We can't say enough thanks to Michael and the crew at Infiniti for getting us into our new home so…read morequickly and (relatively) painlessly!!!!! Michael came highly recommended to us from family members, who had just used him for their mortgage, and were very happy. Unlike other mortgage brokers from "big name" firms that we had initially spoken to, Michael actually took the time to listen to what we were looking for (an FHA 30-year fixed mortgage, at the rate we wanted), and went above and beyond expectations to ensure that we would qualify based on our unique financial picture. He was extremely reachable - I work late hours, and would often send him emails at 11:00pm or later, and have a response from him by the next morning. Michael also took the time to explain the loan process to us, which was really important to us as first-time home buyers. Michael made the whole process far easier and quicker than we had expected. Most of the loan documents that we received from our lender were signed and submitted electronically, and the first time we actually met Michael in person was at our closing! At our closing, the attorneys and real estate agents were all amazed at how quickly Michael was able to secure our loan, and the rates and credits that he was able to get us. He even gave us a housewarming gift! That is the kind of service and thoughtfulness that we would have never expected from a larger firm. We definitely would use Michael and Infiniti again for any future financing needs. I very strongly recommend them!!!

I bought my first home with the help of Mike Alexander and it was the easiest experience! Mike was…read moreinformative and responsive. He ensured I understood everything, every step of the way. He provided me with valuable feedback to make the financial decisions that were right for me. I was referred to Mike by family and I will do the same. Mike's the best!

Ryan Mecum and his team from Guaranteed Rate were recommended by Lynn Reidl from Dreamtown Realty…read more I was seeking a jumbo purchase, and had numerous complexities in my financial picture (recent conversion to partner in my firm, a previous credit issue, and retaining my current home as a rental). When Ryan and I met, he asked me to communicate my needs and perceived challenges. We formulated a plan together, and the execution and service was off the charts! On top of the amazing experience in purchasing my new home, Ryan and his team assisted me with direction on other wise financial actions (and introduced me to an amazing wealth manager). Thank you to Ryan's team - Jason, Pam, Patti, and all the others who made the process seem easy. I have already referred Ryan to coworkers, and will continue to recommend him and his team to everyone I know. Thanks Ryan!!

Guaranteed Rate was recommend as a possible Mortgage lender by my Broker. My own bank's Mortgage…read moreBroker was slow to respond and kept forgetting who I was. From the moment I spoke with Ryan Mecum, at Guaranteed Rate, I felt I was in good hands. He was warm and friendly and outlined very clearly how his company worked. When I got off the phone I felt that I was definitely with the right lender. In the days that followed his staff monitored the many details the process involves. They patiently walked me through the documents that had to be submitted, reviewed or signed. Jason, who was assigned to my file, became my guardian angel, watching over my file with a keen eye and calling me almost daily to review what had been done and what had yet to be done. He always first greeted me warmly and then got down to business. The DocuSign system that this company uses is a streamlined program that takes you step by step through the actions that must be completed. The electronic signature moves through each page and stops where an initial or signature is required. When the key is pressed your signature or initials are recorded on the document and the paperwork is completed in a matter of minutes. One time when I was asked to submit my Social Security card I erroneously submitted my Medicare card instead. Twice more I was asked to submit my Social Security card and wondered what was wrong with their equipment until Patti wrote me a tactful email indicating my repeated error. I called her after finally sending the correct document and apologized. She was so warm and understanding that my embarrassment (I am a senior) disappeared. She also bent over backwards to assist me with passwords and security codes. Whenever I hit a wall because I was confused I always relied on my angel, Jason, who could hear my frustration and would sooth me with kind words and explanations. Once, I became alarmed at a document that seemed to be filled with financial errors. I left Jason a message of anger and suspicion. As usual he responded rapidly and in his calm and friendly manner explained in clear language without talking down to me what the figures were and what they meant. I was relieved, my stress level dropped and I was at peace with the world once again. I laughed at myself when I recounted this experience to a friend who reminded me that I had told her how Jason was always able to assist me when anxiety appeared to be stalking me around every corner. When Jason was on some days off with his family Jim, his coworker, responded to my plea for help as quickly as Jason would have done. He was delightfully personable and I felt like we had known each other for years from his friendly manner. He picked up where Jason had left off and was able to respond to my questions and concerns the same day reassuring me that my loan eligibility for my dream condo was indeed possible. Pam and Michael also assisted me with consideration and kindness with their part of the process when I ran into bumps. I never once encountered anyone there who caused me to feel awkward or slow. Much the opposite I had the impression that at their team meetings they were determined to guide me gently through what can be an overwhelming and challenging process. To summarize, the team of employees at Guaranteed Rate is, in my opinion, first rate. Under the leadership of Ryan Mecum they emulate his personalized caring and dedicated style. To a person, they share his commitment to doing a quality job, in a clear, expert and efficient manner. They understand that they may sometimes be dealing with a confused, befuddled, elderly and overwhelmed person who can easily get lost in this process. What is most clear is that they individualize their clients and want to support and champion their dreams. Thank you folks for making my dream come true. It would not have happened without your dedication and earnest efforts on my behalf.

Highly recommend this company!!! Tory secured a commercial…read moreloan for me in Jan of 2009 when no bank was lending. Amazing service and worth every penny!

I have had the pleasure of working with Tory and his team on two (2) home purchases and at least 3…read moreRe-Fi's. I can honestly say CRMS are super ethical, attentive and customer focused. They never lose site of the fact that thier job is to shepherd you through what is a very difficult and potentially painful process...and they do it with class and style. Highly Recommend using them for your next home purchase or refinancing opportunity!

My wife and I just closed on our first home today with the help of Jeff Magee and the team at…read moreMortgage Resource Group. Jeff was always available with kindness and wisdom to answer any of our questions and set us in the right direction. Even very early on in the process we were given great options and never felt pressured. We were given the space to make our decisions and are very happy with our rate. We would highly recommend Jeff and anyone from the team here.

Jeff and his team at Mortgage Resource Group were a fantastic resources as my wife and I navigated…read morethe home buying process for the first time. Jeff was thoughtful, patient, expert, and most importantly, kind. There was never a moment where I felt that I couldn't ask a question or try to obtain additional information. Jeff has now also walked us through a refinance of our current mortgage, and I'm so glad we've stuck with him and Mortgage Resource Group. They are truly incredible assets in the home buying experience.

As first time homebuyers, you want somebody like Heather on your team. Heck, even if you're not she…read moreis an absolute asset! In my case, my boyfriend and I were jaded after a negative experience with another lender who rushed us and did not explain anything about costs or prices until after our credit was hard pulled (don't make that mistake!) Heather was referred to us by a friend who heard our plight, and thank God she did. Heather was timely, professional, and took her time with us to explain every single detail/answered all our questions. She was patient and helped us to understand what was going on at all times and made the entire process as smooth as possible. Now we're walking away with not only one but two great rates for two different properties. I can't recommend her enough.

I can't recommend Heather enough. I've done two different mortgages with her. Both went…read moreseamlessly. No surprises. Well informed. Prompt. Accurate answers. Zero nonsense. Her worksheets helped find a price point which worked and also helped us choose a home. I will definitely use Heather McRae specifically again.

The mortgage process could not have gone more smoothly. Esther and Allie were so easy to work…read more Because if that it entirely reduced our stress with the purchase of our new home. It was great to get updates all along the process. Closing was smooth and easy. We are very happy and recommend Key Mortgage to anyone considering a new home purchase! Thank you, Esther!

Esther and Key Mortgage made our refi process smooth and easy. Esther communicated with us on a…read moreregular basis and the app made it easy to upload the required paperwork and to track the progress of our loan. I highly recommend Key Mortgage and Esther Phillips!

Recently heard about the Mortage Marketplace on the radio while I was looking to get qualified for…read morea loan. I worked with Doil from start to finish and I definitely got a great amount with a great rate too! Way lower than the rest of the market. There was alot of things taken care of too that I'm beyond happy about. I will highly recommend Mortage Marketplace and have referred him many more clientele. Anyone that's looking for a home without all of the sketchy stuff from the banks. THIS IS the place you need to go. Thanks Doil!

Like everybody else that is looking for their first home, I did not have prior knowledge about the…read moreprocess, I spoke to multiple mortgage companies until I found Mr. Doil Kim. Let me tell you he is a true professional. Our conversation lasted over two hours which he went over the details of everything. After he got my trust, and I perceive with her through the process there were some twist and turns but he was very patient with us and honestly he got us the best deal possible. We are still amazed, and our deal would not have been done had not we went with the mortgage market. This company is highly recommended myself and all my friends use him. Please trust him for his professional services. You will not be disappointed. Thank you Doil you are the best.

Excellent experiences with Mark Kowalik and Cross Country Mortgage. Mark is licensed as both a…read moremortgage broker and realtor and we have used him in both capacities for multiple investment purchases in Chicago. We have closed a number of deals with him exclusively and have recently refinanced six condos to lower interest rates. Mark has always been professional, proactive, and ensured a timely and smooth process, even with elements he is not directly responsible for--he goes above and beyond to coordinate with all involved parties. He is responsive and available when you need him. Highly recommended!

Mark was an amazing mortgage lender to work with. I shopped around for a while on picking who to…read morework with on my refinance and I'm very happy to have picked Mark. He was extremely knowledgeable and just very honest about the process and the different options I had. I would recommend Mark to ANYONE looking to refinance or buy a home. 6/5 Stars!