We are submitting a case with the regulatory services NCUA. They have held CDs in a very low rate…read moreand refuse to help rollover to a better rate even though we are ok with paying the fine. This has cost us thousands of dollars. They make the process impossible and do not respond to requests. A simple rollover is not complicated going to an established firm. They do not answer the phone, and do not help with the process. Do not deposit money in any type of CD with them, they will hold it hostage and will not let you withdraw it or rollover when you are losing money everyday. There were reviews on this before with yelp and they were deleted. I am doing this to warn people and if you are having trouble with customer service I urge you to file a case with the NCUA, call them and have a rep help you.

I initially gave a horrible review. However, I have had to spend an enormous amount of time in this…read morebank recently. The bank team has been outstanding and understanding. They have walked us through every step of the process. I highly recommend this financial establishment

Lovely staff excellent service !! Lovely environment all my questions and concerns were addressed…read more.. staff is determined and willing to help in all ways possible... process is quick and easy .. good credit bad credit they work with it all.. highly recommend ! you will not be dissapointed :)

First time customer walked in greeted with a smile. Went during my lunch hr Ms Norma really helped…read moreme was in and out made it back on time definitely recommend. Like the way she explained all the details about the loan and payment options.

Excellent service , and a great foundation to build your credit . Patience and kindness is all I've…read moreever experienced . Of course if your layr u will receive calls but never harsh or unkind words completely workable and accepting . if there is any place u need to go to ask for a loan here at this incredible place with wonderful people is the place to go. never have I ever experiences bad vibes or dirty looks they are amazing

I would like to personally thank the Brownsville Western Finance Team for assisting my family with…read morea small loan. I highly recommend Ms. Salinas, Western Finance Manager and her team for treating us with the utmost regard and courtesy by providing my family the best customer service. The delivery of services specific to our immediate needs were addressed in a efficient, courteous and professional manner. We arrived at their establishment on June 21, 2019, several minutes past 5:00 pm (closing hours). Without hesitation, Ms. Salinas treated us with respect and she was receptive to our needs. I urge anyone in Brownsville who is in need of a loan to contact this office, head to their office, ask for Ms. Salinas or her staff. Their was no judgement on their part, they completely understood and within less than 15 minutes we had our loan. Thank you Western Finance Brownsville. I look forward paying this loan in full and appreciate the respect you showed my family (my mother). You are a true example of how this industry should work. Thank You! - Jose, Houston, Texas Me gustaría agradecer personalmente al equipo de finanzas occidentales de Brownsville por ayudar a mi familia con un pequeño préstamo. Recomiendo a la Seniorita Salinas, Gerente de Finanzas Occidentales y su equipo por tratarnos con la máxima consideración y cortesía a mi familia y por ofrezer el mejor servicio de atención al cliente. La prestación de servicios específicos para nuestras necesidades inmediatas se abordó de manera eficiente, cortés y profesional. Llegamos a su establecimiento el 21 de junio de 2019, varios minutos después de las 5:00 pm (horario de cierre). La Senorita Salinas nos trató con respeto y fue receptiva a nuestras necesidades. Insto a cualquier pesona en Brownsville que esté en necesidad de un préstamo para ponerse en contacto con esta oficina, diríjase a la oficina, pregunte por la Senorita Salinas o su personal. El proceso no fue un juicio de su parte, ellos completamente entendieron y en menos de 15 minutos tuvimos nuestro préstamo. Gracias Western Finance Brownsville. Voy hay pagar este préstamo en su totalidad y aprecio el respeto que le mostró a mi familia (mi mama). Son un verdadero ejemplo de cómo debe funcionar esta industria. ¡Gracias! - José, Houston, TX

Highly recommed them, the ladies are awesome and very helpful and understanding, the service is…read morefast and easy.

This place does not even deserve a rating, i asked for help during this time of pandemic. They just…read morereally didn't want to hear it. They have no compassion for anyone during this difficult time. I am trying to get a buy out from another company and they stated they only wanted cash. What the hell?? Well, I know now not to refer anyone to this company, and the name Discount Title does not fit their company more like "We don't care about you Titles".

Very friendly and helpful staff they help me obtain my mortgage at a low interest rateread more

They are not real the approved me for a loan and now they don't answer or they say I have the wrong…read morenumber

Very friendly staff and customer service was great, was able to get approved fast and was easy to…read moreget the funds I needed

Coastal Insurance Agency provides they best customer service & competitive quotes. Their new…read morelocation in Laguna Vista is beautiful & conveniently located as well!

Unfortunately, our particular dealings with Coastal Insurance of Port Isabel, Texas, have been…read morestressful as well as time-consuming and could have potentially ruined our reputation with Progressive Insurance Company along with our credit rating. In mid-May, we visited the Coastal office to pay our annual fee on an RV. The person we spoke with ran the routing number from a check and we went on our way. A week later, we received an e-mail stating insufficient funds. Initially, we thought our bank account had been hacked and cleared out. On checking, there had been no activity on the account, nor had Progressive made any attempt to withdraw funds. The next morning, we returned to Coastal Insurance, and they again ran the routing number. At home, we realized they had charged us $20 more than the week before. I called Coastal; they told us it was an insufficient funds charge. When I stated our bank had not had any activity, the Coastal rep told us (after brief discussion with someone on her end) that she had input the numbers "correctly," and therefore it was up to us to deal with Progressive "on that." During the three following weeks, I made calls to Progressive trying to resolve the issue. Their agents were nothing but extremely helpful. On the first call, they immediately removed the insufficient funds charge. We then received a cancellation notice from Coastal along with a $52 cancellation fee. After talking with Progressive, that charge was also removed. Still no bank activity, however. At this point, we still thought it must be a glitch with Progressive's end. On a third call to Progressive, the agent and I finally figured out that Coastal Insurance had indeed input the routing and bank account numbers incorrectly. Problem solved. After all this, we were still receiving cancellation notices from Coastal. In addition, mailings were informing us that a hold had been put on our ability to pay by check with Progressive (should we wish to reinstate our policy). At this point, I returned to Coastal's offices and asked to speak with the owner. Her first response: "Why didn't you come to me?" We had already made two trips to Coastal and placed a phone call in which her representative had told us to take care of it ourselves. I'm not sure what else we should have been required to do at the time as a customer. My opinion is that the owner showed no real remorse for this incident and as a customer, I felt reprimanded. We do have paperwork to back up this review, and Progressive has noted in our file that it was the agent at fault.

I have been a VFCU member since 2009 and LOVE it!!! I have used VFCU for multiple transactions…read more(car loan, consolidation loan etc.). Recently I completed a Consolidation Loan and was lucky enough to have worked with Lupita Torres. She is very knowledgeable, patient, and went above and beyond to help me button up the loan in no time. I highly recommend VFCU for all your Credit Union needs. I wouldn't go anywhere else!! Thank You VFCU!!!