They have a wonderful gift shop and I used to love going there to purchase gifts along with…read morehousewares for my family. However, I stopped shopping there many years ago because the ladies in the store were so ugly to me. I may go back sometime, maybe not.

I love this pharmacy and gift shop. They have unique gifts and many things to choose from…read more You can get anything from China to socks, candy, laundry detergent plus so much more. The pharmacy staff, clerks and runners are great. Everyone greets you and ask if you need help with anything else besides your medication. They are really busy but take time to help you. I like the privately owned business. They get to know you. I wouldn't go to any other pharmacy. Louis Morgan #4 is the best.

I frequently shop at this CVS to take advantage of the coupons and deals, which are especially…read morehelpful for my large family. During our first visit, Leonora was incredibly helpful. She took the time to show us how to use the CVS app, explained the available deals, and even encouraged us to sign up for the monthly membership to maximize our savings. Because of her assistance, we had a very positive first impression. Unfortunately, our experience during our most recent visit was completely different. While using the self-checkout for one of our transactions, Leonora suddenly shut down the register and directed us to a staffed checkout lane. We had chosen self-checkout specifically so we wouldn't hold up a cashier while completing multiple coupon transactions. When we moved to the register, Sabrina, the cashier, appeared irritated and acted as though helping us was an inconvenience. After completing one transaction, she instructed us to get back in line for our remaining purchases so she could help other customers. As she called the next customer forward, she loudly announced, "They're couponing," which made us feel embarrassed and singled out, as though we were doing something wrong. Leonora eventually took over the transaction again, but by that point we already felt uncomfortable and unwelcome. We still needed the items, so we completed our purchases, but the entire experience left us feeling harassed and judged for simply using the coupons and promotions that CVS advertises and encourages customers to use. I don't believe customers should be treated differently for taking advantage of store deals. Coupons are offered to help people save money, and no one should be made to feel like they're doing something wrong by using them. What made this experience even more disappointing was that Leonora had previously been so helpful and supportive when teaching us how the program worked. We even signed up for the paid membership based on her recommendation. I hope management addresses this situation and reminds employees that all customers deserve to be treated with respect, regardless of how they choose to shop or save money. Customer service is a very important to me.

Get a text message at 1:30 PM that a prescription is read. I go to get it and there are closed…read moreuntil 2 PM. Why don't you wait to let me know after you reopen.

Very friendly. Make you feel appreciated as being their customer. Free delivery by smiling…read morehelpful driver. Had done business elsewhere in Longview for many years. Moved all my prescriptions to Longview Drugs this year and learned quickly I had been missing out. Wish we had done it a lot sooner!

Locally owned and operated pharmacy. Friendly and reliable. Super fast in and out. Parking right at…read morefront door.

I wish there was a half star rating! So tonight I'm at home watching the Rams and Bengals play MNF…read more I decided to call this Walgreens to refill my allergy medication. The automated system would not verify my refill ( I have 4 left). So it placed me in que to speak to a live person.. Fast forward 2 hours later and at 10:02 pm the phone was hung up on me. I never even spoke to ONE PERSON, never was acknowledged, never got to even place the request for a refill.

Takes this pharmacy days, sometimes almost 2 weeks, to get commonly prescribed generic medications…read more in the store. Then when you are ready to pick the medication up, the drive through line moves like pond water. I'm not sure how this company stays in business, but my guess is that it's propped up by big health insurance contracts.

I would leave zero if I could. It's like they try to oiss you off with how slow they do everything,…read moreand then give you attitude like you are inconveniencing them. Horrible customer service, they should be ashamed but they are too narcissistic for that to ever happen. Do better.

It's been a few months since my last review of this place, and I thought I would provide an update…read moreof my experiences there. I'm sorry to say that the quality of service at this Walgreens is even worse than before. I've been to many, many pharmacies in the past few years, and the apathy and indifference at this place has exceeded my wildest nightmares. For example, they are routinely out of stock for many common medications. The latest policy seems to be to fill just a few day's worth of meds, forcing you to return in less than a week to try to get the remainder of the Rx. If you are silly enough to try using the Walgreens app to see if the scrip is ready, it will likely say (for several DAYS in a row) that it is "in process". Mistake #2 would be to try to phone the pharmacy to check on its status. You will wade through a lengthy phone tree to ultimately be told that there are "X" number of callers ahead of you, followed by intermittent renditions of 1970's-style elevator music. I once waited on this phone torture test for 35 minutes, before I threw in the towel. During this time, I foolishly thought that I would actually get to speak with a live person, since the dumb recording said that THERE WAS ONE CALLER AHEAD OF ME! I seriously doubt the pharmacy was talking to only one person for 35 minutes... but I guess it could be true. I decided to go to the pharmacy in person, hoping I could get someone to fill my Rx. I decided to return to the pharmacy on the day AFTER the pharmacist said my scrip would be ready. HA!!! The joke's on me! After waiting in the L-O-N-G line inside the store for 35 minutes (12 people in line ahead of me), I was told by the indifferent pharmacy tech that my one scrip was not ready, and it would be 45 minutes to an hour before it was. I said I would wait. My concerns grew when I heard the same tech tell several other people the same thing: up to an hour wait for each person. So... in about an hour we would likely see a flurry of activity! I could go on forever, but you get the idea. The customer "no-service" sucks here. If I could give it NEGATIVE 5 STARS, I would.

I went to the auto department just for air in my tires. I was there at 7:00am when they opened…read more there were workers there that looked me in my face but did not say a word.

Never going back to this Walmart…read more We went through the food side self-checkout tonight. After we scanned and paid, we were stopped by AP for the dog food that apparently was not scanned. no problem, right? we can just rescan and pay for it right? NOPE! she pulled us into the office claiming we were committing fraud. We offered to go back and pay for it as we didn't realize that it didn't scan. NOPE AGAIN! she then proceeded to tell us that we couldn't go back into the store because we went past the first entrance heading out. When she played back the video, it shows us scanning the dog food a couple time to get it to scan, on the fourth time we heard a beep, so we continued scanning the rest of our items. The associate screen popped up. I got the cashier to come over to clear it. IT SHOWS ON THE CAMERA THAT SHE SCANNED HER CARD, SCROLLED THROUGH THE ITEMS SCANNED, SHRUGGED HER SHOULDERS AND WALKED AWAY. NEVER looking into the cart. because of this we didn't think anything of it and finished scanning and paid. We live 20 miles away. we just wanted to get in and get out. we didn't pay attention to the screen, BECAUSE WE HEARD A SCANNER BEEP! AP then told us that if we left that she would call PD on us for trying to leave. We told her to do it. So, while we waited, our frozen items were melting. Finally, when a guy my partner knows, came in to help, he let us go into customer service and pay for the food, LIKE WE HAD WANTED TO IN THE BEGINING! needless to say, we won't be back. if this is how they treat people who make an honest mistake at 7pm, offer to fix the mistake with no issues, and obviously not train the cashiers in self-checkout properly, I'd hate to see how they treat actual people who pull scams on the daily without their noticing. Do better than a 10.00 off coupon on an order of 15.00 or more.