Brooks is a con artist. They said our AC was covered under warranty but have no intention of…read morehonoring the warranty. On the phone they said it would be $49; however, after which they charged $95- the guy who came out literally just drew a line through it and charged more for NO WORK they claim there was nothing wrong. Besides the price flip for no work and after the fact without being informed I now have to call a REAL Air conditioning company to have it fixed because it is definitely not working. They are scammers DO NOT USE THEM!!

OverviewReviewsServicesPhotosAbout Reviews from the web…read moreAngie's List 4.6/5 20 reviews Facebook 5/5 19 votes Google review summary 4.2 (36) Google reviews All value 10 unit 6 call 5 house 5 +6 Sort by Most relevant Newest Highest Lowest Dan Wilcox Dan Wilcox Local Guide·15 reviews·18 photos 9 minutes agoNEW Horrible service. Should be reported on Ripoff.com. Cohearse customers into getting a maintenance plan to get discounts on services and or parts and is totally misleading. The techs we had come out are not well qualified to handle repairs, testing, or even talk with folks correctly. I gave them 289.00 for a contract and have gotten nothing out of it. My wife and I feel like we should report to BBB. But posting in places like this and telling everyone to steer away is more effective. Recently we had a leak on outside coil, they never offered to repair only wanted to replace. The price to replace was outrageous. I called another HVAC company, the coil was easily repaired and all is running efficiently. I wasted so much money with this company. Now since this review has been posted here and on other formats, they have been calling. Excuses are not results and I don't need to hear any of those. If they want the complaint rectified, send out an apology letter with a refund of the cost of the service contract. You had is over a chopping block with the irresponsible service and responses to our issue. Now that the public can read our concerns we have the sword. In this day and age of no loyalty, laziness and price gouging Brooks should needs to be aware, they have lost a customer for life. You have our address your welcome to send the refund to that.