When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

This is a wonderful car wash. Reasonable prices and my car is always nice and clean…read more They do have vacuums and if you need air fresheners, extra towels or products to wipe down your interior that is also available for a small price. Dollar to coin machine is also on site. This property is very well maintained on a daily basis Open 24/7. Shining up my car now.

Car looks like crap. Only dirty water came out. No soap. Clear coat protector looked like oily…read morewater. Never again.

I went on a Friday during lunch. Not terribly busy and they still do a bad job. The amount you pay…read moredoesn't equal the service provided

Great location, but consistently terrible attention to detail, and overpriced. Have to go back over…read moreeverything and find where they didn't even bother to clean. Disappointed!

This rates well in terms of energy drink selection- Jolt, Bawls, 180, and other hard-to-find…read morevarieties are available.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

You have got to watch this place. Two different occasions they shuffled me through and not do a…read moretire shine or half hazard job of wiping things down. When your paying $40 for a car wash it should be done right. When I showed the manager this last time my tires were not done he left me in the parking lot took my jeep to the front copped an attitude and put my jeep in 4WD LOW turned on my air conditioning put the air conditioning on and turned the knob to cold and put the jeep not on defrost but circulation. Fogged immediately on me once they released the jeep. This manager should be fired I called the owner and reported him. Definitely not a way to treat customers.

Always polite and cheerful when I come in! And they don't get annoyed when I want to use up every…read morelast cent on three different gift cards! Lol. Shell is their mother ship and they offer an awesome free rewards program! I have a long commute and I save every time I get fuel!