Here's a polished, profession Looking for an AWESOME local…read morebank that knows your name and is genuinely interested in your financial well-being? Look no further--I will never bank anywhere else. Since moving to Grove City nearly twenty years ago, we've been customers of the Grove City branch. While staff members have changed over the years and rates naturally move up and down, the exceptional service, quality products, and unwavering commitment to customer satisfaction continue to exceed our expectations and set the standard for what a financial institution should be. Whether you're looking for a business or personal checking account, a mortgage, a CD for savings, or refinancing options, the team at Union Savings will take excellent care of you and your money. They are truly committed to each and every customer. Their sign says, "We're here for you--stop in." I challenge you to do just that and see for yourself how they can help.

Absolutely love the staff at the Grove City Branch. They are great to work with. They usually…read morehave lower closing cost for home loans also. They treat you like family.

These girls that work at this bank are awesome. They've been so nice & helpful through helping with…read moremy mother's estate & banking. ANGIE is the best. Than you so much for your partience! 5 Stars All Day Long!

The Ohio Bureaucracy hasn't recovered from covid yet and is still in-efficient and gives wrong info…read morequite often. We probably didn't have to come all the way here just to get our camper purchased out of state titled in Ohio, but after all the misinformation, we got it done here. They are appointment only, but they have the process down pretty efficiently and with Patricia's help we got done what we needed done. Petty complaint on my part. For years these places only accepted cash or check, now they do accept credit and debit, but charge a fee to do so. This is part of the new world order and trying to go cashless, but the fee is just wrong! It cost much more for business to handle check and cash. With credit the funds are available to them right away, so there is no need for these BS fees.

Holy wow! We had an appointment. Ran a couple minutes late. They got us in about 1 minutes. Emma…read morehad everything we needed done with EXCELLENT customer service in like 5 minutes and honestly could have probably done it faster but we kept talking to her. A DELIGHT of a human. She deserves a promotion or raise or high five or something!

We go to the Savings bank have for 20 years Janice has always made us feel welcome. Janice has…read moreAlways made us feel welcome. We moved away but we keep our checking at that bank so we can see her. We moved 1hour away but I my husband and I drive right past The Savings Bank in Lancaster. We go to Ashville just to have her help us. Thank you for all you do Janice

MBR for over 20 yrs and they are outdated and take forever to do anything. Last year they sent me a…read morereplacement debit card then 2 new debit cards w chips (took them a year to get a chip card in) causing all kinds of chaos for my acct. They are currently holding a deposit causing my acct to be overwithdrawn, this charging ME bc they can't process in a timely manner. don't bank here, go online

Matt Griggs, my mortgage lender, is as friendly and professional as you will find. He worked with…read moreme as I searched for a home and together we were able to work through some issues that came up. Matt is a real pro. Knowledgeable, patient, and hard working. It was a real pleasure dealing with him. He is a devoted family man and a real credit for his company. Thanks Matt...love the new house.

My family has been doing business with this agency for as long as I can remember. Nationwide has…read morealways held my parents auto policies, protected their home, and given them the security of quality life insurance. But they're just an insurance company, right? When I moved back to Columbus, I was actually a (dissatisfied) customer with another insurance company and shopping USAA very seriously. Anyone who's served and is eligible knows that you just don't beat USAA's insurance offerings. I don't even remember why, but one day at my dad's behest I decided to do a quote with Nationwide just for giggles. We ran a dozen quotes with different deductibles, vehicle combinations, and coverages. We had genuine discussions about whether or not Nationwide was going to be a good fit for my budget and needs. We just plain talked about cars. I found an insurance agent who loves cars. I kid you not. Mark made a lasting impression on me with his genuine desire to lend me his time, expertise, and advice through my shopping process. In the end, the cost didn't make sense and we ended up staying with my wife's insurer. Fast forward a few months and we got fed up with our current insurer and on a whim, I called Mark again. I'd had an accident fall off of my history in the months prior and not only was Nationwide able to beat USAA's (and my current insurer's) rate offerings through various discount programs and incentives, the quality of one-on-one service we received was yet again phenomenal. Having been a member with this agency for just over two years now, I can all but assure you that I'm their worst customer. I micromanage my bill. I question every change. I constantly hassle Mark about why things look the way they do on my policies. Every single time I call, I hang up with a smile on my face. Mark ALWAYS gets me squared away, even if he has to go get me an answer and follow up later. I never have to wait weeks (or even days) for a call-back. I never get canned or scripted answers to my concerns. The guy genuinely cares about his members. I can't recommend this agency highly enough. You simply can't put a price on the quality of service they provide their members, and I've never been happier (or really anything but apathetic) with an insurer's handling of member issues and concerns.

We have used JH before and have always felt they knew their job. They have always made us feel at…read moreease, explained everything to our satisfaction and never made us feel stupid for the questions we asked. They asked us many questions so we could get the most accurate tax return possible. And if we had to pay they always gave us suggestions as to how to not pay the next year. They always made us feel like we were talking to a friend. We highly recommend them to everyone!