This is the worst place to go! If you want to be taken care of, this is not the office to go to…read more Especially, if you are trying to see Victoria Diez, APRN, she is not welcoming at all. The receptionist Vinesly has a terrible attitude and should not be the first person a patient sees. If i could rate this 0 stars I would!

Incompetent AF Don't waste your time, resources, money or…read moresanity. Seriously, they'll make you lose your godamn brain with the level of incompetency. If you enjoy and have the time to push one, three, four, zero on your phone pad and continue to go around and around on a merry-go-round with a machine, leave messages and not get calls back, receive cancellations the day of your appointment and still not be able to reach anyone regarding your labs that they failed to call in medication for as told then this is the place for you. Go here-get sick, stay sick...go to a real doctor and have a fighting chance.

Met Dr Tepper for the first time and he was pleasant. I thought because of my high blood pressure…read more I should have the heart checked . I had the EKG and all was normal , thank goodness . The ticker is strong and I have to stop worrying I'm told . Very knowledgeable , kind witty doctor with a sense of humor. Come see him for your heart health . .

I waited 5 months between the scheduling center canceling my appointment multiple times. Today I…read morearrived at the North 35th location they took my copay, have me call my PC Office for a referral for the 3rd tumes. The front desk just said the Dr. Doesn't accept my insurance and offers a nurse to see me in the next 2 hours. I insisted that I was confirmed several time that he accept my insurance. 6 months later still nothing. They do not care about my well-being. Zero communication. Please be your own advocate i At 1150 N 35 ave Cardiac Institute Division.

I was very disappointed with healthstone primary on my last visit…read moreI am on day 2 of waiting for my rx to be sent to pharmacy. The first one sent was the wrong meds I was with a dr I have never seen before not the dr I made an appointment with

Excellent service. I am a new pt. Never been here before and I was lost. This office answered my…read morephone call first ring and allowed me to come in helped me with my New pt forms and actually gave me extra services that I didn't know would be offered to me. Got my blood working in the same day and not to mention the staff has a great attitude. Dr. Lianne was super attentive to my needs. I would absolutely recommend to anyone looking for a PCP.

I was referred to Dr. Goldstein by a close friend who spoke highly of him, so I had high…read moreexpectations. It was a difficult to get an appointment that worked with my availability, a sign that he's in high demand, or maybe I just have a rough work schedule lol. I had a less than ideal time scheduled, but the front desk staff had me to the call back list if anything came up that would work better for me. After getting 2 calls a better time did become available and my appointment was switched. Let me start by saying Dr. Goldstein is a wonderful physician. He was patient and thorough. He listened to my concerns and provided great recommendations. However, my first visit wasn't without some frustration! The wait time was literally killing me. I got to the office at 8:30am, as a new patient I was asked to arrive early for the new patient paperwork. The forms took me about seven minutes to complete, there was a total of six pages. The paperwork could really use an update. The font is tiny and hard to read, even for someone with good vision, and the print quality isn't great. Being that the office already uses an online patient portal, it would more helpful to make the new patient forms digital. After completing my forms, the waiting begun. I saw many patients arriving after me, some new and were called into exam rooms before me. By 9:30 I was finally brought into an exam room where an assistant took some information and set things up for the doctor. Then, more waiting. Dr. Goldstein didn't come in until 10:30. Dr. Goldstein was excellent once he arrived. The scheduling and time management definitely needs improvement. It's hard for working people to take time off and extend wait times like this only adds unnecessary stress.. It would be nice to feel that our time is respected just as much as the doctors. On a positive note, the office itself is very clean. Well kept in the front desk staff is friendly. I will continue to see Dr. Goldstein despite the not so great reviews that have been left. I hope that time management is improved by the time my next appointment comes around.

I received a phone call from someone in this "doctors office" and they in the middle of me speaking…read moreasking a question concerning my health they refused to let me speak with anyone else and hung up the phone in my face! This is not the care I am paying for why call my phone if you aren't able to politely handle customers- you need to check your staff

Great Internal Medicine Doctor…read more I've been seeing Dr. Mora since 2009 where he helped me out a great deal. Since then he's moved locations to the building down the street, the office is bigger and more updated that his previous location. The staff is REALLY friendly, instead of calling me to the window for my information the receptionist walked out with a clipboard and handed it to me while taking my insurance card and picture ID. Seldom have I ever seen this happen at a doctor's office. I arrived 15 mins before my appointment and was out in an hour and a half, which was great, they don't double book. I was called in 30 mins after check in, the nurse took my vitals and weighed me. The ONLY thing that sucked was the blood pressure machine (automatic one) it has a death grip! Very friendly nurse, everyone knows how much it sucks to be weighed... It's like you're being put on trial, any ways she was super relaxed and chill. I was put in the room to wait for the doctor, roughly 10-15 mins later he came in. Dr. Mora is very thorough and spends a great deal of time with each patient. He's very caring and offers alternatives to whatever your ailment is. Check out is a breeze since everything is digital he had all my prescriptions ready to go as soon as he exited the room.

Reasonable wait time. Doctor has no physician assistant, all services are directly with him. Very…read moreskilled in many areas. Waiting time reasonable compared to other physicians.

My brother referred me to Dr. Dergan and I was so happy she was able to see me…read more I was looking for a last minute appointment before I got new insurance and they were able to see me right away. She was very thorough with the checkup asked me questions and addressed my concerns. Staff was friendly upon check in and everything was done in a timely manner :)

I would like with all My heart, medical system to change In the near future …read more Pts are taking for granted ! many times ! our time is not valuable ! I still hope , someone from this office , even PA Dayana Rubio to call me and apologize for letting me wasting my time 2x in one week . The front desk person seemed offended when I told her I could not wait much because I have a schedule and see patients on my side of care . i know I won't go back to see this PA. I will continue to see my regular PA Danny Palmer who is more professional and understands my time is valuable too . Thank you

I have been going there for several years and I've been very satisfied with my care. I now have to…read moreget referrals for specialists which is new to me. Donna really knows her stuff and untangled the issue I was having with my pain management office. She took care of it and called me back and let me know what the problem was and how she resolved it. If I've needed to be seen I can get in. Not with the MD usually but the PA and APRN really know their stuff. I had to get paperwork done for my insurance claim and they did it and let me know it was done. I hear back about lab and X-ray results and they have a portal you can email them.

I am disgusted! I was just informed that my appointment for tomorrow is cancelled unless I have…read morebeen vaccinated. All I need is a physical and getting this appointment was hell based on the less than adequate customer service that I received to make the appointment. Now to make it worse, the doctors at this facility are refusing treatment to anyone that has yet to be tested. What kind of doctors are you? It is unethical to refuse to treat patients based on a certain disease or lack therefore, when the abundance or criteria of said vaccination is non-existent at the moment. I will definitely look for another doctor as these particular doctors do not deserve any of my time, money or insurance. DISGUSTING!!

Dr. Simek was able to fit me in last minute for a same day appointment before I went out of town…read more The staff was friendly as always and I was seen quickly.

Amazing and only medical professionals I trust. Incredible to find this high level of care and…read morekindness in medical today. Randi is an amazing phlebotomist, as I am a chicken with needles. Each year my health insurance choice for my healthcare primary. I am a grateful patient for many many years. Thank you!