This is a situation where you need to be able to leave NEGATIVE stars, but certainly at least Zero…read more I honestly cannot believe how horrible this company is, and as I told them, I am looking forward to hearing the news that they have filed for bankruptcy. They were bought a few years ago by "Cross Services Group" and I thought they would be better under new management (the old management notoriously treated their employees terribly.) While I cannot speak to their treatment of their employees, I can tell you that if they treat them anywhere close to how they treat their clients then they are absolute monsters. It started with the deepest cleaning I could pay for at my mother's house who sadly passed away in April. When I showed up afterwards, it was still filthy. I literally removed over a dozen daddy longlegs spiders from corners including even in the shower! Baseboards, light fixtures, nothing had even been touched. So I called them and told them how unhappy I was and that I wanted to speak with someone. I was promised "Warren" would call me right away. It had now been over a month and he has still never called, even though I called them back 2 more times and told them he never called. Then I had my first regular cleaning and the ladies put Murphy's Oil Soap all over the painted basement floor, making it very sticky and slippery and causing the paint to come up. I asked them to please never do that again, but I wasn't even mad about that , just bummed because it has made so much more work for me and made my mother's tenants really annoyed about the sticky, slippery floor. The second regular cleaning the 2 guys where there for literally 40 minutes (I know, because I was there on site) and all they did was pass a mop across the floor and a quick clean of the kitchen and baths and for that I was charged $450. And they left without making the beds which really upset me a lot because I was exhausted and stressed following my mom's funeral and I DID NOT WANT TO MAKE FOUR BEDS BY MYSELF so I called and called and emailed them to send the guys back with no response. So in tears, I did it myself. The final cleaning something really weird happened, because I showed the guy the light blue sheets for the King bed in the dryer and left before he made the bed.... but then the tenants called me later to say there were no sheets on the King bed. (Side note: I find the concept of paying for linen rentals absurd for my tenants so I provide all of my own nice sheets and towels for them.) I told them that they must still be in the dryer accidentally, but they were not. They were just GONE. I called the Furies multiple times to ask them to please just find out where my sheets accidentally went AND THEY WILL NOT CALL ME BACK. Maria absolutely promised me she would call me back, and didn't. I still have never heard from the imaginary guy named Warren. Look, it is just a stupid set of sheets, I already ordered a new set -- but it is just the principle of how NO ONE WILL CALL YOU BACK. I am not even going into the total BS fake "meeting" I had at my house with one of their "managers" at 7:30 in the morning when I requested could I please just talk with someone in person? The girl had NO IDEA that I was even upset about anything, or what was going on. It was a joke and she accomplished nothing. Oh and one more thing, they were supposed to do a deep spring cleaning on my Wellfleet house today which I scheduled months ago BUT THEY FORGOT ABOUT IT AND DID NOT HAVE IT ON THEIR SCHEDULE. Anyway, this was my second horrible cleaning service on Cape Cod and I basically decided that I could not rent anymore because the stress of dealing with these POS companies is not worth it. (I did actually find an angel from heaven and his wife who are now cleaning for me and I LOVE them, but up until that godsend I was truly not going to rent anymore.)

I would have given zero stars to Furies if it had let me. We rented linens and towels from Furies…read morefor five beds, one of which was a king. The king sized sheets did not fit (see photos). We had to drive to Target about 20 miles away to purchase a king sized set. I sent an email to Furies the next day (May 26th) and they apologized for the problem, promising a refund. I replied, thanking them for rectifying the situation and asked when we might see the refund back in our account. They responded saying that they only do refunds by check and that they would be sending it out "soon". My husband has called and spoken with Alex, four times, I believe, over the last few weeks. These are the excuses that he heard: "Sorry, the company has 'switched' hands" and we are just finalizing everything;" "the 'switch over' is complete and checks will be cut soon;" "the checks should be cut today;" and most recently "the checks were processed today and you should receive it by Friday (July 29). We have not received any checks. It seems that we were just getting the run around. Very disappointed in this company. Because of this horrible situation, we will likely not book any places that do not provide their own linens.

Unprofessional behavior and total lack of respect! I had a very uncomfortable experience with this…read morecompany today, April 9, 2026 A simple request for shoe covers (which I require for health reasons) resulted in the technician getting angry and storming out of my house mid-conversation. While the staff later claimed his refusal was due to a past injury, there was absolutely no excuse for that type of behavior--especially since I told them I was willing to accommodate the shoes-on policy once they explained it. The technician did return to my door to apologize a few minutes later, but the initial level of rudeness was a total dealbreaker. I did not feel comfortable moving forward with the service. If you value professional communication and respect for your home, look elsewhere.

We all put off our wall to wall carpet cleaning, sometimes too long! Today we were very fortunate…read moreto have Greg and Mary from ChemDry stop by with their magical and powerful cleaning system to take on the chore. Visits from the grand kids and their big Labrador Cooper created a challenge only ChemDry was capable of completing. Mary and Greg took to the taste in hand and started making our entire 2nd floor Berber wall to wall stand proudly once again. small stains we were worried about, were GONE and our large square area of light colored rug restored to its like new condition. I am amazed at the outstanding results of their labor. Other companies we have tried cannot match ChemDry's performance. If you are looking for a competent hard working rug cleaning company m, give Mary a call for a quick booking. Fantastic pricing too!

My carpet was in sad shape! DevlinCarpet Cleaning was very professional. The quote was reasonable…read moreand service was over the top wonderful! My carpets looked amazing and smelled great! I have cats and a dog and you wouldn't know it after the cleaning! Do yourself a favor and call Devlin...you will be very, very happy!

Scott was terrific. Such a nice guy and did a great job. He offered to come out and take a look and…read moredid work on all the areas he knew he could do a great job on and was honest about a few areas where the stains were too aggressive and we would be wasting our money cleaning. Terrific experience I would recommend!

Had the wall-to-wall upstairs carpet cleaned by ServiceMaster. I was graced by a wonderful…read moreSetviceMaster tech named Denise who made the rugs look like new! The price was just about what I expected it to be, but Denise's service went above & beyond. Thanks for the amazing job on the rugs!!

Casey the project manager was attentive and reliable. He…read morelisten to our problem in the basement and it looks and smells 1000% better The cleaning crew were amazing on this very hot June day. I don't want to know how much dirt.... they must have cleaned up. Very very good job, thank you so much Colleen

Cape Horn is very dependable and honest. I have been working with them for years and years! Family…read morebusiness is always going to be my preference to work with.

From the owner: We are Locally owned and operated providing carpet cleaning, upholstery cleaning, window cleaning,…read moreoffice cleaning, vinyl floor refinishing, oriental rug cleaning, and solvent rug cleaning

We recently had a blow back from our fireplace. My house was covered in soot and I thought it…read morewould never come clean. Phillip assessed the damage and sent in "Najwa" do begin the clean-up. We moved out of the house and when we returned, could not believe what a fabulous job she did cleaning. I thought my white cabinets were never going to come clean. As it turned out, they look like new! Servpro employees were very caring with my belongings. I can't say enough. Thanks to both Phillip and Najwa for making a very stressful situation go so smoothly. Highly recommend this company.

We had the main water valve to our house break flooding our just renovated basement. Richard and…read morethe Serve Pro team were in our driveway within an hour. They set up drying equipment and cleaned the area. The next day, Phillip Santangelo, the project mgr arrived and stayed in constant contact with me as he coordinated the repairs until the job was completed. Jeremy and his team came 4 days later to remove the fans. Then returned to pull up the water damaged flooring. Their diligent work kept the damage to just 7 floor boards which will be restored next week by Bob, their restoration expert. Phillip and his teams have been truly incredible - their professionalism, response time, communication, diligence and work ethic - all with such calm and kindness - rectified an awful situation in 7 days. They are amazing and I can't thank them enough nor recommend them more highly.