hate to do this but i think its unfair to any customer to be treated like this from a shop that supposedly strives for happy customers. I reached out to Keith over at UTVenginerebuilds . Honestly he was great and got me an engine ready in such short time . I couldnt wait for shipping so i drove up on 04/19 from tucson arizona . I choose his shop since his warranty is good and the price is more than fair . When i get there we exchange my core engine along with $3600 for his newly rebuilt engine for my rzr 1000 turbo. We load the engine by hand onto my bed . Its not too heavy . Quick transaction since he said he had to be somewhere. My mistake was not inspecting the engine at his shop for any damage but the guy seemed honest so i left confident that i wouldnt have any issues . I even got a free shirt from him . Next day i let him know about the cracks a I noticed . Not complaining or demanding anything. I just let him know . He immediately said it wasnt like that and that it wasnt him . That i must have dropped the engine. I saw the pictures he sent me and the crack is shown on those pictures before I picked up . He started calling me saying its sunday and to basically kick rocks. I messaged him telling him to reply to me at his earliest convenience. But he choose to call twice to tell me its my fault , then before i can say anything he hangs up on me . Great customer service if you ask me . So to not make this longer . Please be aware of this shop, im sure many have had great experiences with working with him . Unfortunately it didnt go that way with me . I was willing to work something out with him but he is just being rude and not understanding. Im sure he will not warranty his work with me now even though i have a evidence of a faulty product from day one . I didnt ask for anything , i was just letting him know so i can keep the warranty for the future if needed and have no issues because of it . If i got the cold shoulder now im sure i will later on if anything is needed . Again i wish success on everyones business but this experience with utvenginebuilers was not it . UTV Engine Rebuilds photo attached is the one he sent me and the one i took . The crack is shown at the same location. He claims its a casting mark and all of them have it . It was so simple offering help. He choose to scold me like I caused this . read more

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Very Helpful Gave me quick specific answers and direction to resolve my problem What more can you ask for in a service industry read more

I'm not surprised you are responding ten years later. It shows everyone how you run your shop. The next shop i took it to diagnosed it in five minutes. All it needed was a new cdi. read more

Received a call this morning from the shop that had installed my rzr 1000 motor that I had gotten rebuilt from Keith. They told me that they have heat cycled, and have started the process of breaking it in and that everything is perfect so far. Extremely glad I chose Keith for this, he has been more than happy to help with any questions that I've had as well as the shop that put the engine in for me. Also might I add, this is a very expensive process so when Keith had told me that shipping is free I was very grateful. Throughout the entirety of this experience, Keith has been beyond respectful and professional with me. I would highly recommend to anyone that is in need of a rebuild on their SXS engine. read more

Just had a motor built by Keith about a month ago and just finished my break in period, so far I've not had a single issue. The turn around time was really fast, especially considering the competitor's which was about 10 weeks out, Keith had mine ready to go in under a week! I only had a few interactions with him over the phone but he was very kind and respectful. Without a doubt I will be a returning customer with all my utv needs! read more

had a rhino motor rebuilt by them my initial contact with Keith was good walked me through the whole process of shipping, work to be done and return shipping Keith was super helpful and attentive when we had an issue with fed ex when the motor finally arrived at HY-tech he pushed it to the front of the line because he felt bad of the fed ex issue (which was not HY-techs fault) and got the motor complete and shipped back to me quick upon receiving the motor there was one minor damaged part i called keith (which by now he had given me his personal #) he boxed one off and sent it out that very day no charge My experience with Kieth and HY-tech was top notch always a great attitude and very helpful we had a-lot of FED EX problems and he could have easily left me hanging and had me deal with it on my own instead he helped me completely along the way and always answered my calls even texts and there were a-lot I would definitely recommend HY-TECH to anyone...I will update my review after motor is installed and running read more

Very professional service. Had an engine rebuilt and it runs great. Pretty quick turn around time and Keith was awesome to deal with!

Very professional and honest! We took our See Doo here after taking it to another repair place in town and being told entire engine was toast and couldn't be fixed. They offered to buy it from us for couple hundred so they could part it out. After receiving a friends recommendation to bring it here we did. They got it looked at and diagnosed in couple days. Told us it would be about $200 for parts and labor. So we did the repairs and ski has run perfect all summer. So thankful they got it fixed for us so the kids could jet ski all summer. They are very happy! From here on out we will take both our skis here for maintenance and any repairs. Thank you for your honesty!! In this town that's a huge bonus to find!! read more

Great shop. Keith and Tim are stand up guys. They've been doing my maintenance and service on my seadoos for many years. I also had them rebuild an engine that I blew up. I highly recommend them. read more

Hy-Tech is a GREAT company!! They have always been there for all our repairs on our Seadoo's even on Saturdays, Sundays, after hours and holiday weekends! Thanks Keith and Tim for all your hard work! read more

RUDE RUDE RUDE. Most unpleasant people to talk to. Missing pieces from my trailer they refuse to replace or even look for. Talked shit about his customers from out of state. Came to pick up my sea doos when I was called they were ready, show up & was asked to come back in half an hour because they weren't ready. A complete joke read more

I've been using the shop since 08 for my Yamaha Rhino and I have always been satisfied. I've had everything from regular tune-ups, clutch sheave upgrade, carb work (stored to long!). The last time I used Hy-Tech, he was able to locate the cause of a small vibration and fix it before I even got home from dropping it off! The vibration started on a Vegas area outing and I tried three Vegas shops to get it fixed with no luck. Hy-Tech has always been honest and the pricing has always been reasonable and , best of all, I've always had great service and quality workmanship at Hy-Tech .... read more

Terrible customer service. Owner has a bad attitude. Poor communication. Find somewhere that appreciates the opportunity to serve you!

Took two of my Sea-Doos to him for repair while on vacation he claims he went over the carburetor in both of them found no problems and repaired the problems he did find with each of them and reassured me that they were both in perfect running condition after paying him $600 I took them down to the lake 20 minutes later put them both in the water and neither of them would run took them out of the water put them back in as he requested when I called him and they still wouldn't run all he could say is well there 20 years old what do you want me to do well he didn't say that when I took them in if he told me I can't fix them because they're old I definitely wouldn't have gave the man 600 he is a shyster do not take your watercraft to him or anything else for repair would not recommend to my worst enemy gave him one star only because I had to read more

My family has used Keith multiple times with our Sea Doos. Our friends also use him. We sucked rocks into our impeller in 2008, he fixed it. We just did it again yesterday. I brought the sea doo in this morning when they opened (about 9:15am). Keith gave me a quote. Had the Sea Doo done by 12pm. He is so easy to work with, spot on with his work, and timely. The quote was exact to the cost. We really appreciate it! Thanks Keith. read more

After shipping my motor to Hytech in Az from Ohio, They tried to fleece me for a bunch of extra damage money. After I refused, I received my motor back all torn up and missing a bunch of parts, bolts, etc. I have won a civil suit, but they will not pay. Worse experience and people I have ever encountered. read more