitely accurate!! I won't go anywhere else for our repair needs.