Decent hotel right next to the De Lyon Train Station. Normally would considered this a 4 star…read morereview experience but some issues-
1) There was a power outage on 11/1/2019 early morning and I reported it to the front desk but he couldn't understand me. I said "no electricity". Didn't understand. Then I said "no power", he spelled out p-o-w-e-r? Then I said "no light", and then he retorted I should have said no light at the beginning as though I didn't know English. Ok, that would have made sense if the TV / hair dryer were working and the lights couldn't be turned on.... but whatever, this is just a basic human defensive mechanism when you don't want to feel stupid.
2) We were told at check-in there was breakfast beginning at 6am, but the receptionist failed to tell us there was a fee or what was the fee. In retrospect, this appears to be a common issue with Google reviews.
Usually, a good receptionist would tell you more instead of just saying "there's breakfast". It's sort of like saying there's WiFi (with no explanation there's a fee) but then they charge you for usage after you check out.
It ended being somewhere around 19$ per a person per a day. We stayed there for 4 days which amounted to over $160! Had we had known, we would have definitely looked into alternatives for breakfast instead of the same menu everyday.
Tips-
Location-
It is actually on the 2nd level if you're on Rue De Bercy. We were so stomped to not be able to find the hotel once we took the Rue De Bercy exit.
Some perks-
(+) there's a small gym, but still better than nothing. 2 treadmills, 1 elliptical. Don't remember if there were weights
(+) there was a safe and refrigerator in our room. We got a new bottle of water everyday which was well appreciated.
(+) despite being close to the train station, we did not have issues with noise. Just some weirdos around the station every now and then.
(+) there's several Velib bike stations nearby although the train station's bike rack tends to be fully occupied frequently
Overall, customer service was pretty nonexistent. Staff is either disgruntled or that's just how they are. There were a few staff members when we walked in but no one flinched or even tried to greet. Greeting guests does not appear to be customary.