We have had our commercial refrigeration system, ice machine, freezer and dishwasher repaired over…read morethe years. Warren Service Industries has always kept our Senior Center running! We can't recommend this company more!

Prompt, knowledgeable and friendly. He took his time in evaluating the problem with my A/C unit and…read morewas able to quote a reasonable price and time of the repair. I would recommend him and would not hesitate to call him again if needed.

I wholeheartedly recommend them. Brandon was nice and courteous and didn't treat us like "women"…read more but talked to us like we could understand things. I tried to put a thermostat in and I didn't get the screws and wires in tight. It was only $85.00 for the assessment, for me to realize I need to leave it to the pros. I will use them again. My mom previously used them to change her gas to an electric furnace. I called yesterday, and they were here this morning. I called other places they wanted anywhere from 100 - 210.00 just to do an assessment and they said that was per hour. I appreciate Quality Heating and Air. Thanks a million.

I have just moved my mobile home from Lawrence KS to Lebanon MO and needed the furnace converted…read morefrom gas to liquid propane and then my AC hooked up to my home, put up on a pedestal to keep the weedeater from damaging the unit and filling it up with coolant. I had called numerous HVAC companies in the area and most wouldn't work on mobile homes. Of those that would I got the best bid from Josh and then each of the jobs came in at $50 less than what Josh said they would. Brandon and Daniel showed up for both jobs and performed the work in a timely and professional fashion. They did great work. Thanks to everyone at Quality Heating and Air.

I have known George for over 30 years. He is a hard working and dedicated business man that strives…read moreto deliver the best service to his customers. His work ethic is second to none and cares for all his customers. I highly recommend this company.

Do not trust these clowns. 4 years they have been coming out constantly because he never fixes the…read moreissue. A PLUMBER came out 1 time and fixed our problem after having these useless thiefs come out 3 times in 1 month after having them come out about 3x a season. Not friendly at all, like its our fault these things break. Last winter had to spring for space heaters because he never fixed our issue! Do NOT hire these scammers, they obviously only temporarily fix the problem so they can keep getting paid. NOT only that but if you have a leak or a overflow they won't clean anything up. They will straight up leave you to your mess and still charge!

I called this morning and was able to get service today !!! Top notch service from the scheduler in…read morethe office to the service tech (Sean). While facing single digit weather again tonight I was thrilled to have my system looked at. The service tech was very knowledgeable. The service fee was reasonable. Highly recommend !

We made an appointment with them 3 weeks ahead of time. The day they were supposed to come out at…read more8:00am. 8:30am rolls around and we called to make sure they were still coming out. Nancy, was very rude and said they do not take appointments and she would put us on the list, which they were 2 weeks out. So we wait two weeks. The day before, they actually called to verify they were still coming. Then the day of, they called and said "we are just too busy today, you will have to reschedule in two months" For being an authorized Daikin dealer, I would expect better customer service. I would never ever call Henderson Heating and Cooling ever again. Poor customer service.

Same Day SERVICE! My…read moredad and I just wanted to make sure Christopher and Karston received a huge pat on the back for the GREAT work they did at my dad's house on Friday afternoon! Both gentlemen were highly skilled, courteous, and so easy to work with. Thank you for turning our Friday afternoon from a super scary event with a burned-out outlet to sleeping easy Friday night. Dawn

The service techs (Chris & Patrick) were awesome and very friendly…read more They knew their job. They installed plugs for my dishwasher and stove due to them being hardwired. Both appliances were tested before they left to make sure they were working. Also they left no mess meaning they cleaned up after themself. Overall ratings 10 stars. Do I recommend them yes and would I call for more service Yes. Customer service awesome Amanda McNew and Noelle. Thanks McNew Electrical

First, the front office staff and dispatchers are very professional and a true asset to this…read morecompany. We spent a LOT of money with FTS for a HVAC system to replace our old one that performed very well and trouble free for many years. From day one the new 'high efficiency' system failed repeatedly. Our electric bill TRIPLED. To be fair, FTS did send us a check for a small part of that increase. One FTS Tech blamed it on, "Dirty power", and had me wading through snow during a cold snap just about every hour to physically reset the system. It was not, "Dirty power". I contacted the manufacturer of the system. They opened a, 'trouble ticket' and then did absolutely nothing to help us. Another FTS Tech said it was because of, "Low return air", and that we would need to cut in a new vent to increase it. This was not true. Later on another FTS Tech said he knew what was causing it... "Rain", he said. It was not because of, "Rain". That same Tech came back a week or so later and - quietly - replaced a computer board of some type that looked like something very important. After that the system actually worked - for a while. It failed again. The next Tech said a sensor had failed. This part was still under warranty. He could replace it for $749.00 if we wanted it to be guaranteed, or $499.00 if not. Nope. That was about all I was willing to take. I emailed the owner. Asked him to coordinate with us to come and remove their system. Of course, no response. We called another service company. They obtained the part (under warranty) from the manufacturer and replaced it for $125.00 - guaranteed! I'm old. Been around a long time. FTS has provided the worst experience I have ever had with any kind of service organization. That should tell you a lot. I do not recommend FTS.

I recently had FTS Heating & Cooling come service an AC unit at one of my rental properties. Upon…read morereceiving my invoice -- they charged me $329 for replacing a capacitor on the AC unit. This was just the charge for the part (service call/diagnostics was $99 -- which I'm fine with). Anyway... I called 2 other AC companies and showed them the invoice and they ALL said the capacitor part (at best) should have cost $30--$40). Hence ... charging $329 for a $40 dollar part is a bit of a markup. I will NOT be using them anymore, and I would recommend you not either -- they are NOT trust worthy.