Quick and friendly - reasonable prices for downtown Norfolk. Would definitely use them again.read more

Yes, I totally recommend this shop! Absolutely amazing work and customer service. I'm sure I'll be…read morea returning customer. Great value and quality of work. Lovely Grace fitted and hemmed my new dress beautifully. Thank you all so much!

I took three long sleeve shirts in, 2 to make into short sleeve and one just needed a button sewed…read moreon. She shortened the sleeves on ALL the shirts, so my $80 shirt that needed a button was cut to make it shirt sleeve. She was in a hurry and paid no attention to her written instructions on the receipt. So I have a ruined shirt and she did not want to offer any compensation saying she could not afford it. Eventually I got her to write a check for $20. Do not trust this shop with anything you value.

Long story short, save yourself a lot of frustration and go somewhere else. In summary: forgot…read moreabout my items, when I showed up rushed the job to where I had to get it redone elsewhere, incorrectly performed work on a second item twice, slow turn arounds. Detailed explanation below: I dropped off two items, a fabric briefcase that needed a patch sewn onto it and a jacket liner that needed a zipper replacement. There was another reviewer who took issue with pre-paying for services. I don't necessarily agree with that, as it is fairly normal for small businesses to require payment up front. This does, however, become an issue later on in this saga. Owner stated services should take two weeks. Two and a half weeks later, I return to the shop only to have the owner state she does not remember me (I presented her my receipt). Eventually she finds my items only to realize that she had completely forgotten about them and had not even started the work. Asks me to come back. This is the first indication I had that I should probably take my business elsewhere, but again I had pre-paid so this was not an easy option. Upon returning to the shop, she had completed my briefcase work, but again needed me to return for the jacket liner. It was obvious she had rushed the job just to get it done, and within a week the stiches started falling apart. She had rushed it to the point that there were significantly less sitches in the patch than were needed and I ended up having to take the briefcase elsewhere to have the work redone. In regards to the jacket liner, I returned a week later (now 3.5 weeks after initial drop-off) only to find that she had installed the incorrect zipper type. Being a jacket liner, it required a reversible zipper. She installed a traditional zipper which was both incorrect and made the jacket liner unusable as an actual jacket liner. I returned the liner to her at which point she stated "oh you want a reversible zipper? I will need to special order that. It will take one week to arrive and then two weeks to sew it on." I asked for a new receipt because I had a suspicion she would not remember me otherwise. Three weeks later (6.5 weeks after dropoff) I return for the jacket liner a third time. She, as predicted, did not remember me and told me I had already picked up my items even though I had handed her my reciept. She eventually found my jacket liner and once again the wrong type of zipper was installed. She then proceeded to argue with me despite me reminding her that she specifically said that she needed a week to order the correct reversible zipper. At that point, I just took my items and left. Save yourself the trouble. Go elsewhere. Norfolk Tailor at the MacArthur Center has worked out extremely well for me in the time since my debacle with Mina's Sewing Shop.

I took my tuxedo pants here to get hemmed as I was going to an Orchestra. They told me it would…read moretake a few days, and they actually finished them by the next day. They were so friendly; the quality of work was great and the value was even better. The service requested was exceeded, and I will definitely be going back.

Excellent service, price and quality. I drive far just for her services. She does amazing work.read more

Very nice and gave me the perfect taper and length on my pants. They'll help you look your best!read more

She's the best. I called in around 5pm on a Saturday to see if she can work on my husband's uniform…read morefor us to pick up on the SAME day. Yes, it was a last minute type of situation we were in. She agreed to have it done before the shop closes. We went in, dropped off the uniform and walked around the mall to pass time while waiting. She texted me within 45mins to pick up. Husband tried on the uniform and it was perfect. We couldn't thank her enough!

Beware she is a scammer after doing a very lousy work on my gown she will tell you she will fix it…read moreand then will charge you triple the amount she invoiced you without prior notification. When I told her she did not inform me first she hot mad. Never again, do not go here.

They did an amazing job sewing things my navy dress white top they did it in 2 hours for no extra…read morecharge they also accept card if your in the military highly recommend!

She saved the day!! Was open later than the NEX, and helped me Alter my Navy Dress whites, same…read moreday!!! Very sweet and caring! Beautiful job!!

They are so fast!! Have gotten my uniform squared away well before I needed it, most times same day.read more

Sarah got me looking incredible for my wedding day. She even managed to work with my filipiniana…read moresleeves because they would not sit on my shoulders right. She never worked with my kind of sleeves before but she found a way and they fit perfectly for my wedding day. Sarah and her assistant are extremely sweet, professional, and extremely transparent about the changes they do and what they are charging you for. Book with them! I swear you won't regret it!

I was part of a beauty pageant. I needed Sarah to hem a lot. I needed my gown hemmed, a cape sewn…read moreon to a costume, and a few pantsuits hemmed. Everything was PERFECT! I HIGHLY recommend Sarah whether it's for hemming or to make a dress for you. Yes, she makes dresses. She didn't make anything I'm wearing but she sure enhanced it. Thank you so much Sarah you will see me again.

I had a beautiful shirt made. Love it! Still wear it and always get compliments! Thinking of having…read moreanother made!

Josh, thanks for the First Class Service and World Class workmanship…read more I will be back!!!!

I will just let the text between the owner and myself speak for itself. I am so disappointedread more

Mrs P's alterations is second to none! She gets it right the very first time! I wouldn't even dream…read moreof going anywhere else. Her work is done promptly and the prices are affordable! I would highly recommend her for any of your alteration needs!