I was driving home from Chicago when my car started shaking and the check engine light started flashing. I pulled off the first exit and was going to stop at a gas station to hopefully find a shop to get it checked out. This was right next door, so I just went there. They were not only able to do the diagnostic, but were able to fix the issue and have me back on the road - all in about an hour! The pricing wasn't a ripoff. The gentleman I worked with, Michael, was friendly, knowledgeable and honest. I didn't feel like I was being treated differently because I am a woman. I am just grateful they were able to help me out quickly and get me in when they were obviously extremely busy. read more

The owner plays nice to make you think he is honest / OUR so called new transmission we bought and paid for was used and it was confirmed by the Chevy dealer one month later USED!!!! I wonder how many other people he has done that too and pocketed the money RUN DONT walk away from this company!!!! read more

Avoid this repair place at all costs! We are from another state and our vehicle had issues near the I-65 Auto & Trans repair shop. We had no other choice but to stop there since it was late and the vehicle could not go on. I knew they had us at their mercy as we needed an alternator. Long story short Tom the manager ended up charging up over $1,000 for an alternator and belt. It's just one of those scenarios where he knew that he had us at his mercy and took full advantage of it. I would avoid this place at all costs. read more

I had exceptional service visiting I-65 Auto & Trans! On a day when most businesses were closed they were able to fix our car the same day so we could make it back home. They had to replace our water pump and belt which took some time to install but they got us taken care of and our car road PERFECTLY on the way home. Exceptional service! Asked if we wanted coffee and set the tv up for us while we waited. Highly recommend if you need a car repair. Thank you guys for being AWESOME and an answer to our prayers that day!! read more

I took my 2007 ford explorer to them for my trans slipping they got me in very fast and are very polite people there ....I have took now my second car there and I would say they do awesome work thank you Tom for your help!! read more

I just recently had my transmission rebuilt by these guys it took them over a month just to finish it...the communication is bad and they had every excuse in the book on why it took them so long..but they are suppose to be "professionals" right? Well no donnot do business with these people they only want your money read more

The worst place to take your car for repair. I paid over $4,000 for transmission repair and three months later the car was having the same issues. And they kept my car forever and never called to provide update. Even when I called would get runaround. I had to constantly go there to get any feedback. After telling a few other people I know about my issues there. they said they had the same issues. I checked the better business and they have many of similar complaints. DO NOT TAKE YOUR CAR THERE. If you don't belive me, check the BBB. read more

I have been bringing my cars to I65 Auto for about six years now and they always do an amazing job. They are way cheaper than the other places and they always fix it right the first time. read more

DO NOT SUPPORT THIS COMPANY, THEY WILL TAKE ADVANTAGE OF YOU. This place is a total rip off. I had a transmission replaced 2 years ago here. After it failed again i called Pete at i65. He said he would work with me given the circumstances. After dropping the car off and picking it up multiple times i had to dispute the charges and now taking i65 to court. They did not repair the vehicle. Tried to send my pregnant wife home in car that would have broken down after i paid 2,000 for the work to be done correct. On top of all of this they broke in to the rental car they gave us and are trying to make us pay for them locking the keys in the rental. They will not fix your car correctly, they will but in junk yard components and charge you for new ones. DO NOT TAKE YOUR CAR HERE. IT WILL BREAK DOWN AGAIN. read more

Supposedly they "rebuilt " my transmission... told me one price to get me in the door ... charged me $1000 more ... transmission leaked everyday after they "rebuilt " it .. shifted hard ... 9 months later it went out while I was on the toll road.... the owners are fast talking hustlers .... GO SOMEWHERE ELSE!!!! read more

Bad business report , so i brought my Lexus into i65 transmission center located in Hobart Indiana, left my car there to get an new transmission put into my car , came to pick my car up and everything looked find until I decided to go to the gas station and if you know me I keep my car clean, so I look into the back seat and notice a lot of very small pieces of paper, so Iooked farther into it and notice my back seat had been chewed out at the bottom, so I looked in the truck and saw and infestation of mouse or rat droppings in my trunk Also there was a huge nest as if the critters had moved in. So the owner of the business didn't want to take ownership for the mess and told me he was to good to perform customer services. Also I have dove gray leather seats and interior and whomever worked on my car left dirt Mark's thru out my insides. This has to be the worst shop I have ever been to and please spread the word so that this shop doesn't receive anymore business until they change the way they do business and respect its customers. Also one of the mechanic stole gym shoes out of my trunk Please repost and share #i65TransmissionsSucks #i65transmissionBadRepairShop # read more

One of the worst place to take your car they don't even know they hsve it til you go out with them and look in the lot!! Then be ready for them to have it at least 2 to 3 weeks! For minor work!! So if you go here it would be hove you to have another vehicle. read more

Very friendly people! Towed my car in for free, called me when they found out the exact problem and gave me a good deal (better than the other places I called) finished it quickly and it runs like brand new couldn't be happier!!! They also delivered the vehicle back to me (no charge) definitely recommend read more

I took my car there because the dealership I bought it from told me to so they would cover the part that needed repaired. They had my car for 3 days. They fixed the original issue just to damage so much more. They left lug nuts off of my tires (that they only HAND tightened)!!! Which ruined the wheel bearings. They created a leak and shoved a shop rag in the engine to try and hide it! I now am having to fix everything that they ruined that was not broken when I took it there! They are lucky we noticed the loose tires before we got on the highway and got into an accident! Do yourself a favor do not take your car to this place!!! read more

this place is bad news!!!!!! please save yourself some trouble and don't let them touch your car. worst experience i've ever dealt with anyone. i can't believe this place is even still open. they are terrible!!! wow they need to be put on the news and shut down read more

They fixed a trans that had trashed itself... Trans went out on a trip to Wisc. Left car ('07 Fusion, 5-spd auto) at Ford dealer, who found the control module had failed ($600 part + labor=$1200). Error codes fixed, but all the soft parts were trashed, since the fluid was black; it just slipped too much to drive. Had it towed to our house (South suburbs) where I-65 picked it up (free). The tow driver missed picking it up on Friday, but called and was most apologetic Monday; he wondered if we still wanted it taken in, & I told him we did. $2K for a complete (hard & soft parts) rebuild, done in a reasonable amount of time, and it works flawlessly. They even replaced the speed sensor, which didn't show any problem until *after* everything else was fixed. Almost NO dealer (or repair shop, for that matter) would have eaten the cost to replace the sensor, as I couldn't prove that it was faulty when it came in. The fact that the owner told me *immediately* that there would be no charge says volumes about their integrity; I wish there were a more stores like them closer to where I live. For the record, I drove commercially for 35 years -- in cars, vans, straight trucks, and semis - over a million miles, the lion's share of which was in the Chicago Metro Area. I earned the Order of the Skinned Knuckle many years ago, since we did our own maintenance for the first 25 years. I've dealt with dealers, small shops, big shops, and shade tree mechanics, and can confidently say that I wish all our service providers had been as honest and reasonably priced as I-65 was. BTW, the gentleman I spoke with was named Pete - ask for him if you're getting a repair. Finally, I-65 had the best price and guarantee (within at least a 30-mile radius) from all the shopping by phone we did. Lifetime warranty on labor (at their shop, which can be upgraded to nationwide coverage (more $$$)) -- which we couldn't find anywhere else. Doubtless they're not perfect, & the shop is no trendy cafe. But I'd go back there in a minute if I had a problem with my other car's trans. I give them 5 stars -- which I almost *never* do. There may be negative reviews, but most people don't have hands-on experience with a lot of repairs - I do. Some folks have unreasonable expectations and get upset when they're not met. Others get an unlucky combination of events that make it seem like they're getting shafted when they're not -- that has happened to me, too. Still others are simply never pleased, and always being a "victim". If you're always a victim, don't bother shopping there. If not, I recommend them. Heartily. read more

Went in to have transmission checked and it needed to be rebuilt. Initially it was going to cost $1000 and then it went up to $2000. They are not courteous I've called twice to see the status on their working on my truck and they never called back. My truck has been in their shop going on (2) weeks. Don't go here for repairs :-(. read more

I gave this business 1 star because Yelp does not allow zero stars. The one star rating is too high for the service they performed. Avoid this business at all cost. They are dishonest, unscrupulous and unprofessional. I took my car to them for transmission work and they essentially destroyed my car. I am 55 years old and this was the worst purchasing experience of my life. After I 65 finished working on my car I had the dealer and another mechanic check it out and was told "what they did to your car was criminal and this work was not done by a professional mechanic." I am writing this review as a service to the other unsuspecting people in Northwest Indiana. I do not want anybody to go through what I went through dealing with these people. read more

READ THIS BEFORE GOING HERE!!! Ok, my transmission went out, quoted $160 for tow and diagnostic, $1000 if trans needs rebuilt. Car got towed, they said the trans is bad and it needs rebuilt for $1600 or a diff trans for $2000. I declined as I only had $1000 to work with, therefore they towed my car back to my house. At that point the final price for tow and pulling the trans went to $389. That I could live with. Upon receiving my car back I notice the trans that was in a bin taken apart was NOT the same trans they pulled from my car. I called them and said I intended to come pick up the exact trans he pulled from my car, for I took a video of myself putting a mark on my trans to ensure I was getting back MY trans. This didnt make them happy. The trans they sent back with my car was rusted bad on the inside and full of dirt and leaves like it had been sitting outside for 3 years. A recently used trans will have NO rust in it. Anyway, they said I was givin the "wrong" bin when they towed my car back to me, and they asked me to call before I drove up there. Why? RED FLAG. I shouldnt need to give you a heads up that Im coming to get whats rightfully mine. So I drive up there to the shop without calling, Pete greets me and I ask for Tom (mechanic who worked on my car). He says Tom isnt in yet and asked if I could come back in 30 mins. I declined and said Id just stay there and wait. Pete goes into the shop and came back, says Tom is busy atm so he doesnt want to bother him. 1 minute ago Tom wasnt even there? So Pete goes off and gets the "correct" bin which had my trans in it. He sits it in front of me and says "heres your parts man, every F'IN part!, its junk so you cant do nothin with it" and walks away. If it were junk why did they say they could rebuild it for 1600? Not to mention when they pulled it they spray painted it. They were mad that I came to get it, their intentions were to keep my trans and part it out or rebuild n resell it by sending a junk rusted trans home with my car thinking I wouldnt know any better. Unfortuntely for them I marked my trans before sending it to them, not to meantion Im mechanically inclined enough to know what Im looking at when it comes to car parts. Basically they tried pulling the "bait and switch" scam by luring me in with a cheap rebuild quote and they steal your good parts and give you junk. Whatever you do, do NOT go here!! If you do go here make darn sure you take pictures of whatever part you plan on having replaced so this doesnt happen to you. Or put marks of somekind on it so you know its really being replaced. These guys sound nice, but they are shady and should not even be in business. In the end I got my trans, its in 300 pieces which I expected but now I have the option to use it as a core or scrap it out, which would have been free money to them if I hadnt gone back to get it. Do yourself a favor and dont think about it, simply DONT GO HERE!!! read more