Supreme Construction is the worst company I have ever done business with. We are 15 months in, and…read morethe job is not finished. They failed inspection 2 times and have tried multiple times to try to screw us out of money. Attorneys are involved. Akram Syed has not responded to emails and has avoided us for 6 months. We are working with the state to have his and his brother's construction license suspended or revoked.

On Saturday January the 29th my wife and I were shopping for a countertop for our kitchen overhaul…read moreproject. We ended up at Supreme International USA located on Orange Blossom Trail. We looked at some slabs of granite and got a quotation and also got a new sink, backsplash and everything would be included according to our sales person. I asked him about faucets? He mentioned that they do not sell any but I could buy whatever faucet I wanted and that they also would "take care of that" . I also mentioned that the next week I had vacation planned and that It would be greatly appreciated if they could install that week. the sales person consulted with his colleague and mentioned that installation would be possible the second part of that week. We took home the quote to think it over and on Monday morning at 9 AM I went back to Supreme International USA, met with the same sales person that helped me on Saturday. I decided on the granite and he finalized the quote and paid the 50% deposit. On Thursday February 3rd, a gentleman from Supreme International USA came to the house to do the final measurements and he also mentioned that they wouldn't be able to install the sink that we chose because of our cabinets. My wife chose another sink which was $180 cheaper than the one we previously chose and the guy left. On Tuesday February the 8th I called Supreme International USA to see if they had a date for the installation they mentioned most probably on Thursday the 10th. and that they would call. On Thursday afternoon I called Supreme International USA and was assured that they would install on Friday the 11th. On Friday morning at 11Am I received a phone call from Supreme International USA, very apologetic because their truck was in the shop and that they wouldn't be able to install it that day but assured me it would be Saturday the 12th between 9AM and 11AM. On Saturday around 11AM two guys arrived at my house and they installed the granite countertops with the new sink. Once they were done with the granite they took their tools and cleaned up. I asked them about hooking up the sink, faucet and what about the backsplash? The guy mentioned that he only did the countertops and that I should call Supreme International USA and talk to Assam so I did, I asked Assam about the sink, faucet and the backsplash. Assam stated that the plumbing was not included and the backsplash would come later and that he would let me know when. I explained to Assam that I was told by my salesperson that "everything would be taken care of and included." Assam told me that plumbing was never included. I told Assam that I was told differently and that it was Saturday afternoon and I have no water and drainage in my kitchen and that he needed to come up with a solution. Assam raised his voice and told me that this is my problem, not his and that I NEED TO LEARN HOW TO READ ENGLISH!! I assured Assam that my quotation did not say anywhere that plumbing was not included and again several times Assan told me that this is not his problem and again I NEEDED TO LEARN HOW TO READ ENGLISH!! I asked Assam to let me talk to his boss and he passed the phone over to a gentleman by the name of Hassan and he claimed to be the owner. I explained to Hassan what happened and Hassan was very apologetic while I overheard him talking to my salesperson about what he had said to me. The guy even told Hassan that he had never mentioned that the plumbing wasn't included. Hassan and I agreed that he would pay a plumber and that I would pay for the materials and get this solved. Hassan mentioned several times during our conversation that Monday February the 14th my salesperson would contact me to make arrangements to get the plummer out asap and get me a date for the backsplash installation. Unfortunately I did not hear from my salesperson or from Hassan.... I'm absolutely offended that Assam has the audacity to tell me (a client) that I NEED TO LEARN HOW TO READ ENGLISH!! and he raised his voice and was beyond rude to me on the phone. Listen Assam, I speak,read and write 5 languages and English is not my first language. I manage an organisation with several hundred employees and I think that my language skills are just fine. If one of my employees would ever raise his/her voice to a customer or would ever tell anyone that THEY NEED TO LEARN HOW TO READ ENGLISH!! I would fire them in a heartbeat because my customers are too important to me. I always treat people with dignity and respect the way I would like to be treated and that worked pretty good for me. see picture for full review.