They are just like the rest thieves asking more than what the market is at extremely more.read more

I come to Yelp for its vast and savvy form of guiding me in whatever direction I need. I don't take…read moreit lightly when they advertise a certain special and knowingly tell me they won't honor it. Not only did they tell me they wouldn't honor it, they also explained that they have many specials and offers listed throughout the store that aren't valid. I only obtained this info after showing my yelp check in offer and being told they don't accept Groupons. Obviously, I wasn't using a Groupon and when I repeated Yelp for the 5th time is when I was affirmed that not only do they not honor them but they don't honor my of the specials listed on the walls. I gave him a puzzled face and only received an..."I know, I'm aware" response. By the way, the difference would've been like $2.50 which is peanuts but I value work ethic and these people don't. How could you knowingly deceive people even when I called over the phone to ask? By the way, the place in Downtown which is where I should've gone has a better exchange rate. If it wasn't for the dismal rain, I would've gone. Don't play with me by offering some fake yelp offer just to lure people into your place which is INSIDE of a Dunkin Donuts. Literally, not even Starbucks because you clearly don't have that amount of class. ::scoffs::

I had gotten some foreign money in tips so I came to this location to exchange and Debra helped me…read moreout. Wow she was so nice and friendly gave me a water and waved the fee because it was my tips! I highly recommend this location!!!!! So professional and fast!

I have lived in Miami beach for a decade. And have exchanged money in many places. Yesterday was…read moremy first time coming here. The woman was pleasant. Super pleasant. She made sure i got the correct amount and only charged 5 bucks for the exchange. It was a tad under the reported amount (like a couple cents per dollar and the rate changes daily anyways, im not mad about it). Im happy to exchange money before my trip without dealing with airport fees, giving my passport to some random countries booth to photocopy, 10% fees, or shady foreign atms that don't dispense the money etc.... ill be going here before every trip. I def recommend this place. I can't believe i didn't go here years ago. There's a reason this place has been here for years and many others in the area have closed.

Servicing members of the military and their family's, Navy Federal Credit Union has physical…read morebranches in most major US cities that is close to a military base or a large retiree population. My brother has been a member since he joined the USMC, and as a retiree, uses them for most of his banking needs. With two branches in Miami, we went to the closest one to the Port of Miami. I'm a member too (through him), so I did some banking while we were there. A lot of the transactions can get complicated, so the wait can be a bit long. There is a greeter who asks how they could help...any personal banker needs is directed to sit down while waiting for one of five bankers to get free. Things that can be done with a teller, is directed to a single line with 2 tellers. Once I got to front, it didn't take very long, and the teller was very pleasant, apologizing for the wait. I was done quick, with my brother taking a bit longer. He later told me, it had been a pleasant exchange.

Customer Service experience was exceptional. Not only was I welcomed with opening the door with a…read morewarm greeting. I was escorted to the correct lane to complete my transaction. Two tellers were available to assist the customers with money transactions, not to mention they were very quick. I've read reviews from other branches and I must admit.. I was pretty disappointed.. None of that here though. What more can a girl ask for stellar service and no wait.This is a great value pack bundle.

I wish they opened more branches like this one at Broward and Dade Counties. The system they have…read morein place is dynamic and gears towards no nonsense customer service managed by friendly personnel.

Thank you thank you for the service everything fine it's wonderful keep going to make the good…read moreexperience

This Santander branch is setting up the difference when it comes to banking experience…read more Not only you will have financial education being taught by high-standard professionals or a warm cup of cappuccino and healthy snacks, but also the unforgettable experience of learning more about the financial ecosystem and possibilities through dynamic events. For example, what better way to share the importance of cybersecurity in the banking system than by pulling a fictional scenario where the guests need to find the scammer by putting all the clues together? It was an ice-breaking activity that none of us the guests could resist and encouraged attendees to interact with each other. Or even more cheerful and uplifting, a wine tasting sourced from all the different regions that Santander has operations at. We started the journey in Spain, crossing the border to Portugal, then driving north to France, and finally flying over to Argentina and Chile. A comfy trip around the world, carried away by the tasteful spirits without moving from Miami, piloted by the charismatic ‍connosiure, who walked us through the body and composition of each wine that paired incredibly well with each of the hor's d'overs that were matched with. How can I describe the creaminess of each goat cheese tartlet topped with caramelized onions or the asagio shredded Truffle cheese bite, absolutely delightful. Of course, you can never have red wine without some good meat sticks that are tender enough to be topped with Chimichurri sauce. Absolute perfection. The vibes and sense of community are so live at these events, that one of Santander's loyal customers brought directly from Sicilia a box of Pistachio / Chocolate Cannoli because we couldn't miss this sweet destination . Thanks to all the remarkable personalities that have attended these sessions and regularly visited this location, joyful memories can be shared as many networking connections were tight together to encourage more conversations that open the door to more business opportunities with local Santander customers and external professionals as well. By having these discussions, alongside Santander investment and banking professionals, it is the perfect scenario to take action and get guidance right away on the best approach to reach your financial goal and business objectives. I overheard so many exciting projects that were suggested around the different occasions that I attended, that it demonstrates that these events are not only entertaining, but also, a unique memento to inspire new business plans, driven by the smart event strategy that these experiences are crafted. Can't wait to visit this branch again and feel I'm on the right path to economic prosperity. This Santander branch is setting up the difference when it comes to banking experience. Not only you will have financial education being taught by high-standard professionals or a warm cup of cappuccino and healthy snacks, but also the unforgettable experience of learning more about the financial ecosystem and possibilities through dynamic events. Thanks to all the remarkable personalities that have attended these sessions and regularly visited this location, joyful memories can be shared as many networking connections were tight together to encourage more conversations that open the door to more business opportunities with local Santander customers and external professionals as well. By having these discussions, alongside Santander investment and banking professionals, it is the perfect scenario to take action and get guidance right away on the best approach to reach your financial goal and business objectives. I overheard so many exciting projects that were suggested around the different occasions that I attended, that it demonstrates that these events are not only entertaining, but also, a unique memento to inspire new business plans, driven by the smart event strategy that these experiences are crafted. Can't wait to visit this branch again and feel I'm on the right path to economic prosperity.

I transferred $28,000.00 from the Santander shop in Coconut Grove to another Santander bank in…read moreMexico. Only $26,300.00 arrived. After 2 months they would not correct this, or explain where the money went. I am closing my account and cannot recommend banking with them..