I was on break from work, came in looking for a mattress. Due to my back problems I have to have…read morethat right amount of firmness of the mattress. Matt one of the sales person, was really helpful and was very patient with me on finding the right mattress for me. I would definitely go back to him. He is very helpful and very understanding as well.

Started pricing mattresses yesterday and found this mattress store and a very helpful salesman,…read moreTheron T. Before I left, I had chosen a mattress and completed the sale on one that felt great and was on special. Today, two gentlemen delivered it, and they were fast, courteous, and careful. Great service with this purchase, and I would highly recommend others to give it a try.

From the owner: Beds for Less strives to provide the ultimate customer service experience from start to finish…read more With mattresses available for every budget, Our Sleep Experts are happy to assist you in finding the mattress that works best for you!

So, I'll start off by saying I had an awesome experience at their store. My whole time spent…read moreshopping there was easygoing, no stress at all. Usually the wife and I shop for new furniture once every 2 years or so. It was about that time again. I'd remembered hearing their commercial on the radio, so I figured, lets give this place a try. I was honestly tired of spending an arm an leg at other places. First thing I noticed while shopping there was their employees were so laid back, but in a professional sense. No nagging, no slime, no bull crap. Just a few guys and gals helping you out with what you need. Simply put, they helped my wife and I find exactly what we were looking for. The prices were fair, and even threw in an additional discount. We ordered a mattress set, living room group, and bunk bed for our little ones. All of it delivered and assembled by a couple younger delivery guys (who were awesome as well). I can easily say I'll be sticking with them for any other furniture purchases I may need. Thanks guys, your help was much appreciated by the wife and I!

I am absolutely appalled and disgusted by the treatment I received at Crazy Jay's Beds today. As a…read morepotential customer looking to make a large purchase to support my agency's clients, I expected a welcoming and professional experience. Instead, what I encountered was a complete nightmare from start to finish. Upon entering the store, I was not greeted by a single employee. After browsing for ten minutes, I had to approach two young men assembling furniture just to determine if they even worked there, as they had no identifying uniforms or name tags. One of them rudely told me his mom was in the back and stomped off when I asked if he could get her. When the woman finally appeared, her attitude was atrocious. She greeted me with a curt "It's going" when I politely asked how her day was. I tried to overlook her rudeness and proceeded to show her a picture of the item I wanted to purchase. She claimed it wasn't in stock and begrudgingly checked her catalog, only to confirm they didn't have it. I then selected a triple bunk bed and began looking at mattresses. But the ones she showed me were suddenly "unavailable" after I had made my selection. She tried to push memory foam on me despite me clearly stating I didn't want that type. The final straw was when she abruptly demanded to know "what organization are you from" for the receipt, before we had even finalized the purchase details. Her tone was so rude and off-putting that I had simply had enough. I told her directly that she was rude and walked out. As an agency that supports families, I had high hopes of forming a community partnership with a family-owned business-like Crazy Jay's. We frequently purchase furnishings for clients, and I thought working with you would be an amazing opportunity. However, after the horrible attitudes and service from your staff, I had no choice but to take my business elsewhere. It brings me no joy to write this complaint. In fact, it makes me very sad that I couldn't support a local business as I had hoped. But I felt compelled to bring this to your attention in the hopes that you will address these issues. I would hate for anyone else to endure the awful experience I went through. Please take this as constructive feedback to improve your customer service and staff training. First impressions are everything, and unfortunately, Crazy Jay's made a very poor one today. I truly hope corrective actions will be taken. Sincerely, A Very Disappointed Potential Customer

Forget the big box stores and head straight to Derby Mattress. There are no pushy salespeople like…read morein the stores I shopped at before I went there. I knew exactly what I wanted: a two-sided (flip-able) mattress with no pillowtop, medium firm. I was fed up with pillowtops that smushed down. You can buy thick pillowtop mattress covers instead. Much better option. Then flip your mattress top/bottom and head/foot and it will wear much more evenly and last years longer. Every single store I went to told me two-sided mattresses are not made anymore. They lied. Derby Mattress has them. They have every kind of mattress you could want. I've been sleeping on mine for a week now and I no longer wake up with pain in my lower back or neck. The mattress is the heaviest mattress I've ever owned. Very well constructed. It is on a platform bed, so no box spring needed. As far a value goes, Derby Mattress is way ahead. The prices are roughly the same as the big box stores (Slumberland, Ashley, Denver Mattress, Bob Mills), but the construction and quality are far and away better. The sales staff is nicer and much more knowledgeable, too.

I was not pressured in any way, told them what I wanted and looking for in a mattress. I got the…read moredouble sided firm mattress and the support that I needed for a great price. They came promptly to haul off the old mattress and setup the new bed with frame. Highly Recommend Checking Out Derby Mattress.

eight months ago we purchased a Doctor's choice mattress. We are retired couple. Spent 800.00 for…read morethe mattress on sale. It is a piece of junk. It had no support. Lie down and you sink in. Really hard on your back and legs. Will never buy another one . Salesman is no longer there . Really unhappy.

Review - My experience at Denver Mattress, Wichita, KS was one of exceptional customer service from…read morethe minute I walked in the door to the delivery, and all follow-up questions or concerns. My sales associate, David Craft is amazing and should be commended for his knowledge, patience, and honesty. I purchased a bed that had originally came damaged, actually twice. It was clear that something had occurred in the warehouse and Dusty, the manager, assured me that he would take care of this and would do so when it was convenient for me and also inspect any replacement bed before the next delivery. In the interim, I realized that the bed I had purchased wasn't really the right bed for me. I went back into the store to speak with David about new options and the time he took with me vetting out the new bed, the knowledge he demonstrated in explaining to me the features and pros and cons based on my needs, and the entire customer service/sales experience was AMAZING. When I explained my concerns, needs, and wishes, there was never a time that David forgot exactly what I required in a new bed. His honesty is what up sold me to a new Tempur-pedic with NuFlex Adjustable base. During my stay (and I spent a great deal of time in the store and multiple visits) David Craft and Michelle Deppe worked extremely hard to ensure the return of the bed that did not work out, and Michelle did a lot of verifying and follow-up to ensure the new mattress would work on the adjustable base I picked out. Further, Michelle, being an owner of a Tempur-pedic, was able to provide me with a lot of tips and great information that new memory foam bed customers should have to make sure they transition successfully. It is a change. The addition of the new sheets, mattress protector, and most amazing pillows make the deal the very best experience and best money I have spent. The delivery staff were just as incredible. Chase and Joe did an amazing job of ensuring my animals were safe, packaging up the returning mattress set, and then setting up the new adjustable bed. They took some time to ensure I was familiar with its operation, and parts and accessories that came with it. Both are very knowledgable and friendly. Most delivery personnel just deliver and leave but Chase and Joe ensured that I was setup correctly and had all the knowledge in case of power outage, battery backup, and headboard parts that came with the bed. You can have the best products in the world or the nicest of showrooms, but it is the people, David Craft, Michelle Deppe, Chase, and Joe that I interacted with that make the deal. I am an extreme customer service critic and have years of experience dealing with high-end customers, and this experience was so above the bar and whatever they make is not enough. I have bought two bed sets, pillows, mattress covers, and I will continue to be a loyal Denver Mattress customer.

Good priced furniture and helpful sales people really sold me on this place…read more Came on Saturday, May 14, looking for a couch and a bed. An older man named John helped me out. He wasn't pushy, he let me look for a good hour and never really forced any one item upon me. I kinda rambled on about things, but he didn't roll his eyes or feel like I was wasting his time. He was knowledgable and was pleasant to be around. John was so helpful, I came back on Monday and added a dresser and table set to my order. He remembered me and remember about my trip I had taken the day before. The delivery was scheduled for Tuesday, May 17, and Charles and Chris were efficient and very polite. They came in and got it done within 30 minutes. The whole set up and everything. I was surprised they even put the rails up for the bed and everything. I bought the rails separately, so I was surprised. I really liked how you could use your phone number or invoice number to track the truck and where your order is since they give you a 2 hour window to win it's going to be delivered. An entire living room and bed room set done in 30 minutes, I applaud their speed and efficiency. While I'm giving it 5 stars, I will say I don't like the following around of some of the sales people. When I came back to show the wife what I had bought, many followed us around after we had already told them we were just looking at what we had already purchased. John, Chris, and Charles were great. Those three will bring me back again.

Called to have a warranty issue addressed. It's been a month, called today and the service was…read morescheduled 2 weeks out. Service manager Jessica was very rude. Her comments and tone of voice basically told me to go to ****.... Will not purchase further items because of her.

They are by appointment only but it was very easy to contact Dan. I chose to send a text message…read moreand he responded right away. Went yesterday to check out the mattresses and found one I really liked and they delivered it this morning. And took my old mattress out for a small fee. Will definitely recommend them to anybody that needs a mattress. Best prices in town!!

Very helpful and friendly. Great prices on same models as bigger chains. They delivered the bed and…read morebox frame and left them in my living room, not a problem for me, but some people may need more help getting the bed to the room where it belongs. The box frame was damaged and I didn't notice until after they had left. I gave them a call and they came back to replace it, no problems.

Its been one year since buying furniture here, and the couch has not held up well at all. Im very…read moredisappointed that for what I paid it looks like an old beat up idea couch now. I will not buy furniture here again.

it has taken havertys 4 visits to our home to deliver, exchange and repair a sectional that we…read moreordered 2 months ago. they have not been transparent with delivery times or been flexible with our schedule due to mistakes on their part. no discount or refund has been given despite all the mistakes being made by them.

Had a very bad experience at the Minneapolis Home and Garden Show last weekend. I contacted the…read moreMattress Hub and they have not responded to my message. 3 years ago we bought a Human Touch chair at the show in Minneapolis. And nothing went right from the beginning. They billed us before we ever got the chair and that is when I met Justin Callison, who is the lead for the Human Touch chairs sold through Mattress Hub. It got so bad I just wanted them to take the chair back and they would not. Wells Fargo had already paid them and I was responsible for paying off the chair and Mattress Hub was off the hook. Well I saw Justin at the Minneapolis show last weekend and needless to say it was one of the most unprofessional and unlawful displays by a salesperson, that I have ever seen in my life. I'll leave it at that. Just stay away, because once they had my money, they didn't care about us at all.

I had a great experience with the Mattress Hub! They had the brand I was looking for and delivered…read moreit the next day!!

Thank you for the excellent service helping American Legion Post 4 using funds from our recent…read morefundraiser, to purchase 30 beds for homeless veterans. We appreciate your flexibility in pricing to help us stretch our funds and your great service of delivery. Thank you for supporting the cause of helping homeless veterans.

We bought a bed and frame from the manager Jeremy he told us that the legs for the frame were…read moreadjustable turns out that he lied to us, I called him on it and his response was give me $500.00 more dollars and I will give you what you want or you can go to Walmart and buy what are called risers and that will lift your bed so you don't feel like you are sleeping on the floor... If you go to this store record the conversation so that you can do something legally about the situation so you can get exactly what you are wanting.