I have had my account with The Savings Bank (formerly Standing Stone Bank) for 5 years. When…read moreStanding Stone Bank became The Savings Bank I thought the service might go downhill BUT after it became The Savings Bank. But now the service is still 5 stars. Whether it's online service or a personal visit they are courteous, extremely knowledgeable about any issues from completing a stop payment to walking you through access to your account. Honestly, I had an account with a famously known bank and they closed my account with some goofy explanation. I went to The Standing Stone Bank and they had no issues with my past history and opened my account same day. Ha ha a few months ago that famously known bank sent me letters asking me to please come back. No way would I go back to them. The Savings Bank is a rock and a real value to me with anything I need on my accounts. Oh and did I say friendly? They are, and from online banking to in person services. Open an account today!!! No I don't work there.

These girls that work at this bank are awesome. They've been so nice & helpful through helping with…read moremy mother's estate & banking. ANGIE is the best. Than you so much for your partience! 5 Stars All Day Long!

MBR for over 20 yrs and they are outdated and take forever to do anything. Last year they sent me a…read morereplacement debit card then 2 new debit cards w chips (took them a year to get a chip card in) causing all kinds of chaos for my acct. They are currently holding a deposit causing my acct to be overwithdrawn, this charging ME bc they can't process in a timely manner. don't bank here, go online

Matt Griggs, my mortgage lender, is as friendly and professional as you will find. He worked with…read moreme as I searched for a home and together we were able to work through some issues that came up. Matt is a real pro. Knowledgeable, patient, and hard working. It was a real pleasure dealing with him. He is a devoted family man and a real credit for his company. Thanks Matt...love the new house.

We go to the Savings bank have for 20 years Janice has always made us feel welcome. Janice has…read moreAlways made us feel welcome. We moved away but we keep our checking at that bank so we can see her. We moved 1hour away but I my husband and I drive right past The Savings Bank in Lancaster. We go to Ashville just to have her help us. Thank you for all you do Janice

I know I keep updating this full service agency review but boy are they, particularly Kylie, good…read moreat promptly getting back to you. I particularly like her ability to look at my coverage and see what parts cost alot and what parts give me lots of value for very little extra. You may go for months, even years, without needing information but when you need it, you want it NOW. It is nice to have an actual agent nearby that knows me and steers me right.

Very poor customer service. Let my policy expire without notice. Basically told me my property…read morewas not insurable on the last day to renew. Unacceptable!

Jorge has been nothing but kind and accommodating. I switched from my previous agency sue to the…read morebetter rates and how kind my now agent was.

We have used JH before and have always felt they knew their job. They have always made us feel at…read moreease, explained everything to our satisfaction and never made us feel stupid for the questions we asked. They asked us many questions so we could get the most accurate tax return possible. And if we had to pay they always gave us suggestions as to how to not pay the next year. They always made us feel like we were talking to a friend. We highly recommend them to everyone!