This company is amazing, came to my house on a sub zero night to get my heating system running…read more When he should have been in bed, Geno was kind, efficient and did an amazing job, sticking around till 2am to make sure everything was running right. The price was more than fair, couldn't recommend more! -Justin Rose

Jesse was great to work with. He was friendly, courteous, knowledgeable and professional. He…read morecleaned and serviced my boiler in a short period of time and came on relatively short notice on my part. I'm thankful to have my boiler ready for the cold months ahead.

They showed up on time, fixed my heating issues and charged a fair price. Always knowledgeable and…read morefriendly, I've used them numerous times and am always happy with their service.

Friendly, knowledgable service. Prices are reasonable. Willing to help when it's cold outside & the…read moreboiler is misbehaving.

Very disappointing...we spent $35,000 to have two Daiken pumps installed into a new building for…read moreheating. After 18 months, they had both failed. Calls not returned promptly, evasive answers to my inquiries, etc...Northern Refrigeration had one pieced together, so we had heat, and finally replaced the other, but cost us over $3000 in labor, as they would not cover the labor to have it replaced. Seems pretty unfair to me. I would never do business again with them. For the money, I would have expected years of service. I still do not know if it was the manufacturer or the installation that caused the failure, as they didn't look into it after my requests.

From the owner: none Northern…read moreRefrigeration & Restaurant Equipment LLC was started to give the business owners of Juneau the oppurtunity to call one service provider to service/repair every piece of equipment in their restaurant.  We are also Mitsubishi HVAC certified and with the cost of fuel oil going through the roof Mitsubishi's heat pump line would be a great and affordable alternative.  The fishing industry in Juneau has been longing for a service provider to meet their demand and very vigerous schedule.  We at Northern Refrigeration & Restaurant Equipment LLC see that demand and see that this industry is vital to the regions thriving economy.

My 80+ year-old mother-in-law, a life-long Juneau resident, suddenly lost heat throughout her house…read moremid-October (2022) right as temperatures plunged. Larry's crew got right to work on what proved to be a pretty nasty situation, involving tight crawl spaces, a buried tank and unexpected cement. We live in Fairbanks, Larry kept me apprised throughout, as his crew got the job done ASAP. A lifesaver as far as my wife and I are concerned.

Terrible communication, poor service, expensive, and utterly unwilling to work with you. I…read morerequested a service, explained what had been done already and what I wanted done. Larry's came in and redid what had already been done and did not do what was requested. When they sent the bill I called them to explain what they did was wrong. They refused to work with me, even after I offered partial payment. The problem was still not fixed. I had another plumber come out, do what I requested Larry's to do, and the issue was fixed for a third of the cost. Larry's continued to refuse working with me sent me to collections after not responding to multiple requests for a reduced bill. They said they'd get back to me. When I asked them why they sent me to collections they said that I didn't follow up enough with them. I paid the collection agency. Do better business.

Charging $300 to replace a fucking flapper in my toilet? Are you kidding me? Taking advantage of my…read moreGirlfriend while I'm at work, a $15 part that shouldn't have taken more than 45 mins to complete? So you think you're worth over $300/hr, in the middle of a pandemic??? No idea how this place is still in business with their ungodly prices. TAKE YOUR MONEY ELSEWHERE JUNEAU! YOU WILL BE SWINDLED BY THESE CREEPS.

Very unprofessional. I was trying to explain a situation to the first person who picked up the call…read moreand another guy interrupted and started yelling and screaming. Our company has transitioned to a new system and we need a current W-9 in order to set up the vendor, plus there were unpaid invoices that our company need to be paid. In short, I was trying to resolve the unpaid invoices and expedite the process, however the male person who could be the owner started yelling unprofessionally. I said I will just call later , after few minutes I got another call from a lady, instead of apologizing, she even accused me of not saying goodbye. Other businesses should be available in Juneau, in order to have better competitor in town.

Timely, Friendly, Professional, Hardworking, and takes Pride in their company and work. This is…read morethe experience I witnessed while dealing with this company. The work was completed in the time it was expected and no hidden costs either. I will certainly do business with them again in the future and highly recommend them to anyone that has need of their services. Thank you.

We went from having too much heat to none after their first visit. The second team arrived for an…read moreexpensive repair to the zone valve and stated the first teams evaluation was incorrect. They then proposed an even more expensive (unnecessary) solution. The second team then jury rigged an incorrect rated fuse in foil that didn't work rather than drive to Home Depot to get the correct fuses which were in stock. This company actually charged us money for work that stopped our heat in the middle of a cold snap and then wouldn't correct the problem until we paid them. Ultimately we had an electrician fix the problem in an hour with a new fuse. Dangerous, sloppy and expensive work from All American Home. I included their values for the owner since they seem to be unaware of them.