Made an appt about a month ago. Was reminded 3 times of appt and if I didn't show it would be a $50…read morecharge. Then 1 hr before appt they called and told me 1) doctor was sick 2) Dr had a family emergency. which one is it? Oh well.

I have been struggling to get help through my insurance etc. since April. As you know when you…read morecommit to calling, you spend all day calling this person and that person. I have spend hours and days trying to get assistance for my daughters medication. My insurance company was not being helpful and even hung up on me. Last ditch effort I reached out to Dermio and talked to Sandra, a Medical Assistant. She is a rockstar, MVP, amazing, every positive affirmation you can use. She was able to get me a sample, the letter I needed, and followed up when she didn't need to. She was empathetic and understanding about how frustrated I was at the same time making sure I could get a sample for my daughter. It was extremely relieving that I was finally making traction and it was reassuring that she was in my corner to help me and go above and beyond. Sandra needs a raise!

I had CO2 laser here in March 2025 and the care of service was terrible and the results are worse…read more I went in for my consult with Dr. Soleymani and described in great detail what I hoped to get out of the procedure/improvements to my face/skin. Dr. explained there was a very aggressive option and one that was milder. It was agreed upon by both of us that I would have the more aggressive procedure which I was totally fine with. They gave me several pages of instructions, what to expect from the procedure, aftercare and products I needed to purchase (not from them but from Target/Amazon, etc.) The Dr. made a point of saying they always call several times to check on the patient between the procedure and the follow-up appointment, he'd provide a cell number so I could reach out at anytime if I had issues between appointments, blah blah blah. I made the appointment for the extra AGGRESSIVE laser and was charged and paid in full for that procedure. I studied the instructions intently, stocked up on the required products, and eagerly awaited my appointment. Day of the nurse numbed up my face, the Dr. comes in and asks, "so what are we doing? We're not doing the full blown (something like that) CO2 are we? I don't think you need to go that deep...how much did you pay?" I'm thinking, 'are you KIDDING me??' 'How much did I pay?' For real? And now you aren't going to perform the procedure that was originally planned?? I protested and reminded him that yes indeed the full blown procedure was what "we" were doing, however, by this point my face was all numb and I had a numbing injection, not to mention a Valium (that they provided, I didn't just pop one in before I got there) that made speaking difficult and debating impossible. Long story short, I didn't receive the extreme, aggressive laser treatment (that I paid for). I never received a phone call or any communication from the office after the procedure between appointments, and the whole experience was so disappointing and frustrating. Never heard from them again. After several months of healing my skin looked worse than before I ever had the procedure and I ended up going to another dermatologist that prescribed Tretinoin and hydroquinone to help with the mess the laser left behind. Now 9 months later the topicals have made an improvement but my skin still looks worse than before the laser treatment. I wasted 3k and didn't even get what I originally paid for, it's so frustrating. I do want to mention I had fractional laser treatment about 14 years ago and the results were outstanding! My skin was gorgeous for a few years!! I thought the CO2 would be more appropriate this time around because I am that much older and felt, based on my research, would be better for my older skin. The Dr. did ask me at the end of the CO2 if I'd ever had micro needling (or whatever it's called) and that I should consider that. WHAT? You're advising me of this now??? This practice might be great for all other dermatological procedures, but I wouldn't use them for cosmetic procedures. Based on other reviews from patients that have addressed issues with this practice resulting in no resolve, I'm not going to bother trying to get mine. Rather, I'm going to write a letter of complaint to the state board just so it's on record and that's probably the best I can expect.

This place is a scam,they lie ,I missed an appointment,and I had to pay 50.00. I paid it so I…read morewouldn't miss my next appointment.they called this morning,and took away my appointment,and won't give my money back.dont give them any money. Been going there for years, don't trust the bloodsuckers,I want my money back.

I had never been to a dermatologist before. I had several many annoying skin tags that for many…read moreyears were just there. Recently they began to cause irritation / pain. I went to see these folks and specifically Yelena Ozegovc to investigate my options. Great Decision. I 3 quick in and out visits ALL of my tags were removed with 100% efficiency & professionalism. These folks are good. Go see them you won't be disappointed.

Had Dr Renato Garachi , to biopsy and back surgery, he was great I would recommend this doctor,…read morevery kind very experienced, Dyer Indiana location

Dr. O'Donoghue has been my dermatologist for more than 5 years and he has provided the best skin…read morecare I have ever had. He listens carefully and always provides a great solution. His office is efficient and friendly. I'm grateful I'm under his care.

Have been contemplating on whether to leave a review because I so rarely do but I feel it's…read morenecessary. I've been to Dr. O before and feel he's a very good doctor, so this isn't pertaining to him specifically. When you first get there and fill out papers, you have to give a cc # for them to keep on file, which I don't agree with, but I understand and signed because my whole family has always gone to Dr. O. That being said, you would and should have a statement in paper and email form from every office showing exactly what's been done and when. I accepted an appointment with a different doctor in the office to be seen sooner and felt they were just ok. I didn't particularly feel heard (we obviously know our bodies better than anyone else,) had a biopsy taken, but was still giving them the benefit of the doubt until the next appt. I was to come back to get the stitches removed/follow-up. They weren't sure if they agreed with the diagnosis given but it's not something you can just get a test for and it comes back with a pos/neg, so I knew that much. I had something else I wanted to address as it was something that I'd never dealt with before and they just barely wrote it off as not a big deal and not in agreement with anything I had mentioned, so I definitely felt more frustrated but they were going on vacation and I was going to be called and given the results and could go from there. I got one call from a nurse I guess and she couldn't explain much of anything. I called back asking for more details, nothing. I messaged the office, nothing. I was charged a few very large amounts and have no idea what they even mean. I messaged them about the charges and how random amounts could be taken at any given time, which does not seem right, no response. No statement came in any form ever and I still have absolutely no idea what came out of that appointment. I've never been to an office where they take money out of your account without warning and no response.

Highly professional &Highly recommend. The physicians and nurses are great. Had a minor plastic…read moresurgery procedure on an eyelid and couldn't be more happy with the results.

The staff members here are especially nice. They ran on schedule, and I appreciated that. I only…read morehad a consult with Dr VanPutten. He was friendly and knowledgeable, but I felt a hint of "used car salesman". He was trying to sell me on a procedure that was a bit out of my price range. I understand that's because the more expensive procedure may have had better results? (I can't say for sure though, which is the only reason I deducted one star!) Though it smelled sort of like he ate Limburger cheese for breakfast, he created a good rapport. I dealt more with Michelle. She was so nice! I could tell that she had my best interests at heart and cared about me as a patient! The office was clean and organized. There was a good feeling of privacy all of the times I went there. Their prices were similar to the others in the area doing the same procedures.

Good customer service and very helpful and attentive to my needs and concerns. I'm glad that I made…read morethe switch to Family Medicine of Merrillville and Dr Alobeid.

If you have insurance coverage that will cover prescription costs then I do not recommend Family…read moreMedicine of Merrillville. You would be better served going to a genuine provider who puts more emphasis on patient care and less emphasis on profit. I have been going to Family Medicine of Merrillville for over a year. I was originally in "Dr. Luke's" care. He is an LPN who got a job elsewhere and I was subsequently assigned to LPN Weronika Lugo when he left. I had two visits with Weronika Lugo. The first was on March 12, 2026. The second was on May 21, 2026. During these visits the subject of additional medications came up that I needed. When I asked about those Weronika Lugo's response was to "Take charge of your healthcare and do it yourself." This is a curious answer for a caregiver to give to a patient. Over the course of two visits she gave me this exact response at least six times to various questions. A reasonable interpretation is that she doesn't want to deal with me. And I'm fine with that. I started looking for another doctor's office. I started having problems getting my prescription refilled. After several phone calls to the pharmacy and the insurance company my wife determined that the prescription had been approved on the wrong prescription insurance plan that was employer based. The insurance company insisted on dealing with the doctor's office and it was not something that I could get done myself. The office manager's response at Family Medicine of Merrillville was to acknowledge that it would take an employee a considerable amount of time on the phone with the insurance company to get this mistake corrected. Then she said this wasn't an expenditure she was willing to make and if I wanted my prescription I needed to pay $300 to their office to get it filled instead of just paying the $25 copay at the pharmacy. That is when I knew for certain they really don't want me as a patient. Their main concern isn't the welfare of their patients. It is selling drugs out of their refrigerator for maximum profitability. I was prepared for indifference. But what happened when I went to a legitimate healthcare provider and left Family Medicine of Merrillville was entirely unwarranted. They listed my prescription as "no longer medically necessary" in my records to prevent me from getting it under insurance coverage at a pharmacy since I opted not to buy it directly from them. They did this in July when I had not had a visit to their office since May. I had already gone to another LPN for a checkup and gotten a prescription elsewhere. Family Medicine of Merrillville intentionally kneecapped me on the way out the door. I don't know if this is illegal or unethical but I am reporting it to whatever regulatory authority I can find whose jurisdiction covers it. My recommendation is a hard pass on Family Medicine of Merrillville. There are some good people who work there but the people who direct and focus the work don't have your best interests in mind. They are the kind of people who would have been selling Fen-phen out of the trunk of a car in 1995.

Professional, personalized eye care at great prices. Good selection of glasses priced reasonably…read more Dr. McBurnie is excellent. Great staff. Ordering online does not give you the staff to adjust them. Order here and get the fit you need. Pharmacy onsite is a gem of a discount as well. Stop here before you try out the high-priced optical shops.

NorthShore takes emergency walk-ins. They have a pharmacy in the building, which is very…read moreconvenient. Their staff at the front desk are always very kind and helpful. If this location is not near where you live, don't worry beca they have many more location. You can check online or give them a call. They even have Saturday hours.

Great med spa! It's a beautiful and clean establishment with friendly staff. I see Danielle and she…read moreis very thorough and knowledgeable. I look forward to seeing her when I go!

i got a hydrating facial. The girl was really nice but after the facial I have acne all over. I…read morewant to note that I'm 17 and I have had a couple pimples once or twice. I haven't changed my makeup or skincare. I'm really disappointed. I have 6 pimples on my face which is a lot for me. This has been happening the day after the appointment to now.