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    Jim Fox - State Farm Insurance Agent

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

    Services - Jim Fox - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Vonnie McDonald - State Farm Insurance Agent - State Farm Logo

    Vonnie McDonald - State Farm Insurance Agent

    (6 reviews)

    Vonnie McDonald did not earn my business, she was given my account after it was passed from agent…read moreto agent around town, she is the fifth State Farm Agent to service my account. Well actually her office just accepts my payment. They are also the point of contact when State Farm says I need to replace garage doors, because they have mold growing on them from humidity moisture, to provide them with proof of estimates and replacement of garage doors. State Farm also demanded I replace a perfectly good roof that roofing replacement companies wrote estimates showing cost of replacing the roof, but indicated the roof did not need replacement. So I didn't waste the money to replace a functional roof. Vonnie McDonald insisted my policy would be cancelled despite providing the documentation. There was also 19 month waiting list at the time to have a roof replaced which would extend past the policy renewal date. I provided the documentation and thought we were good to go. We renew in April, I get the renewal letter in March, sometimes February and we did not get one. I went to Vonnie McDonalds office to inquire and just make the annual payment. The y refused the payment stating they needed the renewal letter to accept payment. Something that had never happened in the ten years I have been paying for State Farm insurance. It turns out the inspector has the power to cancel policies according to Vonnie anyway and despite the inspector cancelling my policy two months after the letter was sent, State Farm and Vonnie McDonald strung me along for ten months saying everything was good to go, so they didn't have to give me a refund. I believe I received $23 back once I figured out they were not renewing my renters policy. My renter is also a reservist, who served two back to back deployments and was not living in the rental property because of the deployments. Inspector not only decided I needed a new roof despite never inspecting the roof as security cameras do not show anyone performing and inspection of the roof until the roofers who came to provide estimates came out to look at the roof. The same inspector from State Farm decided he can determine a vacant home by looking at a house. Documentation was provided to Vonnie McDonald and to State Farm and we were ignored. They took our payment and intended to not provide coverage or renew our policy because we didn't need to replace the roof, but couldn't get a roof installed until four months after the policy renewal date. State Farm Vonnie McDonald dumped us and then a few months later had the audacity to cold call us to Insure our six cars and travel trailer with them. We can't trust we will be covered even if we pay the annual premium up front and I declined their offer to quote us an auto policy. The lady that called ended the call with a comment that I can keep my business elsewhere as we could afford the policy anyway. Never again will we use State Farm or Bonnie McDonald as an agent.

    I have been a customer of State Farm for just a short period of time and I have to honestly say I…read morehaven't been this happy in a long time this has been a phenomenal experience so far The people are very caring and I used my roadside assistance It was easy. They were efficient their professional. They were on time they communicated with me through the whole process I just love this insurance company and I would recommend anyone to come here. It feels like it's a big family. They really take care of you and they really value you as a customer and I think that is so big I give State Farm five stars and I would recommend my close friends and family or anyone that's reading this review to give it a shot It's worth feeling like you mean something it's important and a good feeling to know that people care and you get your moneys worth for superior services thank you State Farm.

    Jim Fox - State Farm Insurance Agent - homeinsurance - Updated June 2026

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