Does not offer restrooms. charges $1 to make change. Workers show favoritism towards non white…read morefolks. Doesn't offer WiFi password.

Soap N Sudz is an exceptional laundromat! The folks working are very helpful and friendly. The…read morefacility is extremely clean and comfortable. Soap N Sudz has high efficient and fast, Speed Queen washers and dryers. They take coins and credit cards and the cost is very reasonable. They also offer same-day and next day service and folding at a reasonable cost, and they even deliver to your home! I highly recommend this place and I will be back!

had lost money in washer and left a note, owner sent the nastiest email back basically saying I was…read morelying. It was very angry like don't you ever come in my laundromat again type of thing rather than asking for more clarification of what happened which would have made everything clear

It's a great laundromat with a decent number of washers and dryers .It's clean ,and spacious enough…read moreto where you're not tripping over each other.. I like that it has some super big washers so I can have clean bedding,or rugs as often as I like! The #1 thing that sold me though is the card readers! I hate fooling with all those quarters, and now I don't have to!!

PHENOMENAL LAUNDROMAT!! I know where I'll be going to wash clothes!! We often go on "Mini…read moreVacations" and we needed a great laundromat. (Clean, Not overran, well working Machines) This place is the CLEANEST LAUNDROMAT I have ever seen in my Entire Life. The machines are BRAND NEW!! They wash and dry quickly too! They take credit card, and honestly that's why I chose this place. I saw in the reviews that they did and I was relieved to find one that did!! Pros: -Clean!! Pristine Machines!! -New Machines -Lots of Baskets -Takes Credit Cards Cons: -Nothing!!

It's not very economical. But if you MUST get some laundry done, it works. But much like an…read moreairline, the cost is the cost, till you want to have things like warm or hot water wash. That's extra. Want light dry - that's cheaper than if you dry high heat. I saw many people using the place, so maybe the prices are normal. But I've never paid more to do a few loads of laundry.

This is one of MANY laundry mats I stopped at...I'm here for school from Texas. This location BY…read moreFAR is the CLEANEST, & Most ORGANIZED laundry mat! Since finding this location that is about 45-50 minutes away, it's the ONLY one I go to as result of how the 2 woman that run it keep it up! They are also, Both VERY KIND & HELPFUL!

This place is great! I drop my clothes off, pick them up a few hours later, and they're washed,…read moredried, folded, and separated by type. The staff are awesome also! Faye in particular is upbeat, friendly, and knowledgeable. She really makes it a fantastic laundry service!

I specifically came to A1 Coin Laundry due to the majority of good reviews as well as information…read moregained from some of the complaints. I hadn't been to a laundry mat in decades, but our dryer went out. I wanted to find a clean, safe place to dry clothes and possibly do laundry in the future if need be. A little over a month ago, I visited A1 Coin Laundry with several loads of clean, damp clothes and a bunch of dollar bills. This was a futuristic world of washers and dryers! Even the coin machine was Hi-Tech. I jokingly told another lady there, "I act like I've never been out of the house!" I had no clue how to use the dryers, put my clothes in the top machine, yet turned on the bottom. ‍ It was a mess. lol Aside from my own incompetence, the laundry mat itself was awesome. It was so clean. It was set up comfortably for patrons. I like the fact that there's someone monitoring cameras if there's not an attendant there. Knowing that makes me feel much safer, especially if I happen to be alone inside. It prevents vandals and loiterers. It's probably posted on the door or wall advising patrons they're subject to recording or surveillance while inside the business. Anyway, I enjoyed my experience doing my clothes at the laundry mat and plan to go back in the future as well as tell others about it. Thanks to the owners for keeping a neat, safe place and for all of you who's reviews I trusted.

This establishment monitors how long paying customers use their restrooms. They will call the…read morepolice if you are longer than they like. They will try to have you arrested for trespassing even though you are a paying customer if you use their restroom too long. They are rude and don't know how to apologize for embarrassing a customer. Knoxville has many laundromats and this one is ran by creeps who monitor your bathroom usage. Pick somewhere better than this place. Update: The owners of the establishment have decided to harass me over text message and are currently threatening me further. Please leave me alone, and stop harassing me. This establishment played an embarassing warning to the entire establishment because I was in the restroom for approximately 5-6 minutes that threatened me with police action because I was in the restroom for an extended period of time. I was in the establishment for an hour and a half approximately, and in that time I mainly worked on my laptop doing spreadsheets and emails. My clothes were still drying and I needed to use the facilities. I did call to complain about the warning, and managment escalated instead of descalating. Knoxville Police were called and did show up while I was loading my laundry in my car and patted me down in front of the establishment to where all they found were three dollars in quarters, a $20 bill, my wireless headphones and car keys. The police suggested I leave or be cited for trespass. I was finished, had no reason to continue to be there and left the premises and do not plan to return to this establishment ever. I stand by my review, I have used this place multiple times recently, and have used this place as far back as 2014 or so. A formal apology from the establishment and a return of the approximately $7 I spent to do my laundry would go a long way. Also, they watch remotely, can play any alarm at will and have a PA system in house. See the response to Jeff Van Natta on Google for further reference. " I was the one watching the cameras remotely that night. I played the closing announcement an additional two times for you specifically. 6 minutes before closing I got on the PA system, again remotely, and asked you not to put money in the dryer. You still did it. We did not receive a refund request from you." Using the owner's own words they absolutely were watching me. They saw I was a paying customer and that I had been there for over an hour and a half and still did that intentionally after I went to the restroom. Absolutely unacceptable behavior from these people.

This place is super clean, you can do your own laundry here, or have it done!…read moreWe drop off our dry cleaning and they text us when it's done. They are all so nice! They are always busy, and parking at times can be a challenge.

Nice place. Clean, lots of machines. Friendly, helpful attendant. Not impressed with price gouging…read morefor different water temperatures but other than that, is go back.

Clean laundromat. All machines fairly new and in good working order. I always found a few machines…read moreempty even when cab Bin cleaners were there.

Cabin cleaners and laundry service businesses that bring bags and bags of laundry in the laundry…read moremats should have to either pay a fee to take up all the washers and dryers from regular customers or these places should have a set time they close for these people. I've already seen two sets of cabin cleaners or laundry businesses come in here and now the coin machine is totally out of change.

This place is horrible. The washer did not spin my laundry and left if sopping wet. I contacted the…read morenumber posted and was ignored. I even texted a picture of the washer with water in it. I went here as second choice; next time I will just wait at the other laundry which is much better.

The equipment is poorly maintained, with many machines out of order that are not marked "out of…read moreorder", causing customers to lose money. Your money will not be refunded if you lose it in a malfunctining machine. The woman ahead of lost $4 in a broken washing machine that was not marked "out of order; she was kind enough to point out to me the unmarked broken machines to avoid. I did, however, lose money in an broken dryer that was not marked "out of order". Avoid the Browns Creek coin laundry. Find a coin laundry that is better maintained and does not rip off customers.