He did great job repairing my iPhone. Very fast service and fair price…read more I recommend SmartFix to anyone needing repairs on handheld electronics.

This was the only recommended place for pc repair I got anyone in town, including the few BestBuy…read moreworkers I spoke it. Pretty quick turn around along with a clear invoice containing an explanation of required repairs. Hopefully I don't break my laptop again, but if do I shall return.

Recently we spent an afternoon driving around and calling trying to find a place to get a new…read morebattery installed in our iPhone 6. The repair facilities were all too busy or not opened. I was frustrated at the time, but am so thankful now. The next day, we ended up in Bossier at B. I. T. S. PC Repair. This was such a great place. I have a disability and getting in and out of car is so difficult. The technician met me at my car and took my information and cell phone. It took about 30 min to complete the repairs. He suggested a couple of other improvements. One I accepted. One I decided it could wait...to save money. Long story short (too late) the service was beyond what I expected. It was fast and skillful. He even repaired the extra item at no charge. I would trust him to repair my computer, iPhone or any gadget. He was accommodating of my disability. His location is right across the street from the main Post Office in the Heart of Bossier shopping center.

Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

Great friendly service. He was able to have a flexible schedule to fix my Nintendo Switch. After he…read moregot parts on order, it was fixed same day. Could not have asked for a better or quicker repair.

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!

The guys here are AMAZING!!! I brought my tablet in with the screen all messed up! They fixed it in…read morea matter of a couple of hours!! This place is AWESOME!!! If you go anywhere else, you're crazy!

I've been in communication with both Shane and John for months, they sincerely care about taking…read morecare of their customer base, and provide excellent information and efficient communication to those they conduct business with. They wont steer you wrong.

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

DO NOT WASTE YOUR TIME. I send a message asking if they would be interested in purchasing several…read moreitems most of which brand new in the box steel field . I was told I would hear something the next day, after almost 2 weeks of continuing to call and check and being told that I would be called that day or the following day with an offer. I finally was given the owner's phone number. Once I called him, I have never been to in such a derogatory manner first of all. Second of all, not only was I told that most of what I had brought was obsolete, but the brand from the manufacturer products had all been opened tampered and then also told that most of which were broken. They broken when I brought them up in the manufacturers sealed . Needless to say I went, and I got my products back, not in at all in the same condition, as when I left them do not do business with these people. The owner has zero respect for any customers and will return your items in worse condition than when you brought them.

Very friendly and professional. Extremely knowledgeable. Would recommend to family and friends…read more Was a pleasure to do business with.

My husband and I have used them for YEARS. Different devices!!!! Always wonderful service. Thank…read moreyou.

Have used them a few times and always have an amazing experience. My PC was randomly restarting and…read moreI took it to Best Buy because my family has the Geek Squad membership. After having to take it back 4 times in one week with nothing fixed, I decided to go somewhere else. Brought it to Computer Problems and the issue was fixed in 2 days. Cannot recommend them enough, they are super knowledgeable and friendly and you can tell they actually care about their customers. Have definitely gained a longtime customer and will recommend to anyone that needs help.