Mike Hood at the corporate office is very knowledgeable and was helpful in answering my questions…read morerelated to a sliding door we want to have replaced. It is for a unique space that connects an interior room to a sunroom. I was very appreciative of his guidance.

Not ready for prime time. Windowrama has the worst customer service. They act as if they are being…read morehelpful but there is no follow up and plenty of incompetence. We tried to work with Shawn Kelly of Farmington, NY and his in house staff but received many promises and no follow through. I would avoid working with Windowrama. They are time wasters and do not live up to the expectations they broadcast in their commercials. We contacted them in February 2026 any to date have not heard back from them with a final order follow up and it's now July 2026. (Avoid at all costs )

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Professional from start to finish. Showed up on time, quoted a great price, did what they said they…read morewould do, were always friendly when I needed something, and the windows look great. Highly recommend.

Benson repaired all my damaged window screens in his truck the same day he came. He was quick,…read moreefficient, reasonably priced, and pleasant to deal with. He was also respectful of my carpeted floors, offering to remove his shoes before entering a room!

I made an appointment to repair a vertical roller track tomorrow, Abbey called back and offered…read moreShea come in 15 minutes instead. Fast service. Shea quoted me $400 for one section of vertical track plus labor, suggested I replace the 10 rollers per door at $350 x 2 doors, and let me know I didn't need to replace the springs. He told me he'd do it for $1100 credit card or $900 cash. I agreed, went to the ATM, and called Abbey. I told her I didn't trust Shea because he told me the rollers were "under tension" and I couldn't do them myself. She assured me she trusted him. He did the work, the track lined up well and the new rollers were okay, but not a dramatic difference. He suggested I replace the pulley on the garage door, but did not offer to do it. He did not take away any of the old parts, including the rollers. He left the old six foot section of track on the floor of the garage. He did not give me a receipt. I called for competing quotes later and found competing companies charge $400 for the same work One Stop charges $1100 credit card or $900 cash. If you use them, be sure to get quotes from competitors. And you can't assume One Stop Garage Doors are willing to take away the trash they generate. But the work is adequate and was done quickly.

Called them again for a callback on the job. Mike showed up the same day and repaired the issue…read morewhich was actually my nieces fault... We did offer to pay but he would not accept and did it for free. I am very happy and satisfied with one stop garage doors. And really thank them for their honesty and good service. Would recommend them to anyone I know! Thanks guys

Hired Olsi to cut and install two bedroom doors in my apartment - fair prices, communicates well,…read moredoor look great!

I highly recommend, Olsi came by to help repair and assembly broken kitchen drawer. He is punctual…read morewith great follow up and professional. Fairly priced. Will definitely hire again. Thanks!!

Centre Lock is the best I wouldn't trust any other locksmith. They helped me out with an issue I…read morewas having at my house and also at my office where I work. They were quick and responsive, very helpful and knowledgeable. I will only call Centre Lock. Don't trust anybody else!

Very responsive, friendly, and knowledgeable! Reasonable priced too - glad to have called them!!!read more

They did a thorough yet efficient job. The window is now working extremely well. The workers were…read moreprofessional and polite. I do not know whether I could have saved money with another company: I needed the repair as soon as possible and they were available, unlike several other companies that wanted to schedule for the next week. So rather than wait, I went with this company. The price was not super low, but counting time on the phone and their time commuting to and from my home, it seemed OK

We had custom floor-to-ceiling double glass doors with sidelights installed in our apartment, and…read morethe quality of both the materials and workmanship was outstanding, yet cost effective. Vova, John, and the crew were a pleasure to work with. They were professional, responsive, and detail-oriented throughout the entire process. They kept us updated every step of the way from start to finish, which is not always the case in the construction business. We're extremely happy with the final result and would highly recommend them.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.