This Credit Union is wonderful they have lovely people there for always willing to help. They do…read moreshared branching and have free ATM that don't charge a withdrawal fee

hi -- i'm a relatively new member, and have found that the people there are helpful, kind, go out…read moreof their way to answer or help with questions. plus they are highly rated. so i'm happy to be with them!

Excellent customer service! Was able to get done what I needed to and didn't have to wait long…read more Bank associates friendly and helpful.

Although the building is well maintained and offers a more spacious layout compared to the Kent &…read moreStreetsboro branches, it is also sad. I understand the need for safety & am familiar with the area; with that being said it is depressing to have to walk through a security door before leaving & exiting the building because people in the surrounding area are trash. This side of Akron is better off...one of the nice features though is a large table available in the lounge with free coffee & snacks for customers. It is also handicap accessible (with the exception of the tellers desk) and is always kept clean. The staff here are always polite and helpful & this location is easy to get in & out of.

We transferred 95% of all our assets from Chase to Huntington because of Huntington's OUTSTANDING…read morecustomer service! The staff here are fabulous! The manager, Pete, is so welcoming and made our transition painless and through. Also dealt with Becky, staff officer, on a business matter and she goes the extra mile to help! Icing on the cookie: there are TONS of Huntington banks conveniently located all over the place. HIGHLY recommend Huntington,

They are a bank. It is nothing really that special for a bank. PNC bill pay and account setup is…read morejust as good if not much better. They are all good when you figure out how to use them. Huntington bank is nothing special. They want as much of your money as the can get and your business, as much as they can get, so they can make money off it. Their customer service is ok, but their local branches around me are always busy and not great because they are a big bank who wants your money and is willing to do as little as possible to get it. I wish Peoples Bank was still in Akron, I would use them a thousand times over before I would use Huntington. Other than that I am going to close all my accounts, refinance my mortgage with Key Bank. Perhaps I can get someone to actually help me and when I ask for it at their branches....

I was trying to remove my money out of the bank after a large deposit. There is a very nasty lady…read morethere she wouldnt accept my bank card and d.l. for the withdrawal. She was the most rude employee of all time. With her eye rolling and heavy breathing. We were told that you dont have your phone number linked to the account. I have never been told that was necessary. In the end she refused and there was nothing i could do. So smart ass me went to the atm over and over taking out 800.00 at a time till i got what i requested. Ill show you chase bank!

This branch definitely doesn't make my hands clap . This branch serves a large campus community…read more That being said, there are never enough bankers available for questions, and other banking services that cannot be handled by the tellers. They are understaffed. The staff they have are friendly and helpful. There's only one lady (banker) who is not as friendly and never smiles. I have complained about service for disabled as there is a sign that says that if you require special assistance (with the recognized disability sign) to let them know. I think that if someone is struggling to stand up in line with a cane, then a teller or banker should excuse themselves and either offer their support.. Offer a seat, serve them.. There are not enough seats in the lobby and the line goes out the door at peak times. At one point, they didn't even have a notary. I complained about this and now they have one, however if you need this service, call ahead. In summary, if you need branch services, drive the 4 miles to Ravenna branch. Much better.

I do have an account here but let me say I love this bank and the employees!! They took the time to…read morehelp me with my rolled change and cashed it in for me. I recommend this bank (any branch) to anyone and everyone

I've been banking with this intuition long before it was PNC, I don't know if this particular…read morelocation ever operated under the name of National City since I didn't spend much time in the Akron area back then but I do like its conservative look. Although I've never walked through the doors here I have spent a lot of time in front of their drive through ATM and I've never experienced any issues and the cash dispensed has always been accurate and that's all I really care about...

I've come here a couple of times now while I currently work in Akron temporarily. I've gotten…read morecashiers checks from here and also used the ATM. Reviewing a bank can be tough because you are dealing with someone's money. Most people either have a really great experience or a horrible experience. For me, my experience has thankfully always being positive. This is a full service Chase Bank in downtown Akron which I love because from where I live in Cleveland, the nearest one is a 12-15 min drive away which isn't bad at all. Still, it is nice to have a bank close to where I work. There is an ATM machine here too so if the bank is closed and you happened to be at work after hours, then you can still withdraw cash or deposit money. The ATM is in the main lobby of the Akron Centre and also next to the entrance door of Chase. SERVICE - Everyone I've encountered inside this Chase branch has been super nice and friendly. LOCATION -- This Chase is located inside the Akron Centre. This location is more convenient for those who work in the area or those who work in the building. If you are just passing through then this may be a difficult location to visit just because you will have to park downtown and we all know how annoying downtown parking can be. There are parking garages downtown with the closes one being at the First Energy building or the Cascade parking garage. If you work 5-10 mins from this Chase then your best bet would be to WALK here from your work office. *** - 48 total reviews in 2019 - 257 total Yelp reviews - Reviewed on 24 March 2019

I recently opened an account with Chase, even received a credit/debit card from them. Today, 10…read moredays later, I received a letter from Chase stating that they are closing my new account bc after checking my credit score, they have decided that I am not eligible!!!

My wife and I recently used Third Federal Savings & Loan to purchase our first home, and are so…read moreglad that we did. Our Loan Officer, Crystal, was beyond friendly and helpful throughout the whole process from pre-approval to closing. She was on top of everything, replying promptly to all calls and emails and answering all questions we had accurately, explaining anything we didn't understand in a way we could easily understand. Their paperwork was simple and very clearly showed all of the pertinent facts. With a 60 day rate lock and low closing cost options that are exactly as advertised, I would recommend Third Federal and Crystal to anyone.

From the owner: Strong. Stable. Safe. Since 1938…read more Our values make all the difference. We're Strong, Stable and Safe.We're Third Federal Savings and Loan. We're known for giving our customers the lowest rates on loans and the highest rates on savings. We believe in putting our customers first and creating value for the communities we serve.As a conscientious lender, we simply believe that taking care of people, and putting them in the best position to achieve their dreams, is the best way for us to take care of our business. Without loyal customers, we wouldn't be the lending leader that we are today. That's why our customers will always be our first priority. We have a history of doing things the right way.Third Federal Savings and Loan was founded in 1938 with a simple mission: help our customers live better by offering low-interest mortgages, high-interest savings accounts and personal service that makes everyone who walks through our doors feel like family.To be a real value to our customers, our shareholders, the communities we serve, and our associates, we base everything we do on four guiding principles: concern for others, trust, respect and a commitment to excellence. Now after more than 75 years, we still work hard to make sure these principles show in everything we do. From our financial strategies, to our products and services, even to the way we answer the phone.