The high technical care was so administered so well. I was comfortable The doctor was…read moreconsiderate and kind. Listened to and answered my questions . I got results, that's what counts. Definitely I'm going back.

Dr. Stevens was very kind and informative! He explained my concerns in more detail than any other…read moredoctors and I didn't feel as if he was just trying to get me out of there....also told me treatments and things I can do to be healthier. Definitely recommend going to Dr. Stevens...clean office and nice staff!!!

I went through a lot in 2024 and because of my divorce I was left with no insurance! CHAS accepted…read moremy state insurance I had to temporarily sign up for and they got me in ASAP today at their urgent care. Everyone was so so so so helpful, friendly, and just all around fantastic. I was able to be seen and get everything and more taken care of in a timely manner as well! Thank you and everyone at CHAS. From the moment I walked in at the front desk to the moment I left I was more than taken care of. Thank you to the doctors, nurses and just the whole team for making life a little easier. I appreciate you!!!

This urgent care had the best ratings (all the rest were poor in the area) & I go to Chas Clinic…read morefor provider svcs which is pretty good so I expected different from what happened. This was last Wed Dec 6th. Not a good experience overall unfortunately. I went in before 9am w/ only 2 people in front of me. One had a slight cough. I checked in w/SOB, chest pain, temp of 102+, massive shivering/chills, body pain so bad I couldn't sit still. "Oh...I'm sorry." front desk says. This place does not triage at all. Obviously if I needed emergent care I would've gone to one of the "quality" ERs (lol) in the area..I get it ok. Waited over an hr to get called back, waiting room was really filling up by then. Get checked in w/vitals, etc. "ooh you've got quite a fever going!" The MA says. NP comes in gives me a 5 min look over I say I just need some antibiotics please I'm coughing up green/have temp, etc and I just want to go back home. I have everything else to treat this. I have hx of sinusitis & bronchitis & I didn't say but I'm a nurse. He says sure yes that sounds appropriate "I'll be back in a few minutes" after 2 COVID tests & a flu test. I'm laying on the exam table curled up in a ball shivering & in pain thinking he's (or anyone) will be back...those MF's left me in there for an hour!!!!! When I got home I looked at my missed calls log & could tell. I couldn't get off the exam table to get my phone. I started feeling really nauseous and REALLY HOT so had been calling out for a barf bag & some help NO ONE CAME IN. NO ONE. Couldn't even pop their head in to check in, you know like even doctors offices do when you've been waiting a while? Understand, I was in a pretty bad state as the last time I was this sick I had leukemia w/neutropenic fevers. That's what it felt like, it was horrific so prob had a tinge of PTSD anxiety mixed in too. Which may make my case a little more dramatic but that's healthcare- you never know peoples backstories or what they're going through. Or what they've been through. Anyway I could literally hear them cackling & chatting *right outside my door* completely ignoring me. I flopped off the table almost falling down I'm so lightheaded, open the door & say "how long are you guys going to pretend like you don't hear me?" "I can literally hear you verbatim out here & I've been calling for help waiting patiently for someone to come back in" I said "YOU LEFT ME in there with a triple digit temp, wracked with body pain, didn't offer me Tylenol, water, a blanket, nothing. What's up w/that?" They're all bug eyed lmao. Like they'd been caught/called out. Huh. One woman had the audacity to look me in the eye & say "I didn't hear you". Grrrrrrr.. My NP was SITTING THERE (right, I mean right outside my door) ON HIS COMPUTER (what, catching up on charting? Facebook?) he says "I'll check with your provider on the Tylenol. Huh?? Comes in 10min later w/Tylenol & water & apologizes for them not having a call light system? Uh, okay? Brings my paperwork I'm thinking finally! Nope, meds aren't even ready!!! Hahahhaaaa. Says I can cont to wait there, in the (now crowded) waiting room, or in my car. Gee let me think. I go check in w/the pharmacy to tell them I'm waiting outside they say they will call when my meds are ready. NP was trying to prescribe all this OTC stuff I knew my insurance wouldn't cover so I said no to allll that please, just the antibiotics. "Sure, it will be fast, just a few minutes" he says. Almost 45 min later I get a text (not a call so I didn't hear it right away, thanks guys!) I go in there and they had pulled EVERYTHING. Say my insurance didn't cover anything but antibiotics. Hahahhaaaaa OH.MY.GOD. I'm delirious at this point. Grabbed the pills and drove home that whole ordeal took THREE HOURS!!!That's my rant. I'm sorry but what the hell. I get you guys are "publicly funded" but that is no excuse for the way I was treated. Where was the empathy? I work in healthcare...you always want to try to manage pain & anything else in your immediate control (if u have any kind of empathy) to comfort someone like water, a blanket, checking in, FOLLOWING THROUGH ON WHAT YOU SAY. Anything! Don't tell someone you'll be right back & leave them in that state for that long. It's neglectful and just unkind. **They had MULTIPLE staff members lounging at the nurses station right outside my door.** SMH. I'm grossly disappointed and hope maybe NP Gregory & co were just having a bad day or this was a one off thing. I was totally respectful to them from the start and more than patient. Dammit. I feel like I was totally at their whim and I'm thinking gosh, what would've happened if I hadn't come out of the room...?????

Waited months to be seen, went to this clinic a total of 4 times and saw 2 different doctors. Had…read moresevere itching in my ear canals and couldn't get an answer as to what was going on. Dr. Falco was nice, cleaned out my ears each appointment but only prescribed me ear drops that did not work. At the second appointment, he didn't really know what else to do so I switched to see Dr. Van Buren. Van Buren was the worst doctor I've seen in 15 years. Bad attitude and wouldn't help me. When I described how intense the itching was and that I couldn't help it, he told me he can prescribe anxiety medication....so let me get this straight. Instead of fixing the problem , you want me to mask the symptom and just take anxiety medication? Unbelievable. I've never been more angry in a split second than that. Completely dismissive and rude. The second appointment I had with him, he didn't clean my ears, spent 5 minutes with me and told me to keep using the ear drops that haven't been working. $100 for that appointment for him to do NOTHING. I asked what he thought was going on since no one had told me. He said he thinks it's eczema and that he sees thousands of patients with this every year so I should listen to him. Yet what he's been doing hasn't helped me at all. What a quack. Completely incompetent. I was done with that pathetic excuse of a doctor and clinic then scheduled with Spokane ENT in downtown. The doctor at the downtown location was wonderful. Prescribed me a medication that helped then gave me a referral to an allergist who was able to completely get rid of the eczema. After 1 appointment. Do better Van Buren. If you hate your job this much then leave. I actively tell people to stay away from you and this practice.

Doctor Falco and his staff were personable, comforting, and recommended that one of the procedures…read moredid not need to be done. I was grateful for his feedback. He and his staff were recommended by Kaiser Permenate and Cheney Dental.

Prime IV, literally, saved my life. To be able to get the medical help I need, when it is not…read moreoffered in the Drs office is life saving. The nurses are so caring and the massage chairs are relaxing. This has become an important place in my life and I am so grateful to Dr. Rosenthal and his medical team!

OUTSTANDING way of treatment. We've had several hyperbaric treatments (so far) and love it…read more The staff and owner are exceptional people and do an amazing job educating us on the health benefits of hyperbarics. We feel better, sleep better and are more healthy in general. I have to say, I'm (extremely) claustrophobic and I was really worried about my ability to do this, but with the help and tools of the staff, i've never had to exit early. It's relaxing and very easy to do and it's actually fun to do. No matter if you are young or old, we believe you can't go wrong using hyperbarics. We're hooked!

Jeanne Tribette is the absolute best colon hydrotherapist you will ever find!!! Jeanne has…read moreliterally helped save my life and give me my life back from the colonics I have gone to her for. Healing from Lyme disease, breast implant illness, IBS, mold illness, and jaw bone cavitation surgery colonics have been a life line for me that has helped to give me my life back. Jeanne makes you feel so comfortable and is so friendly and professional. She has actually become one of my dearest friends! She is highly educated and has incredible wisdom, she's so professional and a master at her craft. It's clear that Jeanne does colonics because she cares about helping people heal and has her own life experience that led her to colonics. She is very knowledgeable and has also taught me so much. I am so grateful for Jeanne! You will not regret getting a colonic from her. You will feel amazing afterwards and it will speed up your healing journey for sure!

Nice welcoming lady but expensive colonic. I was able to poop 80% through. She is very friendly…read morelady who makes sure u are comfortable throughout my colonic.

This was a very positive experience. I saw Dr. Stewart for headaches, and he took the time to…read morecarefully review my history, listened to all of my concerns, and worked with me on a plan instead of dismissing my symptoms. A refreshing change from previous providers.

A must for anyone and everyone. Staff is wonderful and very attentive. I had reconstructive surgery…read moreafter a double mastectomy and the red light therapy was a great addition to my recovery. You can go from a quick cryo treatment to redlight and be out in a half hour. A great escape for me time.

This is an incredible wellness facility. Very modern with clean lines and decor. They have many…read moremodalities of treatment, including cryotherapy, red light therapy, electromagnetic pulse, vibration and sauna (pod). The staff was amazing and so helpful. I feel 5 years younger walking out! I can't wait to return.