Purchased 18' utility trailer and shortly after warranty ran out I noticed the deck was dry…read morerotting. All I received for a response was "sorry, you are out of warranty. It happens." From here on out I will buy from Eldorado Trailer Sales. They cost a little more but stand behind their trailers!!!!

In one word, RUN. There are many other places to get your boat repaired in Oshkosh, please do so…read more brought My boat in for a miss fire in spring they found that my fuel filter was never changed. Also suggested I do a tune up. $1800 later. Boat ran fine all summer. Went in to winterize this fall and they suggested I do a tune up ? had the Platinum winterization package, what a joke. suggested I pull the motor and do preventative maintenance (boat has 340hrs). when I said no they wanted an Additional $300 to put the drive back on, why isn't that part of the Platinum pkg? when I picked up the boat they left tools in the engine bay. I checked the oil and I question if they ever changed the oil as it was dirty and it looked old. I'm sick over the fact that I paid another $1800 for winterization and an impeller change. Cross my fingers in spring if the boat will run

I recently brought my boat in to have the bunks replaced on my trailer and asked for any other…read moreissues with the trailer to addressed. I dropped my boat off on Monday and picked it up on Friday giving them the week to fix all issues with the expectation that all issues would be fixed. When I picked my boat up, they replaced the bunks, but simply listed other issues (bearings leaking grease, tires low on tread, guide on broken) rather than fixing them? Odd, but I figured I'd survive. They charged me $518 to replace two bunks... $384 in labor, seems a bit steep, but I figured it'd be done well and should last at least a few years. Two trips after the bunks were replaced the carpet had worn through on the bunks. I messaged Aaron who asked me to send a photo. I sent the photo and he told me that I likely "dry loaded" the boat which caused the issue. I told him that wasn't the case, and asked if I should expect the carpet to only last two trips? Regardless of how it's loaded I can't imagine this should take place with brand new carpet. To me it appears the bunks should be angled differently as the carpet is wearing on the top edge on both sides. Aaron has since not responded to my messages. I personally would not bring my boat here again. The carpet itself was listed at $30, so rather than taking a $30 hit and replacing it, I've been ghosted. I would recommend going elsewhere.. Every other place in the city was too busy to fit me in, but if I were you I'd wait an extra week or two to get your service done correctly.

In April 2022.... We were looking to purchase a boat. Upon entering their showroom... was meet…read morewith a very nice salesman named Matt. We ended up finding my husband's boat that he has always wanted which was more than we wanted to spend. While there I found a used SXS that caught my eye. So i called my local credit union and they worked some magic and we walked out proud owners of two toys. Well after the sale.... BUYER BEWARE!!! We contacted them for an owners manual for our boat which we were the second owners as previous owners didn't leave it on boat. It took about six months to receive the manual after truly like six phone calls following up on it and we ended up buying the engine manual as they would not provide on. Upon first voyage with the boat we realized something wasn't working with the Garmin fish finding that they installed for the original owner. We actually talked to the person who guaranteed it was working when they took it in before resale. They had actually installed the wrong transducer and installed it wrong for that fish finder which made it not work properly... so there is no way it ever worked right so they never actually tested it. However we contacted Garmin it was under warranty and they explained why it wasn't working and that they lied to us. The stern light was broken when we got it home and they wouldn't make good on that either. We dropped a lot of money there and truly asked for what was promised in the sale and nothing more. They truly fought us every step of the way. I will never do business with them again and warn anyone... just go somewhere else. Look at their reviews.

¹we just picked up our Polaris General. Mark, Melissa, and Jacob are very knowledgeable. The…read morepaperwork was finished in no time. Jacob went through everything on the General and we are looking forward to hitting the trails.

Would not recommend this company to anyone. My husband put down a deposit of $500 to hold a boat…read morefor us back in the middle of June, and a few days before we were supposed to pick it up, he was called to active duty for the military, fast forward a few weeks later. We try to get our money back as he still wasn't home from his military duty, and we had no way of getting the boat as I cannot drive a boat and trailer, and they told us we cannot get our deposit back as they held the boat too long for us, BECAUSE MY HUSBAND WAS CALLED TO SERVE. This is absolutely ridiculous, and a Disgusting way to steal from a customer during a pandemic, while he was literally unable to physically to come pick up the boat. This will not be the end of me trying to get our money back, as this company shouldn't be able to treat a serviceman like this. ABSOLUTELY DISGUSTING.

They took good care of my UTV order, it came early and they were respectful and efficient. no…read morecomplaints from me.

They were able to find several issues with my diesel Jeep that others couldn't and fix them at a…read morereasonable price. I wouldn't hesitate to bring my Jeeps back. Great job guys!

Working with Nick to prep my Kia Stinger GT2 AWD Scorpion Edition to be tuned at VL Performance…read more Had the BG Engine Plus Service and the BG Platinum Fuel/Air induction service done. I drive a GDI vehicle so it needs this type of service. Also this was my late wife's car and she did not change the oil consistently - so the Engine Plus Service essentially cleaned the engines internals. Definitely noticed the difference in the car's sound and performance. Service estimate was spot on and the service was done in a timely manner. Very welcoming team at VL and I look forward to my tuning journey with VL Performance.

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

Not happy at all the place fried my computer system on my boat by installing a 2nd Talon the wrong…read moreway, its supposed to be on 2 separate circuits, it was to one hence killing the battery and everything else. Had to spend thousands to have fixed, waited months, they said they would pay for the damages. They did nothing. STAY AWAY! They don't know nothing about expensive Bass Boats.