I would leave zero if I could. It's like they try to oiss you off with how slow they do everything,…read moreand then give you attitude like you are inconveniencing them. Horrible customer service, they should be ashamed but they are too narcissistic for that to ever happen. Do better.

It's been a few months since my last review of this place, and I thought I would provide an update…read moreof my experiences there. I'm sorry to say that the quality of service at this Walgreens is even worse than before. I've been to many, many pharmacies in the past few years, and the apathy and indifference at this place has exceeded my wildest nightmares. For example, they are routinely out of stock for many common medications. The latest policy seems to be to fill just a few day's worth of meds, forcing you to return in less than a week to try to get the remainder of the Rx. If you are silly enough to try using the Walgreens app to see if the scrip is ready, it will likely say (for several DAYS in a row) that it is "in process". Mistake #2 would be to try to phone the pharmacy to check on its status. You will wade through a lengthy phone tree to ultimately be told that there are "X" number of callers ahead of you, followed by intermittent renditions of 1970's-style elevator music. I once waited on this phone torture test for 35 minutes, before I threw in the towel. During this time, I foolishly thought that I would actually get to speak with a live person, since the dumb recording said that THERE WAS ONE CALLER AHEAD OF ME! I seriously doubt the pharmacy was talking to only one person for 35 minutes... but I guess it could be true. I decided to go to the pharmacy in person, hoping I could get someone to fill my Rx. I decided to return to the pharmacy on the day AFTER the pharmacist said my scrip would be ready. HA!!! The joke's on me! After waiting in the L-O-N-G line inside the store for 35 minutes (12 people in line ahead of me), I was told by the indifferent pharmacy tech that my one scrip was not ready, and it would be 45 minutes to an hour before it was. I said I would wait. My concerns grew when I heard the same tech tell several other people the same thing: up to an hour wait for each person. So... in about an hour we would likely see a flurry of activity! I could go on forever, but you get the idea. The customer "no-service" sucks here. If I could give it NEGATIVE 5 STARS, I would.

I wish there was a half star rating! So tonight I'm at home watching the Rams and Bengals play MNF…read more I decided to call this Walgreens to refill my allergy medication. The automated system would not verify my refill ( I have 4 left). So it placed me in que to speak to a live person.. Fast forward 2 hours later and at 10:02 pm the phone was hung up on me. I never even spoke to ONE PERSON, never was acknowledged, never got to even place the request for a refill.

Takes this pharmacy days, sometimes almost 2 weeks, to get commonly prescribed generic medications…read more in the store. Then when you are ready to pick the medication up, the drive through line moves like pond water. I'm not sure how this company stays in business, but my guess is that it's propped up by big health insurance contracts.

Trying to pick up my medication and the pharmacy staff just let some crazy woman push and cut me in…read moreline. I am injured and the employee knew i was next and didnt care and let the woman just push her way. I asked who was next and she said the woman only had one script so she would take her first. Horrible customer service. Lines are so backed up. Half ass operation.

We, as customers, are encouraged to call our prescription refills in. But when we do, if there are…read moreany problems with the refills, the pharmacy neglects to call the customer to let him/her know. There is NEVER a courtesy call. I understand Walgreens is a chain but this location is in a small town. You'd think they would try to be customer friendly but just like any large corporation, they're not. It's disappointing.

I had amazing customer service and my RX was filled quickly ! I had to drive a hour one way and I…read morewill definitely be using them for future medications .

Lisa and Angie were short handed but continued to give great customer service with smiles on their…read morefaces. Handling the phones, drive thru and the customers in the store was awesome to watch. I was in and out in less then 30 mins. Great job you two!!!

They are not accepting walk ins for Covid vaccines, you must make an appt and all they have left…read moreare Pfizer 2 shot vaccines. You have to make an appointment online and enter all kinds of personal info so the gov't can track you

I frequently shop at this CVS to take advantage of the coupons and deals, which are especially…read morehelpful for my large family. During our first visit, Leonora was incredibly helpful. She took the time to show us how to use the CVS app, explained the available deals, and even encouraged us to sign up for the monthly membership to maximize our savings. Because of her assistance, we had a very positive first impression. Unfortunately, our experience during our most recent visit was completely different. While using the self-checkout for one of our transactions, Leonora suddenly shut down the register and directed us to a staffed checkout lane. We had chosen self-checkout specifically so we wouldn't hold up a cashier while completing multiple coupon transactions. When we moved to the register, Sabrina, the cashier, appeared irritated and acted as though helping us was an inconvenience. After completing one transaction, she instructed us to get back in line for our remaining purchases so she could help other customers. As she called the next customer forward, she loudly announced, "They're couponing," which made us feel embarrassed and singled out, as though we were doing something wrong. Leonora eventually took over the transaction again, but by that point we already felt uncomfortable and unwelcome. We still needed the items, so we completed our purchases, but the entire experience left us feeling harassed and judged for simply using the coupons and promotions that CVS advertises and encourages customers to use. I don't believe customers should be treated differently for taking advantage of store deals. Coupons are offered to help people save money, and no one should be made to feel like they're doing something wrong by using them. What made this experience even more disappointing was that Leonora had previously been so helpful and supportive when teaching us how the program worked. We even signed up for the paid membership based on her recommendation. I hope management addresses this situation and reminds employees that all customers deserve to be treated with respect, regardless of how they choose to shop or save money. Customer service is a very important to me.