Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

Great friendly service. He was able to have a flexible schedule to fix my Nintendo Switch. After he…read moregot parts on order, it was fixed same day. Could not have asked for a better or quicker repair.

The guys here are AMAZING!!! I brought my tablet in with the screen all messed up! They fixed it in…read morea matter of a couple of hours!! This place is AWESOME!!! If you go anywhere else, you're crazy!

I've been in communication with both Shane and John for months, they sincerely care about taking…read morecare of their customer base, and provide excellent information and efficient communication to those they conduct business with. They wont steer you wrong.

DO NOT WASTE YOUR TIME. I send a message asking if they would be interested in purchasing several…read moreitems most of which brand new in the box steel field . I was told I would hear something the next day, after almost 2 weeks of continuing to call and check and being told that I would be called that day or the following day with an offer. I finally was given the owner's phone number. Once I called him, I have never been to in such a derogatory manner first of all. Second of all, not only was I told that most of what I had brought was obsolete, but the brand from the manufacturer products had all been opened tampered and then also told that most of which were broken. They broken when I brought them up in the manufacturers sealed . Needless to say I went, and I got my products back, not in at all in the same condition, as when I left them do not do business with these people. The owner has zero respect for any customers and will return your items in worse condition than when you brought them.

Very friendly and professional. Extremely knowledgeable. Would recommend to family and friends…read more Was a pleasure to do business with.

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!

Incompetent repair! Filed claim with assurion and drove an hour to Bossier City for repair. Repair…read morewas to replace inner screen. I drove an hour home and the phone literally fell apart in my hand. The Bossier City store actually made things worse. And to make things worse they then began to lie to me saying they didn't have a mobile service and I would need to file a second claim and make the 2 hour drive again. Called assurion again to learn they have no customer service other than filing another claim. All in all, Assurion dropped the ball and now I have to wait until Tuesday to have my phone after filing the claim Thursday. This is not what I paid for. Edit: 1. AI response from ATT is a farce. If someone had actually read the review... 2. My wife's phone was also worked on at the same time. Here's lasted overnight before it also fell apart the next morning. AVOID THIS RIPOFF STORE!

Quick and complete battery replacement on my iPhone 12 Pro. Dropped it off and it was ready for…read morepick up an hour later.

The broken phone fixed my mom I7s In 30 seconds an it would…read morenot call out or except calls and the screen was so messed up u couldn't read it. It would turn off and on by itself. Then he wouldn't accept any money. I will never go anywhere else for phones or phone problems. Bartet2

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

Mike's the man & Chris has the hands! Great service, and…read morewhen I tell you I was out in no more than 30 minutes!!! Mike was thorough and honest about the extent of my damage, and Chris.. macho man with the phone bend (it needed it, and I consented) Will definitely use them again and recommend them to anyone.

They scam you!!! Please do not go I warn you, I paid 48 for a screen protector and a phone case but…read morenever received it after I paid.

I would give ten stars if I could, the man that works there is amazing, he was fast plus super…read morenice, great great work and customer service, my son's phone looked brand new in about 30 minutes, plus he has amazing prices Wich makes me even more thankful because he is not greedy, I just want to say thank you and I will never take one of my electronics to anyone else. Thank you

WASTE OF MONEY!! very rude and unprofessional. You're wasting your money if you go in here. DO NO…read moreGO FOR CELL REPAIR. The guy working that I've had to deal with four times now has been a smart ass since I walked in his store, when they fix my LCD screen it was disabling itself, touching random things by itself.. im a grown woman and he couldn't have the decency to have me in there by myself to talk to me he thought I had to have my mom in there and thought it was funny. I got my phone fixed it was broke in a week & now ive spent $700 on a LCD screen. I don't appreciate his rude ass & could of bought a new phone with the $700 TOTAL that ive soent at this shitshow store. Products are not what they claimed to be. and lets not forget the personal messages i have with him telling me to bring my mom like an immature little kid. When I went into the store he couldn't even look at me and talk to me he just wanted to talk to my mom and said he couldn't talk to me? Unprofessional? Immature? LOL DO BETTER BUSINESS!!