I recently stayed at this shit hole Best Western in Caldwell and unfortunately, my experience fell…read morefar short of expectations. I specifically requested and paid extra for a room that could accommodate my health issues, but the service I received was disappointing. During my stay, I encountered issues with the front desk girl Destiny. Instead of resolving my concerns, Destiny seemed confrontational and did not provide the assistance I needed. This lack of professionalism made my experience even more frustrating. Given my prior visits, I had hoped for better service. However, after this experience, I will not be returning. They don't clean rooms and watch out for bed bugs. I recommend considering other accommodations, as there are far better options available.

Room desperately needed some attention. Smelled of cigarettes. Shower head didn't work. Holes…read morein wall in bathroom. Stains. Extremely disappointing for the price and star ratings. The clerk was kind enough to spay the carpets in an effort to help the smell, but A couple hours of maintenance/TLC would make a world of difference. Workout room was not good. Pool area was so chlorinated your eyes burned just walking through. On a positive note, the breakfast was good as was the breakfast service! Rating so I remember not to stay again in my travels.

Room rate too high for this place in such poor condition…read more Obviously long neglected. Lots of water mineral deposits. It was clean enough

All drawers were dirty, toilet had a ring in it, shower curtain was too short so water leaked on…read morefloor and I almost fell. No elevator, no hot water in the sink, stains on bed covers, did not eat the breakfast. Location is convenient but there is freeway noise. The person at the front desk acted like it was a movie inconvenience that I lost my key

Enjoyed my short stay here! Hotel was not busy at all. Check in went smoothly and the hotel and…read morerooms seems pretty new and fresh. Beds were super comfy! I didn't take advantage of the bar or restaurant since i was mostly out and about for work. Would recommend this stay when either passing through or if you're looking for a place to stay outside of Boise

This Holiday Inn is my favorite place to stay in Nampa. Every time I've stayed there, the staff…read morehas been friendly, attentive and happy to go out of their way to make my stay enjoyable. I also really appreciate that there seems to be longevity in the staff there--I get to see the same, familiar faces every month when I visit. It's a welcome sight. One person, in particular, is my very favorite: Janice, who run the morning breakfast program, is a true National Treasure. She is so sweet and so attentive, and so proud of the food and the overall experience she delivers. She took the time to learn my name and remembers me each time I come in. She always calls me "young man", which makes me feel special because at 43, a young man I am not. Janice is a true asset, as are the entire bar staff. They create such a fun and inviting atmosphere that draws guests in--not to mention that they are all highlly trained and make EXCELLENT drinks--especially my favorite, the chocolate martini! It is lovely to get your martini and then go sit outside by the firepit and enjoy it. Love this team. Rooms are modern and inviting; everything works, beds are comfortable and the rooms are quiet. The only other thing is the old, cold-war era, truly FRIGHTENING alert systems built into each room. When you schedule a wakeup call, not only does the phone ring to wake you, but then there's this large black box on the wall, which looks like it was ripped out of the DeLorean from Back to the Future, flashes a bright white light and sounds an alarm so loud you'd think that the generator is about to have a nuclear melt down--all part of your innocent WAKE UP CALL. I nearly pissed myself the first time this happened--I thougth they were evacuating the premisis due to a fire or emergency. Turns out, it was just the wake up call!! One thing is I really wish the menu would be changed up. As a business traveller with no rental car, my choices within walking distance are: Burger Theory (your in-house restaurant), Burger Habit, across the street, Burger King down the street, TGI Fridays with their burger specials, and Wingers. Could we maybe do something else on the menu that is lighter fare, so I don't gain another 20 lbs? Just a request. You gotta do it because none of those outside restaurants are going to, and we need to eat things other than burgers every night. As crazy as those last two items are, they would not dissuade me from staying here again, which I have already booked. Come stay at the Holiday In Nampa--the staff will go out of their way to make sure you're haivng a great time and a good night's sleep, a nice swim or workout or anything else you would like. Thanks team! And please give special recognition to Janice--she deserves it!

Great location! Lots of eating options close by. Priscilla was excellent with amazing customer…read moreservice. Close to shopping. Gas station access without leaving the overall parking area. Nice pool. We enjoyed our stay. Pretty quiet. Rooms clean. Property well maintained. We would stay here again.

As a Hilton Honors member, I frequently stay at Hampton Inns and found most of them to be good…read more. if not great. This one is good... NOT great. The positives: The room is big and clean. The hotel is modern and nice. The shower has great water pressure if not a bit wanky from the shower head. The staff is nice, the breakfast is standard but the scrambled eggs, sausage and roasted potatoes made it great. The bad..besides not havinga smart TV.....oh my gosh... in room 216... you can hear every. Single. Footsteps from the upstairs. I don't know if the floor is creaking or what happened... but the 2 nights I stayed here were the worst! You can also hear the TV... from upstairs. I've never heard this before and despite a nice text from someone from the hotel and an offer to give 7000 points, I will never stay here again if I can't stay on the top floor.

We stayed here on June 15, 2025. It was a nice room (we had our dog). We got there early and they…read morelet us check in then. It was a Sunday night and I don't think they were very busy. Gas was $2.99/gal. Ate dinner at Culvers. Breakfast the next morning was decent. They had eggs, pancakes, muffins, sausage and apples. They also had cereal for those who wanted it. Kudos to Benny ...our room was super clean when we got there.

The worst customer service I've ever experienced in my life. I'm actually disgusted by the way we…read morewere treated. When we requested a manager, none was available to help solve the situation. I love best westerns, but this experience will make me not stay at another.

I had my service dog as this is a not pet friendly hotel. I didn't interact with any staff what so…read moreever except for checking in and checking out. When I checked out there was a fridge with water bottles and Red Bulls and I was interested in a water bottle and I asked if they were for sale and the staff said only for check ins. I told them I didn't get one at all for the check in and she just shrugged. The hotel was meh. Rooms were clean but it was a little loud of a hotel. The breakfast was ok. Typical coffee, orange juice, apple juice. The bread was too large to fit in their toaster which was inconvenient. Their oatmeal had a large amount of toppings to choose from but the fruit selection was small. I hoped to see more fresh options.

The room was small but ok, it smelled a little or smoke when we entered but front desk and…read morehousekeeping checked it out and gave us a room spray. I had issues in room 305 with shower getting warm. I took a very cold shower. It apparently worked but was opposite somehow. Lobby was clean but overall stay was just ok. Two stars for being close to airport :)

After being highly disappointed in a reservation in Boise, I chose to go to this hotel nearest my…read moreoldest daughter. When I walked in, I was greeted by a very helpful lady who got her manager to help with the week-long stay. They did an amazing job of arranging a room to accommodate the needs of my youngest daughter and myself. Kudos to this hotel and their dedicated staff for a wonderful week. I will be back on my next visit to the area!

The customer service has been great. I am staying here for work purposes. However, everything has…read morebeen great and so is the breakfast. I appreciate the smiles of every employee I've come in contact with. My room is clean and I like that they carry Dove hygiene products.

This is a great pull through site. It is very clean throughout the RV park, pool area, laundry, and…read moreshower/bathrooms. They sell propane on their site too. They have a well kept pet area. This place is big to get some dog walking in. There is a Maverick gas station across the street with the best diesel price that we found. The staff is very friendly and helpful. The only negative is you do hear loud traffic due to a major road if your up by the office. It is close to the highway, which makes it easy for exiting and entering.

Nice park lots of amenities to enjoy nice clean dog park staff is friendly and helpful had a great…read morestay

Great hotel experience. New, clean hotel, kind staff and a large clean suite style room. The…read morebreakfast buffet was right in the lobby and had a fun warm pastry, omelet and bacon alongside the usual waffles, oatmeal and cereal options. I love the Hilton app which let's you choose the room, and get a keyless entry to the room.

Stayed here with my two cats for a week, while my vehicle was being serviced at the local…read moreAirstream. Excellent staff, pretty good breakfast, all day selection of hot tea and coffee. I loved my room. I stayed in a king size suite. First floor, with beautiful Flowers outside the window. Everything very clean, specially the bathroom. Would definitely stay here again.

Nicest Holiday Inn ever! We got the last room on a night when they were full of evacuees and…read morefirefighters. They were doing a great job of accommodating a large group of tired and grateful people.

I stayed at this hotel for two nights recently. While booking, we were told the total would be $229…read morefor one room, two nights. On the morning of our check out, we found an invoice slipped under the door of our room showing it was actually $229 for each night (a total of more than $500 after taxes & fees)- I would have said this was a communication error, however I explicitly clarified with the front desk upon checking in what the total would be- "that is one room, two nights?" "That is correct." When I went back down to discuss this with the front desk upon checking out, I asked if this was normal for them to slip the invoice under the door on the last day, instead of showing us at check-in. I was told that my complaints would need to be addressed to the 1-800 number.