I was traveling across the country in my 2021 Ford Transit and my transmission went out. These guys were the only shop willing to get me in asap and help me out. They swapped in out in a day and moved it outside so I could stay in it one more night while they buttoned things up and programmed it in the morning. Good people and good experience overall. read more

I've been taking my cars here for almost 12 years and have always been very satisfied. Everybody was very helpful. I pretty much always dealt with the same person who was always very nice and extremely helpful. Recently, the owner's wife took over.The last time I called, I asked to speak to the person who usually helps me and she refused. I asked if I could leave a message and have him call me back. She asked what I needed. I explained to her that I wanted to find out about parts I might need and an estimate for work. She told me I would have to bring the car in then they would fix it. I told her again that I would like to know first exactly what parts I need and I would like an estimate. She said they don't do that anymore. I told her that I've always been able to find out what parts I need and how much it was gonna cost. I asked if she could just please have him call me back. And again she said we don't do that anymore. Then she VERY rudely said: "He works for me; he doesn't work for you." And she hung up on me! I won't be going back there anymore. Last time I was in there, she was yelling at a Customer on the phone and hung up on them as well. She's gonna cause that business to go right down the toilet. read more

Will never go back. Awful service. Broke more than they fixed. Over-rated. Over charged.

Took the work truck there to get worked on had a full tank of diesel in my back up tank and now it's at a 1/4 and the hose it put different then how I left it I need to speak to a man and see camera's because that is embezzlement of are diesel. read more

Took my car to be worked on and was spoken to very rudely after taking my car back four times to be reset on the timing belt told the managers and the secretary as well as the issues they said they would fix it no problem yet still doesn't run fine and how to take it back so many times with root customer service wouldn't suggest taking car not thorough n lack of communication skills as well as professionalism. read more

Do not go here! Its overpriced. ALSO my iPod was stolen out of my vehicle during its stay at the shop. I asked kindly for it back and everyone said they "had no idea what an iPod was". Horrible horrible horrible. read more

I went into Hutch's with my '96 Chevy pickup experiencing a LOT of transmission whine and a little bit of shift shock. Off one of the techs went for a test drive. 30 minutes later I came out with NO bill, and was told "It's your alternator whining, not your transmission." Here, listen!" as he held a long screwdriver to the alternator and had me put my ear up to it. They could have EASILY sold me a $1000 transmission rebuild but they're honest...AND knowledgeable. A new alternator from NAPA and my whine went away. When and if this transmission DOES need a rebuild, I'm going back to Hutch's! Oh and the front office staff is pretty hilarious too! read more

l lost reverse in my 2001 Ford F250 Super Duty 4 x 4 truck. I drove it to Hutch's Transmission and they pulled the oil pan on the transmission and found metal in it. I was advised that it would need to come out of the truck and and dismantled to find the problem. The found that a "keeper" on the reverse solenoid had broken. They replaced the "keeper" with a heavy duty one, cleaned up transmission and reinstalled it with new fluid and test drove it. Hutch's had rebuilt this transmission in August of 2010 but I had only put 1,000 miles on it. There was no charge for this service even though the 6 month/30,000 mile warranty had expired. They had good communication through out this repair and a professional attitude. I highly recommend this vendor as they have repaired several transmission for my company in the past. read more

pricing was okay, but was under quoted for labor time and on parts. I was told my brake job would take "about an hour" and was charged for almost 2 hours of labor and about 20 dollars extra each for calipers (than was quoted). Also, customer service was bad, I called after the car had been there two hours and was told it was almost done and they would call me when it was. Another hour and a half after that I called again and was told some excuses about being busy, new computer system, etc. but the car was done. Won't be back. read more

I have had nothing but great experiences at Hutch's. They have a small town feel and will go above and beyond to make you feel at home and leave satisfied. even if they dont get it right the first time, they will help you out in any way possible. I reccommend them highly. read more

Hutch's was recommended to me by a mechanic in Durango. After reading the review by Rissa R. I wondered if the recommendation was a good one. However, I decided to give Hutch's a try. They were very helpful and provided advice and information in terms I could understand. All personnel were polite and pleasant. They did the work I needed in a timely manner and their prices were as fair as anyone in the area. I highly recommend them. read more

I called dealership to find out what they would charge to replace a specific fuel injector and was quoted $257 with a one week wait and then called Hutch's and received a quote for $250 with no wait so I went to Hutch's. I should have waited since there was basically no savings and the injector that was installed performs differently you can hear the difference. A dealership installed injector would not have been noticeable or would have been fixed. I was not called when the job was completed until several hours after it was done. read more

Recently bought a truck and asked these guys to change oil and perform 30 point inspection. I needed this done because I was driving this rig back to Texas. They said they changed oil and performed inspections. BS! I think the oil was done, not really sure. I had to add engine coolant, wiper fluid and transmission fluid. All of my tires were not at Mfg. recommended pressure. I specifically asked the young man if these things were done, he assured me they were. Not trustworthy, not honest. Shame. read more

I took my Dodge in for a transmission rebuild in 2008, that transmission lasted less than three months. I took it in again and was sent on my way with it "fixed"; a couple of months later it failed again with only three or four thousand miles on the rebuild. Hutches wouldn't stand behind their work and essentially told me to pound sand; the owner was rude, arrogant and didn't care about their shoddy work. Later through another mechanic I was able to confirm that Hutch's swapped my truck's original transmission housing for a tranny with a cracked housing. Hutch's also used silicone to secure an aluminum line to the housing, and they shorted me on the clutch plates. Overall their work was substandard and clearly not what I expected from a business that masquerades as legit. I left a review in 2008, but can see that it is not pulling up now with Hutch's reviews. If I can save someone the financial loss and frustration of dealing with Hutch's through my review then it is worth re-posting it. read more