10/10 Service, ambiance, amenities and food all 10 out of…read more10. Took my mom here for a girls day out and we had a wonderful time. Would definitely recommend!

Experience was 10/10 because of the rooftop pool and it being a nice day. We spent 70% of our time…read moreup there. The spa is nice too but the rooftop is what makes this place, not sure I would come on a bad weather day. The staff were very friendly and helpful. And it was nice that there were plenty of free towels, slippers and lotions/face wash to use.

First time customer Made a last minute appointment for 2…read morePedicures for me and my daughter We were both very pleased with how clean and nice the space was Very well maintained Nice music Excellent pedicure with a full 20 minute of massaging They have a large menu of different spa pedicures but the basic pedicure was one of the best we have had in quite some time Staff was friendly and welcoming Will definitely be going back

Love my gel manicure from this salon! Everything was very clean and carefully done. Very fair…read moreprices and great customer service.

This was a super relaxing experience! I'd never gone to a spa like this before and I went by…read moremyself. The people at the front desk were super nice and gave me a run down of the place. They give you a wristband with your locker key and you have two lockers. One where you leave your shoes before you walk into the spa area and another where you leave your clothes. I was kind of nervous about the nudity thing in the bathhouse but honestly, it felt totally normal and everyone was completely respectful. At no point did I feel uncomfortable during my visit. They have yoga at 2 in the sleeping room which was nice and I got a juice before I left. Overall, it was a lovely experience!

It had been a couple years since my last visit, and this time I brought my husband for his first…read moreKorean spa experience. We checked in after 5pm, and it was pleasantly quiet; most guests were in the common area lounging or eating, with very few people in the baths or saunas. If you're looking for a low-key visit, a Monday evening seems ideal. My husband had a great time, and we wrapped up with a meal at the café. The food was just as good as I remembered, with generous portions.

Hands down the best massage I've ever had. "Why?" you ask…read more Buckle up. I ran in FLUSTERED. I was running late from work. Lukkana greeted me and told me to catch my breath. She set me up with some calming tea and brought me to a private changing area with a locker for my belongings. Everyone in the vicinity checked in to make sure I was doing ok. I was worried that because I had arrived late, I would eat up some of my massage time. No siree! They moved my massage to start when I was ready to begin. I booked the 90 minute Nuansa classic massage. You know how some places start the clock before you've sat down and finish the massage early (aka you pay for an hour and it's only about 45 minutes)? Well! That's not the case here! I got all 90 minutes of my massage. The massage itself: not to be believed. Lukkana started by saying "time to relax". And boy did I. Let me tell you one thing about me - I have the most ticklish legs of anyone I've ever met. Usually, when I have my legs massaged, I kick a hole in the wall and the masseuse files for a lawsuit (this is an exaggeration). Well! Somehow, Lukkana was able to work the muscles in my leg without triggering my dainty ticklish reflexes. I was astonished! Then, you know how sometimes you ask for a firm touch and you get jelly hands? Or the other way around and you're walking out with bruises? WELL - Lukkana made me feel immensely relaxed WHILE ALSO really working the tissue. What a novelty. She finished up with a scalp massage, which is truly the way to my heart. 11 out of 10. Would recommend. Thank you so much for making my day.

Fantastic little spot.. walked in off the street and they certainly made it happen with the most…read moreexcellent technician. Despite not having an appointment the receptionist was so helpful and the technician was so lovely. Everyone was so professional and I felt fantastic afterward.

From the moment I arrived, I felt completely pampered. The massage was incredible -- it was as if…read moreshe knew every knot in my back and exactly how to release them. The manicure was calm and relaxing, and I absolutely love the finish. I started my day with a steam shower infused with the most soothing scents, setting the tone perfectly and allowing me to leave all the stress behind. From there, I went straight into the massage, then the manicure, followed by a couple of treatments and a haircut with a flawless blowout. By the end, I truly felt like a new person. And let's not forget the Milky Way cappuccino -- the perfect touch to an already heavenly day of relaxation.

I am disgusted by this spa and how managers react when an esthetician hurts the client. Here is my…read morestory.. I wanted to go to a "nicer" spa for a facial on my birthday so my mother found this place with based solely on reviews. The esthetician that did my facial was Nancy who had 20+ years doing this. I like a calm, quite environment but she spoke through the entire facial which was not pleasant as this is the time to relax. Given Nancy's experience, I would hope she knew the difference between pimples and skin colored moles/bumps on the face, however.. she did not. Nancy extracted pimples along with two skin-colored moles which bled during the facial and she did not tell me. I could not tell directly after as my face looked red, but the next day as my skin calmed down, I saw the damage that was done. I immediately called the spa to let them know what happened. There are several managers at AF Bennet. The first I spoke with was Theresa, I sent her a picture since I lived in a different borough so I would have to pay a toll. Then, she said I would have to come in so she can look more closely at it as if she did not believe me. I went in on my birthday which is not something I wanted to do but I wanted her to see what Nancy had done to my face. She took pictures and told me she would send them to the other managers. Theresa made it as if it was no big deal and she scratches marks like that all the time and it will go away. I asked for the money back but instead she said "How about you come in on a day Nancy is not there?" Theresa completely ignored what I wanted and gave me some acne cream and told me to cover it as it was under my glasses. I said I should see a doctor because I was in pain, she said just put this on it with another esthetician and there was no need for a doctor's appointment. I wish I listened to my gut and went to a doctor. A month passed and it was not healing. It was red and still bleeding so I called back and spoke with Theresa again but now her attitude completely changed. She was nasty about it but I insisted I wanted my money back. She would have to get back to me. I kept calling and then got another manager Michele, who had no idea what happened even though Theresa said she would share the pictures she took of my face. Again, I was running after Michele to get a response as she was not the general manager. Tina, general manager was finally made aware of the situation when I got ahold of her. I was disgusted that Theresa never shared the pictures she took of my face with her. Theresa took pictures of my face and just kept them in her phone?? At first, Tina sounded sincere about the situation, I had to explain everything from the beginning as Theresa never told her anything. I told her I've been in pain due to the negligence of Nancy. I was refunded when I told her it was healing and that I will not come back. She said I need more details to know what is going on with your face. So, I sent her the information and she told me it must be an underlying condition. This would have eventually come out anyways. I never had a problem with this area before and I get skin checks every year yet a general manager read a summary from an MD and determined this. I am absolutely appalled by all of the people at this place. If this was their daughter, sister, etc.. I bet their reaction would be different. I am now going for a confoccal imaging procedure to make sure everything is ok and they do not want to pay for this. If I have to take further action after the procedure, I will take them to court. This place does not care about people. I would look elsewhere if you want a facial!!

This is the third Woodhouse Day Spa location I've been to. Every time I visit one, I have a pretty…read moregood experience. I decided to come here as a treat for myself for my birthday back in April. I made a late morning appointment for a massage on a Friday. When I arrived, I checked in at the desk. I was given a robe and slides to wear. I went in the changing room to change and went to the relaxation room to relax. One thing about it. This place was busy! The relaxation room was a bit full, which wasn't all that relaxing for me. While I waited, I had to fill out a form which goes over a few medical things and asks if there's any particular areas you'd like them to focus on or avoid. Next, I was called in for my massage. Overall, the massage itself was very relaxing and just what I needed. After it was done, I sat in the relaxation room for a few minutes and then I went to change and head out. Overall, I had a pretty good experience here and would return.

Signed up for a facial with a peel online. Only to be told when I got there they won't be doing any…read morepeels till fall. WTF. Never heard of that. Pushed me into a 50 minute hydra facial. Was ok 295! Plus told her I did not like liquid spf. She announced after she put it on me and let me know how I liked it. I don't like it. I am all broken out. Ridiculous truly.

I adore this spot! It feels like a little oasis tucked into Gowanus, the kind of place where you…read morewalk in and immediately exhale. I recently visited during their community hydrotherapy hours, which include access to the hot tub, cold plunge, sauna, steam room, and outdoor space. When the weather's nice, the lounging areas outside are especially lovely. They offer small, thoughtful touches like strawberries, almonds, and tea to sip between rounds. The vibes are truly calming and the staff are warm, welcoming, and attentive without being overbearing. You can rent a robe or bring your own, and there are lockers, rain showers, and great-smelling products available to use. It may not be the fanciest spa in the city, but I always leave feeling grounded, cared for, and reset.

Came here for a girls work retreat, LOVED IT!!! So relaxing and user friendly, the massages were…read moreAMAZING and the staff was sooo nice