This is one of MANY laundry mats I stopped at...I'm here for school from Texas. This location BY…read moreFAR is the CLEANEST, & Most ORGANIZED laundry mat! Since finding this location that is about 45-50 minutes away, it's the ONLY one I go to as result of how the 2 woman that run it keep it up! They are also, Both VERY KIND & HELPFUL!

This place is great! I drop my clothes off, pick them up a few hours later, and they're washed,…read moredried, folded, and separated by type. The staff are awesome also! Faye in particular is upbeat, friendly, and knowledgeable. She really makes it a fantastic laundry service!

It's a great laundromat with a decent number of washers and dryers .It's clean ,and spacious enough…read moreto where you're not tripping over each other.. I like that it has some super big washers so I can have clean bedding,or rugs as often as I like! The #1 thing that sold me though is the card readers! I hate fooling with all those quarters, and now I don't have to!!

Horrible experienc.5" sidewalk btwn parking s & front door,No curb cut.Only 1/2 dryers get hot-…read moregood luck figuring out which one. Claims to have ATM-"out of order sign". Machines are supposed to take credit cards, but the card reader doesn't always communicate w/ equipment. Keeps taking $, never starts. Call for help & the person who answers is rude, insists it's a problem w/ customer's card.Denies withdrawal made from acct. Even when charge is on account statement. Threatens not to help if he doesn't like your attitud & make you drive back tbe following week to get refund.Arrows point to stacked dryers but card reader is located on machine above-very confusing-customers constantly moving clothes & losing time in dryer. No working restrooms. I will NEVER go back!!!

This place is super clean, you can do your own laundry here, or have it done!…read moreWe drop off our dry cleaning and they text us when it's done. They are all so nice! They are always busy, and parking at times can be a challenge.

Nice place. Clean, lots of machines. Friendly, helpful attendant. Not impressed with price gouging…read morefor different water temperatures but other than that, is go back.

I specifically came to A1 Coin Laundry due to the majority of good reviews as well as information…read moregained from some of the complaints. I hadn't been to a laundry mat in decades, but our dryer went out. I wanted to find a clean, safe place to dry clothes and possibly do laundry in the future if need be. A little over a month ago, I visited A1 Coin Laundry with several loads of clean, damp clothes and a bunch of dollar bills. This was a futuristic world of washers and dryers! Even the coin machine was Hi-Tech. I jokingly told another lady there, "I act like I've never been out of the house!" I had no clue how to use the dryers, put my clothes in the top machine, yet turned on the bottom. ‍ It was a mess. lol Aside from my own incompetence, the laundry mat itself was awesome. It was so clean. It was set up comfortably for patrons. I like the fact that there's someone monitoring cameras if there's not an attendant there. Knowing that makes me feel much safer, especially if I happen to be alone inside. It prevents vandals and loiterers. It's probably posted on the door or wall advising patrons they're subject to recording or surveillance while inside the business. Anyway, I enjoyed my experience doing my clothes at the laundry mat and plan to go back in the future as well as tell others about it. Thanks to the owners for keeping a neat, safe place and for all of you who's reviews I trusted.

This establishment monitors how long paying customers use their restrooms. They will call the…read morepolice if you are longer than they like. They will try to have you arrested for trespassing even though you are a paying customer if you use their restroom too long. They are rude and don't know how to apologize for embarrassing a customer. Knoxville has many laundromats and this one is ran by creeps who monitor your bathroom usage. Pick somewhere better than this place. Update: The owners of the establishment have decided to harass me over text message and are currently threatening me further. Please leave me alone, and stop harassing me. This establishment played an embarassing warning to the entire establishment because I was in the restroom for approximately 5-6 minutes that threatened me with police action because I was in the restroom for an extended period of time. I was in the establishment for an hour and a half approximately, and in that time I mainly worked on my laptop doing spreadsheets and emails. My clothes were still drying and I needed to use the facilities. I did call to complain about the warning, and managment escalated instead of descalating. Knoxville Police were called and did show up while I was loading my laundry in my car and patted me down in front of the establishment to where all they found were three dollars in quarters, a $20 bill, my wireless headphones and car keys. The police suggested I leave or be cited for trespass. I was finished, had no reason to continue to be there and left the premises and do not plan to return to this establishment ever. I stand by my review, I have used this place multiple times recently, and have used this place as far back as 2014 or so. A formal apology from the establishment and a return of the approximately $7 I spent to do my laundry would go a long way. Also, they watch remotely, can play any alarm at will and have a PA system in house. See the response to Jeff Van Natta on Google for further reference. " I was the one watching the cameras remotely that night. I played the closing announcement an additional two times for you specifically. 6 minutes before closing I got on the PA system, again remotely, and asked you not to put money in the dryer. You still did it. We did not receive a refund request from you." Using the owner's own words they absolutely were watching me. They saw I was a paying customer and that I had been there for over an hour and a half and still did that intentionally after I went to the restroom. Absolutely unacceptable behavior from these people.

I've used this cleaner for about 3 years. Recently, I dropped off a black suit to be cleaned. After…read moretwo weeks of being "it's not ready", I asked for it back so I could take it elsewhere. It was then that I learned that they had "lost" the trousers and shrunk the coat. When the business owner wouldn't call me to solve the issue, I went shopping for a comparable replacement suit. When I provided the owner with receipts (the coat fit fine but the trousers needed altered), he said he would settle with me at the end of the week. Now it's into the second week and he keeps putting me off. My next steps are to file a claim in small claims court and the Better Business Bureau and picket the store. I suggest taking your business elsewhere.

Took a pair of trousers in to be hemmed. Was given a week turn around with a specific date. Two…read moredays after the date, the trousers hadn't even been touched. Had an important interview that day and no trousers for my suit. Absolutely unprofessional!

We were in town and needed a place to wash our clothes. Looked up this place and had a great…read morerating on Google. It was very clean and quiet. The people working were nice and willing to help, if we needed it.

Easy to operate self service laundry with plenty of carts. VERY clean and highly maintained…read morepremesis and machines. The speed queens are the best in the business. The staff was friendly and throughout the time i was there cleaning and checking up on things. They have multiple cameras too to ensure your stuff is safe.

Honestly I'm happy that they are actually 24 hour . A lot of places out here do not give correct…read moreinformation. Please don't use their coin machines, i had the misfortune to put in a $20. And aside from it spitting a few coins on the floor, it also only gave me $17.25. Add that and how expensive these machines are , it's just a total rip off. And everyone was very right about this place having roaches !!! And I absolutely hate these front loaders, they never fill up with enough water and doesn't wash the clothes thoroughly.

I rarely need to use a laundromat but I should have looked closely and walked out. Everything is…read moredirty. The tables, the floors, the inside of three of the washing machines had long dog hair in the machines that got all over my stuff. Oh and the quarters on some got stuck and we lost money on those. Once the machine starts there is no stop button if the laundry detergent package got stuck in the door(which it did on five of the washing machines). Also when I got change for a 20 Quarters, yeah each time I got about four dollars less that my 20 I put in. What a disaster. I will never be back. Oh and one more thing some dryers ran cold no matter if you put them in white high heats or not. So I had to stand by them and feel which one got hot and move them if they weren't. Such a terrible experience. Most ghetto experience ever.