To Whom It May Concern:…read more This is a complaint letter about my homestay. According to the bill, I pay $ 820 Canadian dollars for 3 weeks and an extra day. When I received Mrs., I was assigned a room in the basement of her house and she handed me a copy of the keys to the basement and my room. I could never close the door of my room because it is damaged or stuck. She was very nice to me but she never explained the rules of the house to me, except when I asked for the wifi I had to pay her $ 18 Canadian dollars for the internet service, which is not included in the homestay, so I had to pay for it. During the first week for me everything was a new experience, especially the room where I slept. The bed is lined with plastic, as if it were new and never have removed the plastic. This is extremely uncomfortable and hot at night, as well as noisy since moving at night makes noise. Also, in the mornings I wake up with a sweaty back because the plastic prevents any type of ventilation. In addition the basement is extremely and unbearably humid. The first morning I noticed puddles on the floor. At first I thought that I accidentally spilled a glass of water but I realized that it was simply the humid environment. This basement has no dehumidifier. When I told Norma about the humidity in the room she told me that there was no problem and placed a small heater in my room, which she herself plugged into the socket. This did not work ,since the following mornings were just as humid and I woke up sneezing from the same moisture/mold/mildew. The basement had a washing machine but no dryer. The only time I used the washing machine my clothes took too long to dry even some clothes I had to use them a little wet. This is terrible and unacceptable. It is actually insanity. At first she only put a single roll of paper in the bathroom. When I asked for more she was in shock! The basement was shared by two people. Each had their own room but we shared the bathroom, so a a single roll for two people is very little and insufficient. The homestay payment included breakfast and dinner. At first the food was good because it was fresh and freshly made, for example we were fed lasagna, rice, salad, juice, tea or coffee, beef and chicken. In the second week the food was bad because it was not fresh. It seemed as though the pantry had gone empty and she served us food scraps. On Friday, August 4, the lady of the house told us that Hansa had spoken to her on the phone because the students had not covered the total payment for the homestay. When I say students, I mean me and my roommate. From that day on many occasions has commented again the same even looks angry and is a bit rude. TO BE CLEAR, I HAVE PAID. My roommate and I went to the second floor of the Hansa building to ask Emma (Homestay Manager) and we explained the situation. However she said that it was too late to do anything and that we had to report from the first days or second week. I have the impression that the Hansa school does not care about these situations. For the Hansa school it does not matter that a student sleeps in a wet room, in a bed protected with plastic and eat stale remains of food. In a more positive note, I would like to congratulate the Hansa School because they have extraordinary teachers with a lot of patience and preparation, as well as being very kind. There are teachers who make me have more desire and courage to continue practicing English and never stop. I know it will not be easy but I will succeed, I want to say that with practice my English will be more fluid and understandable. However, I want to report the teacher J. C. of the grammar and pronunciation classes level 6 because he made fun of my pronunciation on some occasions and on one occasion laughed in front of the whole group while all my companions were silent. I decided to change teachers but I think that someone should do something about this unprofessional lack of respect. Maybe the director of the Hansa school should sensitize this type of teacher to be more compassionate of the education process. It is definitely possible that my English is very bad, but I am a Mexican citizen who pays her taxes in her country, who went to college, who continues to study to be a better professional, who has a respectable job in her country and above all I am a human being who deserves the same respect as who is reading this letter. My request is to reimburse me 7 meals that correspond to the days of Thursday, August 10 to Sunday, August 13 (breakfast only), which is the day I leave Toronto. The reason is because since Tuesday, August 8, I no longer want to eat in my homestay for the situations explained in this letter. I hope to have a favorable response. Best regards, Elena Rios

I registered myself to take business English class with Leslie Virag at Hansa. I started off by…read moretaking the one hour class a day, but one week later I joined the 4 hour class a day. I had such a great and unique experience during these classes. In the short period of time that I attended this class, I gained a vast array of knowledge that wasn't restricted to Business English only. The style of the classes were very stimulating, and everyday we all were able to discover a little bit about ourselves and others. The activities presented by the teacher and the way she would guide us through the process was just perfect to create a stimulating ambiance to learn in. Some of the lessons were more technical, for example, (business vocabulary and expressions) others involved individual presentations which would end up with the teacher evaluating the presentation and pointing out all the good and bad aspects. Her constructive criticism was very helpful. There was also group activities where we learned how to deal with different cultures and points of view, to reach the best results. Now, one thing the school really needs to pay attention to is at the registry desk, currently it's a mess! I've experienced and witnessed many times students coming to get help and the employees are forever busy on their computers. They see us there but they don't have the courtesy to at least say: "just hang on for a minute, I'm going to help you!" It's confusing especially for people that come for the first time, they don't know if they are at the right place or not. It just looks really bad on the school. A professional greeting is recommended. Other than that I have no complaints. Based on my experience I would give 5 stars, but because of the front desk I will give 4.

I took A1.1, A1.2, and A2.1 classes at Goethe Institut before I moved to Germany. I am very…read moresatisfied with my experience at Goethe Institut. In the past, I've learned French at Alliance Francaise where a lot of instructors were young graduates from France who came to Toronto for some experience abroad and therefore were not necessarily trained and professional, but in contrast, the instructors at Goethe Institut were very well trained and professional. They genuinely care about your learning experience and want you to take the most out of the classes. Even when I was in a class of 10 or so people, I still felt that each of us received enough personal attention. The instructors also made themselves available for any questions before the course and during the break. As a whole, Goethe Institut helped me prepare as much as I can before I had to fly to Germany for my school at a reasonable price. I also loved that the courses are taught mostly in German, even the very beginner A1.1. This could be difficult and frustrating for any first-time learner, but from my experience in learning other foreign languages, this always works a lot better in long-term. The only reason I took one star off is that when I was buying my textbooks for A2.1, I only had a credit card, and I was told that the machine wasn't working that day and I had to pay with cash. You usually buy the textbooks on the first day of each course and by then, I had already paid the $595 course fees. I was expecting that they would still give me the books so that I can use it for my first class and note my name and class so that they could collect the textbook fees from me the next class, but I was surprised to hear that I will have to get the textbooks next time and take the first class without the books. It's not as if I would not show up next class when I've already paid for the course fees. I just thought that this wasn't necessarily fostering a good learning environment.

Best school to learn German in Toronto…read more Highly educated instructors; very efficiently structured classes; nice classrooms; convenient location right near St Andrew subway station.

Took Beginner French 2 and it was fine - would have liked some formal testing to track my progress…read moreand encourage me to do homework. Violeta was a wonderful and patient instructor and I would recommend taking her class.

From the owner: ILSC's Mission To keep developing ILSC as one of the finest…read morelanguage schools in the world, where students have excellent/transformative learning and living experiences. The Goals of the International Language Schools of Canada are to: help students: improve their English and French skills within the context of their needs and interests; become self-directed lifelong learners; enjoy, with confidence and ease, the process of learning; empower themselves, as individuals and as communities, to actualize their potential; develop an understanding of cross-cultural values, customs, cultures and sensitivities; orient, adapt and integrate themselves into the Canadian Mosaic. keep developing cutting edge student-centred programs and courses. provide a warm and enjoyable learning and work environment. keep developing a humanist people-caring community, where members treat each other with respect and dignity.

DO NOT GO THERE IF YOU WANT YOUR PERMANENT RESIDENCY. Do not waste your money and time with their…read moreIELTS English Test. They are a SCAM. The test is fully Australian (impossible to understand the Australian accent if you're not native). This is ridiculous, we live in Canada, UPDATE YOUR TEST ! They yell at adult candidates like if we were back to school. They are extremely unorganized. Never see that before in my life. What a FRAUD, save your money and go somewhere else, there are plenty of other places providing IELTS Test with a more appropriate environment. I wish someone warned me before.

Excellent school! Excellent teachers. Fantastic structure. In EC I made friends from all over the…read moreworld. I loved it!

I heard that they have terrible system with the paycheck to the employees…read more They didn't pay expense to the employees which is belong to them and kept ignoring their claims.

A ILAC é a pior escola de inglês do Canada, paga-se caro para estudar e a baixa qualidade no…read moreensino. Depois de contratar e perceber que o curso não a qualidade de ensino não há como voltar atrás pois não conseguimos cancelar se a restituição dos valores pagos e não cursados. A troca frequente de professores atrapalha muito no desenvolvimento e aprendizagem do estudante. As avaliações contínuas e sem que haja ensino do conteúdo para a avaliação torna o ensino em vão. A instituição vende bilhetes para eventos de turismo, mas quando ocorrem problemas como comprei o bilhete para o jogo do Blue jays, a escola simplesmente diz para você procurar a empresa e que eles não podem fazer absolutamente nada, quando compramos os bilhetes dentro da escola e com funcionários da escola. O mesmo ocorreu com a viagem para Niagara Falls, não recebi email com as informações de partida e roteiros. A escola nada fez acerca do meu problema. Não indico de forma alguma!

Moved to new location: I loved visiting this bookshop, but today I walked up to see if it is still…read morethere and the space on Hayden Street is empty with a sign saying that an art gallery shop will move in next. If anyone knows where the Spanish Centre has gone please tell me. I am searching for it and might comment again if I find where it is now located.

Hola, Okay, let me…read morestart off by saying this is a great course for those who are disciplined and really willing to learn and don't need constant prodding or pressure to study. I took a couple of courses 2 years ago and wasn't really into it. I was very busy at work. However, what this school offers you is a tiered program and a lot of interaction with other students, so it's more of an immersion than studying. The other part is that they don't give you tests (which I respect, but is a total downside for me because if I don't have pressure, I don't do well, so I was more focused on the cute girls). So why should you take this course? -Price - only $255 for 10 week course -You are travelling somewhere in Latin America (this is Latin American Spanish not Spain Spanish, which I learned that there are quite a few differences) -You have good self-discipline and can/will practice at home. -You have co-workers from Latin America and want to impress them that you know a bit of Spanish Why you shouldn't attend here -you want to know all the in's and out's of Spanish history -you are too busy at work or school to concentrate and practice at home. -you need tests to get you to study -you need to write professional business letters in Spanish -you want professionally trained teachers (most of these people are part-time) All this being said, the only reason I didn't learn a lot was because I wasn't totally into it and all my travel seemed to coincide with the key classes. So that is MY FAULT!. So I think if paid attention, studied, I would have learned a lot more and would give it four stars. The only problem is that from beginner level to intermediate level is a huge jump and don't warn you of that leap. When I went to the intermediate level, the director of the school called out 5-6 people in class to hang back and tell them they weren't ready. I was one of those. However, I found this extremely embarrassing and turned me a bit off and that is why I am docking a star to 3 stars. He wasn't wrong, but could have done this so much more discreetly. Otherwise, take a few beginner courses and if you study, you'll definitely learn a bit. Adios

I was interested in learning some French before taking a trip to Montréal, so enrolled in a five…read moreweek on line course in their most basic class, Initiation A1.1. It was held via Zoom, and had ordered the required textbooks from Amazon. The schedule was for two hours, twice a week. The students were from all over the world; even the instructor was hosting the class from Acapulco, Mexico. The goal at the end of this session was to be able to both orally and in writing, introduce yourself in French. There were also various class projects based on cultural aspects of the French speaking world. Plenty of homework, but overall, it was a fun experience, especially coming from not knowing any French before. This class actually did come in handy in one instance. When I took a taxi from the airport to my hotel, the driver knew no English. Fortunately, he had a GPS and I knew how to say the address number in French. Now he understood and entered it in his GPS and my hotel came up on his screen and off we went!

We planned everything around son's course. Our son was very excited to attend this program…read more Canceling the course only a few days before it was supposed to start is completely unacceptable. Giving such last-minute notice left us with no alternatives and caused serious inconvenience. Canceling a course that was supposed to start on Monday at the very last moment shows a clear lack of professionalism. In addition, we paid from Turkey and incurred around $100 in bank transfer fees. This extra cost was completely wasted. The fact that this was not considered at all and the course was cancelled at the very last minute has significantly damaged our trust. This process has been very poorly managed, and the situation we experienced is unacceptable.

We have had an extremely positive experience with ARIA and wanted to make sure their good services…read morewere recognized. ARIA ESL provides highly customized ESL lessons and are extremely responsive to all customer inquiries. The teacher we worked with, Farnaz, despite being young is a very dedicated professional with detailed lesson plans and who clearly has her student's best interests at heart. They focus on one-on-one (or some group) lessons, but provide the service at a cost equivalent to what the larger ESL schools would charge for a 10-15 person class with significantly less student/teacher individual interaction. ARIA currently does not have their own classroom, but they more than make up for this by being flexible in meeting in quiet, public areas. I would strongly recommend ARIA ESL Learning Services for any serious ESL student; we have booked them for nearly 100 hours worth of lessons, and will continue with ARIA ESL for the foreseeable future. We have seen significantly more improvement in our two months studying with ARIA ESL than we had in the four months prior with the larger language schools. Highly recommend!