I did not expect to achieve inner peace in the restroom of an automotive repair shop, but here we…read moreare. First off, it was immaculate. Not "gas station clean," not "I guess it'll do" clean... I'm talking surgical precision clean. If cleanliness were a sport, this bathroom just qualified for the Olympics. The vibe? Surprisingly cozy. Warm temperature, soft lighting, and this magical beam of sunlight peeking under the door like it was personally invited to set the mood. I half expected a spa attendant to walk in and offer me cucumber water. And the scent... vanilla. Not the artificial "we tried" kind, but rich, comforting, stay-a-while vanilla. Then, there was the butter pecan pie hand soap. I washed my hands longer than necessary just to fully experience it. I considered asking if it came in a candle. Honestly, it was hard to believe I was in an automotive shop and not a boutique hotel restroom with a waitlist. Side note: the service matched the bathroom, wonderful. Great prices on inspection and oil change, quick turnaround, and friendly staff. Came for the car, stayed for the ambiance (and maybe the hand soap). Will absolutely be back!

Had a great experience here when I had what I thought was a nail in my tire. It turns out it was…read moresomething much longer but they were still able to repair my tire. I dropped the tire off so I didn't have to wait and when I got back they quickly put the tire back on and my spare away. Will definitely come back for my car needs!

I would not recommend Brakes n Axels. I brought my vehicle in multiple times for the exact same…read moreissue, and instead of properly diagnosing the problem, they kept replacing parts and billing me each time while the issue continued. It felt more like guesswork than competent repair work. I eventually took the vehicle to another mechanic, who quickly identified the actual root cause and repaired it for a fraction of the cost I had already spent at this shop. To make matters worse, the second mechanic also found defective work from Brakes n Axels that is now causing additional issues. Paying repeatedly for unsuccessful repairs is frustrating enough, but finding out that previous work was poorly done makes it even worse. Based on my experience, I cannot recommend this shop. I also found out that they charged me for a job that they never did and when I confronted them, they got very rude and told me see you in court crazy how they went there, but I guess that's what we will do then do not trust these people.They will charge you for things that they do not do. They are not good people. Do your research. They also have a F with a Better Business Bureau.

Ms Sheila, Steven and the whole team is a great group of mechanics locally known in Fayetteville…read morewho have consistently provided my family of vehicles the utmost care, professionalism and fixing. My 2013 Altima needed some touchups to its struts and suspension. They were able to fix my car and get me back on the road safely. Couple days later, I noticed something wasn't operating correctly, the team told me to bring the car back in for them to have a second look. Again they were so understanding and accommodated me. I absolutely love that they didn't try to charge me for the additional service I needed to bring my car in for service. I recommend this place and would take my vehicles there in the future.

Talk about feeling uncomfortable and feeling ripped off, let me share it. On May 13th, I took my…read moretruck there for an A/C leak and after $100 I was told there were no issues found. They had replaced the refrigerant and I was good to go but if the A/C went out again to bring it back. On June 3rd, my A/C stopped working again so I took it back to them. When I arrived to drop it off I was wearing my Army PT shorts and the front desk lady came closer, looked me up and down and said: "Look at those legs! I'm glad it's warm outside and that's right, I got no shame." I'm glad my wife wasn't there, cause it would probably have gotten ugly. Anyone would feel flattered with a compliment, but that felt completely out of place and wrong. Now imagine the opposite, I'm the one behind the counter and say that to a lady coming in as a customer? Later on, Bob called me and explained the Condenser was bad and it would cost $775 to replace it. I told him I would have to wait to get it fixed. He charged me again $50 this time which to my surprise would not be counted against the $775 if I brought it back to them. I just got off the phone with Auto Zone and they have a brand new Condenser for $120 w/ lifetime warranty. Called another shop and they can replace it for a fraction of the cost. Best of luck to anyone bringing your vehicle there.

My Son was ripped off by this company. He is a soldier in this great country's Army, and way too…read moretrusting. He brought his Mazda 3 in with a wobble at speed. This company said it was his rear Calipers (brake). Really?!? They replaced the rear Calipers, with no consent, did not supply the damaged parts at the end, and charged him over $500.00! Guess what?!? Didn't fix the problem (imagine that!). My son had to take the car to another (honest) repair shop, which diagnosed the problem as the front rotors. Now, I know cars, so the front rotors sound are way more the likely culprit! I am 56 AND HAVE NEVER, EVER, HAD TO REPLACE THE REAR CALIPERS ON ANY VEHICLE I HAVE EVER OWNED. Buyer beware.

Told me the truck was available. Gave me all my info. Checked in the morning before coming. Drove 3…read morehours and guess what! They sold it with no communication or anything. Didn't offer anything but let's sell ya something else. The sell man was apologetic, but the company pretty much said screw ya and good luck. Trash!

Truly appreciate Mrs.Tina , and bleeker. Great costumer service and honesty. Would recommend buying…read morea vehicle from bleeker

The absolute WORST customer service I have ever received. The fact that Scott Bell treats his…read morecustomers with such discontent is disgusting, especially his military customers. I gave Scott my vehicle for a motor rebuild back in February 2021. It took 4 months just for Scott to take my motor to the shop to be rebuilt. This wasn't the issue, the issue, is that Scott LIED to me and claimed the motor was almost complete....BEFORE he had even taken it in for rebuild (I have screenshots for proof). To make matters worse, Scott likes to hang up on customers' faces when they hold him accountable for his lack of professionalism and timeliness. Since Scott was taking too long to get my motor built, I asked him kindly to give me the name of the company he went through. HE REFUSED to give me the information to the company who was building MY motor that i paid with MY money. All because he didn't want hos reputation toiled. I still foond tge motor shop and they have had my motor complete for about 2 months, yet Scott still hasnt picked it up to put back in my vehicle. The parking at his shop is exposed to the outside, so I have asked Scott to please make sure he keeps my vehicle clean. Instead, he TELLS me....the CUSTOMER, that its not even that big of a deal and that I shouldn't worry about it.... ***My vehicle, a 2006 Jeep SRT 8 6.1L Hemi.....that isn't manufactured anymore*** So meanwhile, my vehicle is sitting in his lot collecting spider webs and grass growing through the engine bay.... I have been without a vehicle, so call/text was my only way of contacting Scott, but he refused to answer my calls. I've had to call from other numbers just to get him to answer my calls. Scott also enjoys talking about other customers...TO CUSTOMERS and will go on a long tangent just to distract you from the very issue you came to talk about. He will talk over you and manipulate the conversation. He is a SCAMMER. It has been 8 months since I gave Scott my vehicle and it has been a nightmare. Even while im deployed, going through all kinds of work stress, Scott has made no effort in actually providing good service. SCOTT is a liar and a scammer. Everyone....especially Military members, stay away!!!!! If you have any questions and need proof of experience with Scott, feel free to email me directly. martindaniels1014@gmail.com

By far the worst shop I have ever went to in Fayetteville area. If I could rate 0 stars I would…read more Stay away at all costs. This shop will cause damage to your vehicle and not claim responsibility and blame you. I do walk arounds of my vehicle before I take my car to the shop and after I get home. Advice for anybody reading this always take pictures of your vehicle before you get any work done, this is what I am forced to do now because of this incident. I Just moved to NC from NY and was looking for a reliable shop I can take my car to without being overcharged, hassle and BS'ed. If you know of one please inbox me some reliable shops in the area. Thank you

As a military family, it's difficult to find a new mechanic with each move. Well, I'm happy to…read morereport I've found mine! Kellie runs that place like a pro and she's so efficient. Plus (hands to face in shock), she is friendly! Plus (hands still on face with jaw opening), she is a great communicator! PLUS (hands on face, jaw open, eyes widening), she is trustworthy! The process of scheduling appointments and getting the work done happens in a timely manner. The prices are more than fair and I really like that they're local for me. Ducks is my go-to spot until the next move! Highly recommend!!

Ducks Simple Auto, has always given us great service and they stand behind their work. I highly…read morerecommend Ducks, for all your car repairs.

I became a customer to Rhudy's on Yadkin Rd. About a year…read moreago. Got my son his first system there. Those guys are cool as a fan but even better, they are extremely knowledge and masters of their craft!! The customer service there is off the charts! Just this week my son sub woofer went out. I thought I would have to make an appt. To get it looked at. Nope!! They had time, so they went out to his car, found the issue and fixed in within 30 mins. And then had good conversation. Just a great place!! I will get all my car audio needs don't there! Prices are very reasonable too!

My boy Mando Robles really took care of me when I went yesterday to get a new system for my Honda…read morepassport. Knew exactly what I needed with the many years of experience he has and didn't even try to break the bank. Hands down the best in the industry in my opinion!

Great service! Billy is really nice, fast and honest. They are all great folks. Very promptread more

They are the best shop in town. Very clean work bays, honest employees and reasonable prices. We…read moretake all of our cars here for work, from oil changes to engine problems. They do quality work without any add on charges or unneeded work.