DO NOT USE THIS SERVICE. I am currently out of an iPhone 6s (Order #PSGZSSUYY) because iFixYouri refuses to return my property or honor their own written terms. The Issue: My original invoice explicitly states: "Outbound Shipping: Ship my device back to me UPS Ground - FREE." Despite this, their support team tried to shake me down for an extra $10 shipping fee that contradicts our written agreement. The Ghosting: I have sent multiple follow-ups (Nov 29 and Dec 11) demanding my device back. They have completely stopped responding. It has been over a month of "radio silence" while they hold my device hostage. The Bottom Line: I have documented the entire email thread and the invoice. They have ignored every attempt at a professional resolution. At this point, they have effectively stolen my property by refusing to return it or communicate. I am currently filing a BBB complaint and exploring consumer protection options. Avoid this company-they do not respect their customers or the law. read more

Been there a couple of times, the guys are great, professional and priced fair you'll find them in the shop behind the shop with their sign as they moved. Service is good recommend them ... read more

Beware, if they order a part, it's non refundable from the moment they order it! So if you change your mind the next day, you're out of luck! read more

We were referred from T-Mobile to iFixYouri. We couldn't get the charging cable to fit into the charging port to charge the phone. Joey took great care of us. He fixed the problem within a few minutes at no charge. What incredible service. I would recommend them for any electronics problem. Thanks Joey! read more

iFixYouri - Charging port - IT Services & Computer Repair Near Me - Palm Beach Gardens, Florida

I bought a used iPhone from the Northlake iPhone repair location. I told the gentleman at the counter that I had just lost my android phone and l didn't want to lose this iPhone. They told me no problem we'll put down an app find my iPhone and you'll be able to find it in no time flat. I am guessing he meant it will be easy to find. This is the part that doesn't make any sense when I went back to the store and told them my phone is missing and the find my iPhone button wasn't working. They said that you have to activate it for it to work. When I reminded them that I told them to set it up so that it would work then THEY JUST LOOKED AT ME WITH A BLANK LOOK ON THEIR. read more

Great explanation of needed repairs and remedy. Quick service and replaced screen perfectly. Will return when we need phone repairs.

Fantastic knowledgeable service. Joey was extremely efficient in helping with battery replacement and tips for better usage.

Good luck getting a response from customer service if your shipment to them disappears. They bill you before they ever do anything and provide a shipping label. Therefore if UPS reps decide to steal its up to them to file a claim. No response = no claim. Not a fan. read more

Joey is the best! He's fixed our iPad's iPhone's and my mother's iPhone ... many times. Great guy and very knowledgeable. WE HIGHLY RECOMMEND HIM and iFixYouri read more

Joey was very efficient and professional. Fixed quickly and phone screen works great!

Great service, super friendly on the phone! Would recommend to anyone needing to fix an apple device!

Yesterday my iphone screen crashed. I went to Verizon and they offered to sell me a new phone and could not retrieve any of my previous data. I went to ifix your i on Northlake in Palm Beach Gardens. Scott asked what he could do. I explained the situation. He took my phone, restarted it and all was restored on my phone. The screen worked perfectly. He wouldn't take any money for this. What a great human and business! I can't help but think that the folks at Verizon could/should have done the same thing. Thank you ifix your i, especially Scott. You have my business forever, and I will send my friends to you as well. Jennifer Havenstein read more

They did a great job fixing my phone. Came in to get the acreen fixed and it was done withing a hr.

Needed my screen replaced, Joey was very help and made the process easy and quick. no appointment was needed and within one hour my phone was done read more

They replaced my iPad glass with inferior product. They didn't clean the underside of the glass, so it is always dirty. They also damaged my iPad so that Touch ID no longer worked. After about 12 attempts at getting them to fix this they finally agreed. It's been two months. They have not fix it. Now, they won't answer my calls. What do I do now??? read more

Wonderful service from Wesley at the north Lake him I fix it I shop so wonderfully helpful you saved me your whole service is fabulous thank you so much read more

He fixed my problem in minutes and didn't charge me a dime! I will definitely use him again!

Funny story, my boyfriend left his iphone6 on the back bumper of his car and realized it was missing. We retraced our drive and found it in the middle of a major road smashed. It looked like a goner. I tried calling his phone and it was still receiving calls. I remembered this place was here so we brought it by. They fixed it within 25 minutes and even stayed open passed closing time. We are so thankful! read more

They are very profesional and want what's in the best interest of the customer. My issue was investigated and it was not something that was worth fixing based on the cost versus buying a new lap top! read more

Highly recommend this place. Joey is expert level and takes excellent care of your phone needs. One stop shop and they're quick too!!

Great service and very helpful and knowledgeable staff! I even got a warranty with my screen replacement! The manager Robert is awesome recommend this biz to anyone I know read more

It took a little bit more time than I wanted to take but, this is due to unfortunate circumstances in the world. The company did an excellent job and did not bilke me. read more

Damaged my device. I was warned about this place but, went anyways because it was close to my job. obviously, Will never go back. I saved a patron in the parking lot before the person walked into store and was thanked. At least I helped one person live and not have to bare a damaged device like I have. Don't be frugal with electronics. Better off going to manufacture trust me. I learned. Good luck if you try this place. read more

They were able to do a data recovery on a phone that had fallen into the intracoastal and was a brick. Totally saved me. Highly recommend especially for the highly technical difficult issues. read more

I recently took my computer in to change the browser from Microsoft edge to Firefox. I found Michael very professional and friendly unfortunately the changes to the computer caused more problems and eventually the computer crashed. The computer crashed because I had both browser open and I had difficulty closing windows. I am a senior citizen and I had difficulty with one browser not alone two. In order to help me further I was advised to e-mail Robert I guess to further assist me with the computer, what an inconvenience I thought Michael worked on computers. My advise is don't let Michael work on your computer. My daughter who is not a computer expert had to work on my computer a full day to fix the damage he caused. read more

I was having lots of trouble with my iPhone XS Max charging any more. I tried to clean out the port and try new chargers with no luck. Finally felt it was time to bite the bullet and get a new charging port. Called several places, one no longer exists, the other was a mobile one that wanted $150, and finally found iFixYouri. Called and explained the problem, he assured me they had one in stock and can do it for $100. I was reluctant but needed to do it. Setup an appointment and my wife showed up cause I was working. She talked to Wesley and he did a quick check and realized it was just clogged with junk (I tried cleaning with a toothpick but I guess that wasn't enough). Wesley cleaned out the port and what do you know, it was good as new! He refused to charge my wife or take payment for his services so I promised I'd help him out however possible. They gained a forever customer with that feat of kindness and I won't hesitate to come here or recommend any other place. You don't see that kind of selflessness these days and I was pleasantly surprised. read more

So far every experience I've had has been great at this location. The customer service reps don't try to push any unnecessary costly things to the job. They fix what you ask and then some. If they don't have to do something that'll cost you more money, they won't. They'll find a solution, not just tack on more money to your bill. Great place, fair prices. read more

This company specializes in IPhones and their accessories, including repairs to some I saw were virtually obliterated. A week ago my old Samsung Rugby II phone would only work in the speaker mode. The technician who assisted me took the phone in the back and returned it to me within 10 minutes. Apparently all he had to do was reboot the program which had just been updated. With fantastic service like this, who needs to go to the big Apple store at the Mall. I will be a return customer and the owner can be assured I will recommend his store to everyone I know. read more

Robert very kindly and generously gave of his expertise and time to assist me with my MacBook Air difficulties that plagued my daily computer activities. I didn't have an appointment and I know he was busy but nevertheless Robert solved the pesky issues I had dealt with for some time. So glad I popped in and Robert was there willing to help. read more

Received a very fair quote to replace a defective charger port on my iPhone. Upon inspection, they determined it needed to be cleaned and not replaced. They could have easily replaced the port and charged me, but instead did the right thing by cleaning it and wishing me a nice afternoon. Wow! Great ethics and work! I will return with my broken MacBook Air soon. read more

Told me the repair would take 5 to 7 business days. Took them a month to make the repair and then they say I never left the case with them. So they held my phone for a month AND lost my case. They shouldn't be able to screw people over like this. read more

Beware! Exceptionally poor service from this company. I sent an iPod Touch for battery replacement, with confirmed receipt at iFixYoui in FL on January 10. I began checking in via email after 2 weeks but never received an answer. Called in on multiple occasions and received different made-up status updates on the device with staff there clearly lying to me about what was going on. By March, I was not receiving responses at all by email or phone. I had to file a complaint with the SE Florida Better Business Bureau to get a response. Unit was received back on May 29, nearly 6 months after sending it to them. I suspect I would never have received it back without persistently chasing the company and filing with BBB. Unreliable, unresponsive and slow. Save the hassle and go with a different repair provider. read more

They only get one star because zero stars aren't an option. Don't hold your breath for a return on any phone calls. As far as getting your computer/laptop fixed forget about honoring the timeframe promised. read more

Good service, very fast had my phone that was cracked with green lines done in 20 minutes didn't even have to make an appointment.

I went in to get my back glass repaired and they did a HORRIBLE JOB. Not only did they not have rose gold glass, they scraped the sides of my phone where the back glass meets and it looks SO TACKY. Very unprofessional, 160$ for my phone to look like a knock off apple phone, no stickers on the glass either! SO DO NOT GO TO THIS LOCATION!!! I have seen their reviews on here and I am mortified!!! 0/10 WILL NEVER VISIT AGAIN!! read more

I wouldn't bring ANYTHING here to be fixed. The customer service here is horrible. When they tell you something it really isn't what happens. I have used ifixyouri before when they were first starting out and they did great. But for what ever reason the communication isn't there. If your smart you WONT use this company. read more

This store has horrible customer service!! They told me my phone would be ready at 5 pm on a Wednesday and when I went to pick it up, the doors were locked and the employees were hiding inside trying not be seen even though their store does not close until 6! After persistent knocking someone finally came to help, but to tell me that the "system was down" and I couldn't receive my phone until the following morning at 9 am. When I showed up the next morning to get the phone, it still wasn't ready. This was far more headache than it was even worth! They "fixed" my camera, but didn't clean the lens before attaching a new cover and left black spots all over my camera lens. After all of that they couldn't even fix it right. They are incredibly unprofessional and lack the customer service skills needed to do this job. 10/10 do not recommend. read more

The only place open in Sunday!Great fast service fixed my cracked screen in no time.Thank you

Second BAD experience in a row. My fault for giving them a second chance. Please, for your own sanity and happiness, go to the Apple Store and pay a few more dollars. Not only is i Fix Your i unprofessional, incompetent, but they are rude to boot! Ryan is fos. Sabrina in customer service is over the top rude. Waste of time and energy. I'm warning you...buyer beware! read more

I would not even. Give this place a Star. They are horrible shady sneaky and leave you with a feeling of them being dishonest. I had to go back 5 times with the same phone. A simple phone call would have been acceptable to tell me when the repair was complete but that is even too much for them to handle. Needless to say I still don't have my phone and have paid a couple hundred dollars, they lost my SIM card and made zero attempt at making the customer happy. NEVER EVER WILL I GO TO THIS PLACE OR ANY OF THESE RANDOM FIX IT PLACES read more