Unresponsive leasing office. They don't return phone calls or answer emails. Watched one…read moreapartment's rent go up $200 in two days.

Loved living here at TSW! Location was fabulous. Neighbors were considerate and friendly…read more Amenities were awesome, especially fitness center and rooftop patio. But what really set the place apart notch above was the staff, especially Carlos who leads the maintenance staff. He set the bar on timely, caring, and effective response to any and all issues. He's a real credit to the organization whose effort and attitude reflect well on life at TSW.

Hi! I found your listing and wanted to reach out that we're very interested in this property for…read moreour family let me know when you are available for a quick chat. Thank you!

I deeply regret moving here. The heating and air-conditioning units in both rooms are as loud as a…read moretruck running next to your bed. There is no wall thermostat, so you are constantly either too hot or too cold. I wake up throughout the night to manually adjust the temperature. I work from home and have to turn the unit off during calls just so I can hear people. I was also told that the units are not turned on during apartment viewings, which means prospective tenants have no way of understanding how disruptive the noise is before signing a lease. The shared washer and dryer are also unpleasant, and the hallways feel dated and depressing. I am counting the days until I can move out. At this point, the only resolution I want is for management to allow me to leave without penalty. The HVAC noise has made living and working here unbearable.

Love living here so far~ staff is always so warm and friendly to me and my son. Aliyah is always so…read moresweet and we love seeing her and having a little chat here and there. The building is beautifully decorated and has cool events every month that everyone always enjoys!

I absolutely loved the building , the ambiance is incredible. Aliyah was at the front desk at the…read moretime she greeted me with a big smile & asked if I needed anything as I was there to visit a friend & was trying to navigate my way through. My friend has spoke highly about Aliyah multiple times along with the buildings events that have improved remarkably the past year. Sincerely considering leasing here once mine is up. Thank you for a wonderful experience without being a resident .

Lightning this apartment, when you haven't rented it before, has always told you that it is a very…read morequiet apartment. When I moved in, I realized it was a complete lie. I live on the east side near the parking lot side, near the highway and train tracks, and the sound of traffic and honking horns is simply unavoidable. And the warehouse that faces it is also very noisy with the sound of unloading every weekday. These sounds might be acceptable with earplugs, but the most unacceptable thing I can't take is having an unbelievable neighbor. The family that lived above me walked around the house barefoot from morning to night and even in the early hours of the morning every day, and the sound of that floorboard vibrating would cause the doors of my cabinets to vibrate very loudly. This vibration is a sound that cannot be blocked out with earplugs, and it has caused me to have a mental breakdown for a long time. I tried to communicate with the management office, but only the first time I got a response, and obviously nothing changed. Sent a second or third time and no one replied. I also tried to go upstairs and knock on the door to communicate and they didn't even apologize and said they were just walking normally. They also always drag furniture around at night. I can hear the kids upstairs wrestling and I can even hear them arguing. In short, don't choose this place!

My husband and I have lived here for one year…read more I first want to add that a major reason for moving is the actual town of Harrison, as opposed to the building itself. Now here is 221 Bergen review: The Good: -Apartment are super spacious and with a lot of natural light -Gym was a decent size (although could use more equipment) -Maintenance gets done pretty fast -Management is really nice and responsive -If you are willing to pay more, you can have an indoor private garage The so-so: -Terrace furniture is not really cleaned/maintained (was super dusty). -Confusing entrance. The building has an East and West entrance as the main entrance. If you put the address on the GPS, it will lead you to the main entrance however tenants do not live here. So when you order take-out or order Fresh Direct, you have to specify East Entrance. Since the GPSS leaves them in the main entrance you have to tell them to walk to the East Entrance and for some reason, a lot of people don't know where to go. Also food delivery do not go upstairs so you always have to come down to pick up food. The Bad: -I left my yoga mat in the terrace and someone stole it (come on, what kind of yogi steals someone's else mat). - Our apartment was in front of the elevator so we heard the elevator sound all day and could hear everyone's business (so make sure your apartment is not front of the elevator). Final Verdict: If this building was somewhere like Jersey City, we would have probably stayed.

With every conceivable amenity, residents never need leave the building…read more So as long as you continue to pay rent, you can live there forever.

From the moment we moved in we felt welcomed and an immediate sense of Home. The concierge, porters…read moreand runners are all exceptional. They are always ready to say Hello no matter what mood I'm in. The Amazon Hub is unbelievable. Every morning we wake up and feel grateful.

We've been living here for about two months. The apartment building is beautiful. My apartment is…read morequiet. The management team is very friendly and responsive to our needs, even for small concerns. Ashley Paola and Miguel Are all professional, courteous, and patient. Miguel Is the so nice, the River place is fortunate to have such a talented individual. We love the convenience of all the local restaurants and eateries walking distance from us.

The worst property management, their code of conduct is to be rude and to disregard residents…read moreconcerns. They don't have any customer services skills and their priorities are backwards so don't expect them to respond to your calls, letters or emails.

I've lived here for 4 years and couldn't name a single complaint. Barbara the property manager is…read moreamazing always on top of things. She has always been very responsive and makes herself available when needed. I only had 1 maintenance request ever and it was handled within 24 hours, called after work one day and they were at my door first thing the next day to repair and solve the issue. Grounds are always upkept and nice and they stay on top of things when there is snow on the ground not just clearing it when it falls but cleaning up more during the day when there is less cars in the lot. Everyone I've meet here is very friendly and nice. I couldn't ask for better neighbors or a place to call home. Apartment I moved into was freshly renovated, new cabinets, new counter tops, new appliances, new deck. If you're looking for a place to call home in the area you can't beat when they offer here.

My son and I moved in our apartment on August 1, 2024. Our neighbors are amazing. The grounds are…read morewell maintained and Barbara is extremely pleasant, helpful and warm. I absolutely enjoy calling Birchview Gardens home. Might I add, I enjoy going on late night walks because there is so much lighting that allows me to feel safe. Great place to live. Cheers to you joining our community. :)

Have a massive amount of respect for Emily, Jacob, Mike and this team. My partner and I were in…read moresearch of a home together in New York City and this team helped make finding a spot at a great building possible. We truly put them through the ringer, throwing a million questions at them and looking for alternative options where we could find them. They took this all in stride. Never wavered in their patience and were able to help us find the right spot at the right price. That is rare for brokers in NYC. Most would move onto the next applicant, but not these folks. If you are working with this team, you can trust them to truly make something work that will be in your best interest. Special shout out to Jacob who really put in the work with the two of us. He really grinded this one out & we really appreciated it.

My roommates and I worked with Chad Rosow as our realtor, and he was amazing! He helped us secure…read moreour dream apartment in the city, and he was very attentive and quick in his communication. He was very patient and helped us from our first phone call to touring and to signing our lease.