Always responsive when I've needed them. I've found them to be courteous and kind. They do a great…read morejob protecting the community. Thank you, WCPD!

Gonna hand it to WCPD, they don't mess around. I've once called in to report a noise disturbance…read moreand a cruiser showed up within 5 minutes. Granted, the police dept isn't too far from us. That said, I wish WCPD would be more aggressive/decisive in going after all the out-of-control drivers in Walnut Creek. The amount of near collusions btw vehicles or ramming into pedestrians is deeply concerning. Things only get turbo-charged during the Holiday season... Launch a Holiday campaign and go after the bad actors behind the wheel. Lives are at stake.

Got our wedding license, it was easy, quick and efficient…read more The online form was easy and quick as well, which made the office visit a breeze

I have been on Hold for over an hour to make a ride to Dr…read more Why? I am a senior low vision. Four calls on hold for 10 to 25 minutes and still on hold 30in as I type to You. I am a disabled person trying to get to a Doctor. Roundtrip is difficult every time. The digital record on my phone will show how many times I have to call with No Answer. It's exhausting on I ask for another business to take me to and from doctor etc. roundtrip is terrible .

My experience was pleasant, professional and provided the information needed. The information I was…read morerequesting was not available however she provided me with contact info needed.

This review is directly related to the bad experience I had with Allstar Medical Supply off Mt…read more Diablo Blvd in Walnut Creek. When I called and spoke to Jay at the Walnut Creek Chamber of Commerce about this situation, I couldn't believe the defensive, uncooperative, and unsupportive response I received from him. My expectation from a Chamber of Commerce member would be to listen to the complaint, investigate the situation, evaluate the charges, and negotiate better business practices so both parties can have a successful resolution. This was absolutely not the case with Jay. He had no interest in listening, investigating, or becoming involved with any part of this situation. His quick jump to taking this complaint to small claims court was mentioned several times. My question is why have a Chamber of Commerce if it is not there to help promote better business practices in the community. I felt Jay heard nothing I was saying nor was he interested in becoming part of the solution. He was part of the problem. Don't other Chamber of Commerce members want to know how he is running the Chamber's business??? Aren't they paying the Chamber for better community relations?? Does anyone else have experience with this situation??

Friendly workers I was in and out in less than an hour there's free parking everywhereread more

I had an appointment, my service person was astute and very comfortable to work with. It was easy…read moreto find and a comfortable waiting room. I was seen within 7 minutes. Out on 30, what's not to like!

I came here to be support at a court date. First of all, Judge Susan or something like that in the…read morecenter room, is completely unfair, rude, gave a first time child of 17yrs old No hope, No chance and stated he needed harsher punishment, who says that?! I just feel like we were all treated as criminals when we were just in audience? The child had no chance I'm not understanding the humanity of this judge?? I had to put 1star and that was for the officers in front who were human!

At the window try their best to be helpful, but they are hamstring by the process. Unfortunately,…read morethe system work against defendant. Sadly, this is not a court where an individual can get true justice. More and more an individual is punished for exercising is constitutional right to trial. The commissioner will refuse traffic school after trial for 90% of all case. He also will suspend licenses for anyone charged with speeding in excess of 15 miles over the posted speed limit. The suspension can be anywhere from 7 to 30 days.

Went to their open house and breakfast great place meet 6 hooligans there, got a lot of picturesread more

Well deputy fire chief Aaron Mc Alistar must have seen my 1-star Yelp review because the other day,…read moreout of the blue I received a FULL reimbursement for ambulance services. This after they had sent it to a collection agency and I had been forced to pay it. (See other Yelper who, like me, had received a collections notice WITHOUT a prior bill.) I received a bill two years ago, called Fire department billing office explaining ambulance had refused to take me to John Muir, (in our county and the only hospital on my insurance) and was assured it would be taken care of. Then suddenly a collections agency contacted me. But thankfully, we have Yelp where us patients can finally be heard. Thank you, Yelp! PS I will modify or remove my reviews WHEN the CCC Fire Department changes their unfair and illegal billing practices.

It's understandable that the EDD Office will always be busy, but it's frustrating when you can…read morenever get through by phone; no matter if you call very first thing in the morning, throughout the day or towards the end of the day. You will always hear, "we reached our max number of callers." After striking out every single time, I decided to head down to the nearest office-located at Oakland. When I got there around 11am, a sign was up that they gave out the max number of tickets and no more tickets would be given to ensure they could see everyone. Okay, I probably should've gone first thing in the morning or earlier than opening because a man told me he showed up at 8am and still had not been seen. The security guard also stated try showing up around 7-730am because lines form every day. I was told show up early, the office will start numbers at 8am, but the office isn't open until 9am. I don't know about the hours information I was told, but I appreciated the helpful guidance as this is the first time really going through this whole experience. It would be nice if EDD had a better notification system they could publish so people traveling a ways away would know whether to visit or come a different day. What would also be helpful or something to consider, would be expanding telephone hours. I understand this is a State job, but the public demands are big so finding ways to maximize customer service would be nice; thinking outside the box would be good. It would/could also open up telework opportunities and provide employees with different work shifts that may be a better fit for them-which can boost job satisfaction. With that said, Oakland Office was a bust for me. However, I recalled another review I read about someone's not so good experience and how they left Oakland's Office and went to San Francisco's Office. The people in SF were very nice. You have to sign in when you first get there with security and then take the elevator up to the 3rd Floor. You get your ticket and wait. The office was slightly bigger, no need for security on that floor, the employees all had good customer service (you can hear them when they speak with people) and the average wait time was reasonable-definitely no more than an hour considering the type of service offered. My time there was less than an hour; in & out. I have to mention, I showed up there closer to 2pm and numbers were still being given out-no "we can't service anyone else today." The only downside is parking can be a challenge, but that's SF for you. Pay attention to the street signs to make sure you can park. Other than that, I believe you will have better luck and experience at the SF Office if you can't make it to the Oakland Office pretty early! Also, last tip; remember the email you used from your very first claim-even if it was 10 years ago. Any claims after that and your identity verification will be tied to that email. You will need to go into an office to change it or try your luck to get through Online Support to have it changed. However, once the change request is submitted, switching your email is an easy process, with them doing it on the back end. Once converted they will email you with a link and you may need to reset your password. I must note, I didn't get the opportunity to truly see the customer service from the Oakland Office; I'm sure it would've been fine-they're here to help. I just know it's already challenging to be on unemployment or disability, and I wish you all luck-you will need to stay committed to getting through if you need assistance. Last thought: It would be nice to get an overhaul of the EDD system, just like DMV did many years ago. Learning the needs of the many and how to streamline the system & process would be beneficial. Please note, I'm not knocking it or the Oakland Office, but just sharing my experience with you! If the Oakland location doesn't work out for you, try the SF Office.

I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!