Marcelle has been doing Hair Extensions for me about 6 yrs and I am always super satisfied with her shared knowledge and expertise! She is very accommodating, kind and such a positive spirit making the appointment fly by! Looking forward to the next service, maybe permanent makeup?! read more

You will get what you pay for here. walking into this mom and pop looking salon, you will find that the ladies here are quick but thorough, fast but talented! Ive gotten multiple cuts, colors, foils and even a few up dos here and they are all good. Ask for Karen. All the other stylists are great but Karen is the real deal when it comes to color. these guys are pros with curly hair too. Every time Ive gotten a flat iron straighten or even a blow dry straight it lasts FOREVER. And Karen gives us curly-haired ladies tips on how to prolong your straightened locks! They also carry a large number of products here, particularly KMS, that I have a hard time finding anywhere other than online. Go to Image for a special event and put some flowers in your hair from Houston's down the street. GO N LOVE IT UP!!! read more

Way back in 2015 on our trip to Germany (1st pic) my hair was still light blond as it has been since 1987 when I had it bleached and dyed the roots at German hair salons ever since. In 2002 I immigrated to the US and my roots still got dyed at different US hair salons to my satisfaction. The only reason I kept looking for a different hair stylist: I was not happy with the cut. I had a wonderful hair stylist in Hamburg, Germany, who really could make my thin hair look fuller/more volume thanks to her layered cut. All off a sudden 3 or 4 years ago the first hair stylist told me in all seriousness that in order to keep my hair blond, I would need to do foils (???). I asked her why can't we simply dye my roots like we used to do? She shrugged her shoulders and said it could no longer be done. So I changed from Scizzors in Shrewsbury to St. Cyr in Worcester and after a while the same phenomenon happened there as well: the hair stylist told me in order to keep my blond hair I need to do foils. No real explanantion why dyeing my roots wouldn't take care of keeping the same blond all over my hair. So I went to Dellaria at the Natick Mall and another hair dresser told me that foils would be necessary. As there are so few hair stylists in Worcester with good reviews I ended up at Scizzors in Shrewsbury for another 3 visits in 2018 and 2019. In early May before our trip to Europe I finally gave in and let them do foils (2nd pic). I was right with my bad feeling regarding foils and should never have done it, because now my bangs were mostly brown, the last 4 inches of my shoulder-length hair was brown and in-between I was blond (???). And I paid twice as much for the foils as I paid for just dyeing the roots. Plus having foils done is a VERY painful procedure where the hair stylist pulled more at my hair than necessary. Insane! So I went back to Scizzors in August 2019 and asked them to give me blond hair through and through without foils, not just some blond strands and the rest of my hair was mostly brown, but they couldn't do it (???). Finally I decided to go to Rob Roy on Park Ave as they had some good reviews on Yelp, but I could not find them (they no longer exist at that location). So by chance I stopped at Image Hair Salon also on Park Ave and asked where I could find Rob Roy. The owner, Marcelle, made a very nice impression, so I told her my entire US hair stylist desaster story since 2015 and she said that with a high lift she could give me blond hair all over, probably within two sessions. So I had my first appointment last week and will have another one in 2 months, before we'll fly to CA. The result: I'm thrilled, because I have blond hair again, no more brown strands in-between. It has a light reddish tone (3rd pic), but Marcelle thinks it will be gone after the November high lift. In any case my hair color looks a lot better now than it did a month ago when I had the previous hair stylist appointment. Thank you, Marcelle! You found a new customer. read more

See all

Oh they seem so sweet!!! Between the fake handbags, shh don't tell anyone, the baby in the playpen, there's nowhere else to put anything. I've worn extensions for almost 10 years. Never any problem. I move here, and maybe because just anyone can review, or maybe because the reviews are from back in the day customers, I chose this salon. I thought everything was fine. I didn't care for the blend in so I went to someone else to blend it for me. Well I'll be! I found out more than I wanted to, made me kinda sad actually. I'll post the pictures so you ladies looking for extensions can beware. Not only was my burnt, but the bonds were inconsistently rolled with way to much hair placing too much tension on my natural hair causing it to break and in some spots pull out from the root. Now I would never have known any of this had I not been happy with the haircut. If I had kept going there I would have ended up with horrible damage to my hair and all the while I wouldn't have known. Just cause it looks pretty doesn't mean it's done right. She also removes them with ALCOHOL!!! The biggest damager to our precious hair!!!! This place may be ok for the traditional things, although I'd never recommend, but please ladies at least get your bonds checked after application by a professional. My hair is my crown. I help small business. I pay cash. I tip well. But I cannot support this business. Ladies beware. read more

See all

I went there for the first time. The price was very good for a men's haircut. I will be going back when I need another haircut in a few weeks. My decision was based on the location. I called and they had a slot open for me shortly after I called. This is my first yelp review-so it was clearly good enough of an experience to write this. read more

I have been going to Image since it opened and have followed the owner Marcelle for over 30 years......she, like a fine wine only gets better with age.....Marcelle is very knowledgeable about every aspect of her job and is constantly keeping up to date with new products and styles. I have witnessed her on many occasions going out of her way to help everyone in dire need with their "hair issues" (don't we all have that occasional emergency) I wouldn't dream of going anywhere else.....Great stylist, listener, and nice relaxing friendly atmosphere..... read more

Hands down best salon in Worcester! I get my hair done more frequently than most people and have been everywhere and will never go anywhere else again! Marcelle is extremely talented and provides a wide variety of services for a very affordable price that simple cannot be beat! I have never received more compliments in my life about my color and now my hair extensions that I am in love with. I have gotten hair extensions before at "fancy" salons for triple the price and half the hair! Marcelle uses the BEST quality hair extensions (Great Lengths) and they are actually affordable, whereas they are NOT affordable anywhere else in Worcester. I have never been happier with my hair. She also provides services you simply cannot get anywhere else in one place, such as eyelash extensions, permanent make-up (tattooing), tanning, facials, chemical peels, hair conditioning treatments, etc. You name and she can do it all right there for a great price. I know hair and this is the place to go and Marcelle is the woman to see! I am so happy with my hair! read more

wow where do I even begin? I will start with the Owner of this "salon" Marcell. I am a professional hair dresser and I sought out to have Great Lengths hair extensions put into my hair. After spending over a thousand dollars. She performed such poor service. My 1,000 dollar extensions are too far from my scalp. She lied to me about the product this hair is NOT GREAT LENGTHS. The hair she ordered for me and claimed was Quality Great lengths i can't even get a brush through because she Ordered hair that has the same quality as synthetic practically sally's brand hair extensions. She burnt my natural hair with the dirty tool she adhered the extensions with. This women will not return my phone calls to discuss the improper service she performed on my hair. Not only did she scam me but unfortunately she also scammed my mother as well another 1,000$ dollars. She has yet to resolve this issue or return any phone calls. DO not have your service with Marcell unless you want to be scammed and have your own hair is worse condition than before you started. read more